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kimbapin
Participant
October 20, 2015
Question

WIndows 10, states DE is authorised for this computer - but when I try to download a book from Kobo - ERROR! Check Activation

  • October 20, 2015
  • 1 reply
  • 144 views

I am running Windows 10 - formally windows 7 with no issues.  Digital Editions states computer is athorised - but when I try to download a book from Kobo I get the following error (Error! Check Authorisation)  I have tried to unauthorse but it tells me I have to be online???

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    October 20, 2015
    1. Close all applications.
    2. Choose Start > Run.
    3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    5. Select the Adept key.
    6. Choose File > Export.
    7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
    8. Right-click the Adept key and choose Delete.
    9. In the Confirm Key Delete dialog, click OK.
    10. Close the Registry Editor.
    11. Open Adobe Digital Editions and reauthorize.
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