Questions

Photoshop (Any version available on Clud App) isn´t working at allIt stays frozen until prompt NOT RESPONDINGTried unistalling, removing, uninstalling again....Nothing.Please comunity helpI´m Using Mac SIliconM2 We paid for what we can´t use

Hi Adobe Community,I'm encountering a frustrating issue with Photoshop. Whenever I try to open the software, my PC freezes completely. This is only happening with Photoshop; other Adobe applications like Premiere Pro, After Effects, and Blender work fine. Also photoshop is not opening...I've already tried the following troubleshooting steps:Reinstallation: I've uninstalled and reinstalled Photoshop multiple times.Plugin Removal: I've disabled and removed all third-party plugins.Despite these efforts, the freezing issue persists. I'm using i7 12Gen Processcor with RTX 3070 Ti and 16 Gb RAM.Does anyone have any suggestions or solutions for this problem? I'd appreciate any help you can provide.

Is it already backed up somewhere? My concern is the only one basket problem of having it on the server but they are useful for image assets to use in my projects. Image below in case unclear what I'm referring to.thanks  

Hello everyone, I am asking for help because I do not know who to turn to anymore. I have had problems with Adobe CC for about a year. My programs stop working and the "Repair or Disable" window is displayed. I have reported this problem several times to Adobe Support. Support was coming from me (each time a different person, sometimes several people during one session), I had to explain everything from scratch each time. Remote repair has always been different. Even though I was able to fix the program, the problem repeated itself after a few days. When the problem persisted, I decided to format the disk and reinstall Adobe CC, the programs worked for several days. When the last time a problem occurred and the "Repair or disable" window popped up, after pressing repair, only a few PS / AI / XD programs were restored, so for a few weeks I have been working only on these programs. I need others like AE or ID, BR. I don't want to connect with support anymore because they can't

I deleted the Creative Cloud Files Folder from my finder and go no longer locate it, I'm looking for help on where I could possibly find it and get it back.

Hello I created many subgroups of images in CC library but I accidentally moved everything.How to undo moving images?

Cannot find the beta apps in CC desktop app   How am i suppose to install a beta app?

Most (not all) of my used textstyles doesn't appear in global styles. Thus, I cannot change them globally.  How can I manage that? Thanks, Otto

Hey! I'm trying to download Premiere Pro and CC on my computer but every time my CC finishes downloading my premiere pro it always crashes and gives me an error message. So I send report and it tells me that my Premiere Pro isn't updated despite it being Up To Date. So I decided to use the Creative Cloud Cleaner Tool. I made sure to back up some files and log it before completely cleaning it entirely. Unfortunately, this solution has failed me many times since I kept trying to use the CC Cleaner tool and the error still pops up. So I'm trying to figure out what the issue here is.

The first screen shot is what I see on page Adobe AccountHowever when I click Access your apps and services whole page looks like the following. That I have expired subscriptions etc.I also can't access my apps on desktop and Creative Cloud desktop app doesn't recognize my subscription. 

Hola! tengo instalada la aplicacion para escritorio de creative cloud, pero hace un par de dias me dejo de funcionar, no me abre la pagina y no se como solucionarlo ya que tampoco me deja desinstalarla. las aplicaciones me andan bien y todavia me sigue apareciendo en la barra de tareas de macbook pero no me abre para poder instalar una app. si me podrian ayudar seria genial! muchas gracias!

“We have created and developed with advanced scripting calculations Electronic Fillable Forms using Adobe Live Cycle in the Adobe Professional Version. Can I Sell/Licenses the created forms that were developed in Adobe Live Cycle (Adobe Professional Version) to other tax practitioners and individuals without a problem with the Adobe Terms of Service Agreement? Are there any known restrictions in doing this and/or on the numbers of forms sold and/or Licensed to end users (Buyers)? The Electronic Fillable forms are initially created/developed to require the end user to  “rights enable” the forms before you can use them. Can I send the forms to the end users “already rights enabled” and not have an issue or restrictions with Adobe? If you can send “pre-rights enabled forms”, the end user(s) (Purchasers/Licensees of the forms.) could use Adobe Reader and not have to rights enable the forms before they could use them. Or, would I b

Hi, Over the years, I've accumulated two accounts, both accounts have an annual plan.Is there a way to chage both plans to one account so I can delete the other account. Thank you in advance for your help. 

