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Anonymous
March 1, 2014
Answered

I have installe ADE on my MacBook computer running OS X Mavericks. My browser if Safari. I want to

  • March 1, 2014
  • 1 reply
  • 342 views

I have installe ADE on my MacBook computer running OS X Mavericks.  My browser if Safari.

I want to download ebooks from my library. When I try to download a book ADE opens but I get an error message:

  Unable to Download

  Error getting License

  License Server Communication Problem

  E_ACT_NOT_READY

I am able to read the book on my browser

I want to download the eBook so I can read it offline.

I think I have downloaded all plugins

    This topic has been closed for replies.
    Correct answer Rave

    Hi Jacobson,

    Please check the solution 2 of the KB : http://helpx.adobe.com/digital-editions/kb/error-e-adept-internal-download.html

    1 reply

    Rave
    RaveCorrect answer
    Participating Frequently
    March 3, 2014

    Hi Jacobson,

    Please check the solution 2 of the KB : http://helpx.adobe.com/digital-editions/kb/error-e-adept-internal-download.html

    A
    Anonymous
    March 3, 2014

    Rave, thanks very much for the advice. It worked perfectly. I note that my error message was slightly different from the one in the subject line of your message to me. I can now download the ebooks onto my computer and return the ones I have finished reading before the automatic removal date.

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