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Participant
August 14, 2015
Answered

I have just installed Digital editions and created & validated an Adobe ID. When I try to authorise my computer in Digital Editions the error message is that it is an invalid user ID and/or password

  • August 14, 2015
  • 1 reply
  • 434 views

How can I authorise my computer in Digital Editions if it does not recognise my (valid) Adobe ID?

    This topic has been closed for replies.
    Correct answer richards48214038

    I've just discovered a solution, well it worked for me.

    I found it in an old post about an earlier version of Digital editions.

    In it the user said that he had gone into his Adobe ID several times and changed various aspects of his account, title, password etc.

    It didn't work after the first change, but it did after a few.

    So I changed my password twice, allowed Adobe to monitor desk-top usage and added a second email for verification.

    It worked and I was able to authorise my computer with the new Adobe ID.

    1 reply

    richards48214038AuthorCorrect answer
    Participant
    August 17, 2015

    I've just discovered a solution, well it worked for me.

    I found it in an old post about an earlier version of Digital editions.

    In it the user said that he had gone into his Adobe ID several times and changed various aspects of his account, title, password etc.

    It didn't work after the first change, but it did after a few.

    So I changed my password twice, allowed Adobe to monitor desk-top usage and added a second email for verification.

    It worked and I was able to authorise my computer with the new Adobe ID.