Transferring a creative suite CS5 windows license to my new windows laptop

Question

Hi, it's my first time posting.

I'd like to transfer my existing creative suite CS5 windows license to my new windows laptop. I don't remember if I originally purchased CS5 on discs or bought it online.

I spoke with Adobe chat support earlier. They gave me two different sets of download links to move my installation from one laptop to another, but neither set of links worked.

I'd appreciate any help.

Thanks,

David

John T Smith · Answer

For CS6 and earlier you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
--as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor

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