In the navigation panel, the home page is referred to as WORK.  I want it to say HOME.  How can I edit that?  Thanks!

Why is this "Creative Cloud Files Personal Account" folder showing up on the windows explorer and how do I remove it? It just appeared on its own. I don't use the creative cloud stuff. 

Hello all,I am getting the following error (see screenshot) that my firewall settings are blocking Creative Cloud services.The IT specialist at the company has checked everything. Port 80 / Port 443 are enabled and the firewall is not blocking anything.A new installation of Creative Cloud and Adobe XD did not work.Switching off the firewall did not help either.Has anyone had the same problem and a solution?

Hi Adobe Community, I wondered if you could kindly assist with a question?For those users at our company with Creative Cloud installed, they've been receiving a prompt from our security tool that it blocked CCXProcess.exe from creating a scheduled task in Windows Task Scheduler. Reading up on CCXProcess.exe online, it appears this process is used to update tutorials, templates etc. Is that correct? Even if you disable CCXProcess.exe from Startup (MSCONFIG), launching Creative Cloud will also start CCXProcess.exe. Can CCXProcess.exe be completely disabled? Or is it needed? Also, does anyone know what this scheduled task does (that's it's trying to create)? Many Thanks, PMII.

Hi, I recently tried to open Lightroom and then Photoshop on my Creative Cloud apps to be told the operating system I'm on no longer supports them?  I'm paying nearly £10 a month for this facility, and was using until recently.  Can anyone offer any advice.  I've uninstalled and installed now a couple of times.  It seems weird they've just stopped working.  I'm using macOS Catalina 10.15.7. Thank you 

I have been trying to reach my portfolio without success. And when I go to my published portfolio all the layout is messed up. This message I get when I try to enter the editor version:Error 503 Resource temporarily unavailableResource temporarily unavailableError 54113------------------------

I want to add a countdown timer to my Adobe Portfolio website. Can anyone offer some help please? Thanks Martin

Bonjour,  Je suis à la recherche d'une solution concernant plusieurs problèmes quotidiens qui durent déjà depuis un moment. IMPOSSIBLE D'OUVRIR LE DOCUMENT (cf PJ "Screen")Dès que j'essaye d'ouvrir un document (Photoshop, Indesign, Illustrator), le message suivant s'affiche (voir pièce jointe) : "Impossible d'ouvrir le document "Nom du document". Vous ne disposez peut-être pas des droits d'accès nécessaire ou le document est déjà ouvert.   > Je suis donc bloqué sur le moment. Parfois je peux ouvrir ce même document 4 heures + tard ou des jours + tard.. IMPOSSIBLE D'ENREGISTRER LE DOCUMENT (cf PJ "Screen 2")J'ai également le souci que certains documents doivent obligatoire être ouverts en lecture seule car il semblerait que quelqu'un soit déjà sur le fichier (alors que ce n'est pas le cas). > Je suis donc obligée d'ouvrir le document en lecture seule et de l'enregistrer sous un autre nom.  Cela n'arrive pas à l'ouverture de ch

"We can't load this content, try again later."Both Desktop app and the web page don't show the page with the apps and updates.The problem seems to be in the desktop, since I have disconected the device via (activated-devices) and the web page shows normaly.But I could't fix it.

I accidentally signed in as a personal account, not a business account - this is now automatically selected. There is no "select your profile" on/of option at Account and security. What now? I have tried deleting my account, but now, when I try to create a new account, it asks me if I want to retreive my old account.

Photoshop won't let me use its beta version because it says "I'm underage", which I'm not. Does anyone know how I update my date of birth? I was unable to find that information in my account. thank you so much 

 순간적으로 알림창이 떴는데 허용이 아니라 거부를 눌렀더니 그 뒤부터 계속 앱 카테고리에서는 페이지를 사용할 수 없다고 떠요. 재설치도 해봤는데 같은 상황입니다. 해결방법 좀 알려주세요. 너무 골치아프고 스트레스네요.