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F
fox2star
Participant
December 8, 2015
Question

book will not download error says it is already on device....

  • December 8, 2015
  • 1 reply
  • 333 views

...but when I try to open it, there is an error that the book has been returned, although it shows up in my library on the Nook. 

    This topic has been closed for replies.

    1 reply

    C
    cselhost
    Participating Frequently
    December 8, 2015

    Hi Fox,

    It sounds like the book was purchased originally as a loan and then it expired or it was manually returned? If you delete the existing book in your library and then restart the process it should download normally.

    F
    fox2starAuthor
    Participant
    December 8, 2015

    This was a book downloaded from the library using Overlook.   I tried deleting the book from my Nook, shutting down and restarting the Nook, requesting again from the library, and it still says that the book is already on my Nook.  It will not let me overlay it either. 

    R
    RogerOsborn
    Inspiring
    December 10, 2015

    Try this:  On windows open windows explorer and navigate to the folder My Digital Editions and if the book is there delete it then try to download from the library again.  Note my library does not use overdrive so if the book is not there  try to search for it in an overdrive folder.

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