Questions

When I render my object from Dimension to a PSD, I'm getting a strange result. The preview of the PSD looks fine, but when you open it, only half of the glass is transparent When I export the PNG, it's fine, but I need it to be transparent.Any help appreciatedThanks

Hi,  Just re installed Dimension after a Covid break.  It will not load I get to the info page below, and that is it?  Any help out there please?

Does anyone know when this will be available? I'm sort of upset that I cannot use Dimension right now on my new Mac with the M1 chip. Or is it available and I'm just missing something??

Hi All,I have created a large city scale model in Infraworks that is 200kmsq and have used Dimension to publish section of a masterplan online to share with clients.  Due to the scale of the model, i have to export from Infraworks as mulitple OBJ's and struggle to position these back together in Dimension.  Does anyone have any tips to get around this? or how to import a model in the right geo-spatial location?  Any help would be greatly appericated, and happy to share a publish verison of a section of the model for other that want to look at using dimension with Infraworks.  

Are there plans to expand Export formats supported by Dimension? Right now, the ability to import FBX files integrates nicely with our higher-end 3D platforms; it would be great to support formats that better allow round-trip integration with platforms such as Cinema 4D, Maya, and Unreal. 

new laptop with specs as below.Dimensions (3.4) firstly wouldnt open due to the openGL error which i fixed with a GL extensions viewer download. However, now theres no error popping up but Dimensions still will not open or even show in my task manager. The weird bit is when I try and unistall to reinstall it pops up with the error message "conflict uninstalling dimension - save your work and close following program before continuing".I havnt had any previous versions installed or used on this PC.  All other adobe apps are working as per usual.  Any help would be greatly appriecated!!!   

is there a possible way to resize multiple decals at once?i have here 3 decals with diferent materials.

Hi! I am having some issues with rendering on Dimension CC. Lots of the time rendering works, however when the scene becomes larger, with more objects, renders seem to get to 50% and then stop. Looking at task manager, it seems that after 50% of the render has completed, CPU usage alsways drops and RAM usage increases at this point, and I presume the PNG is saving. When the render works the RAM usage remains around 60% and render finishes all the way to 100%. However, when the render fails at 50% the RAM usage just drops here to around 30% and never finishes. Initally, I thought it was due to decals not being high enough resolution, but even when these are around 4000px X 4000px the render still fails on certain files. The canvas size I use is 3600px X 2400px, which i guess is moderatley large, but like I said most of my renders will finish at this size, so I dont see that this is the issue. I dont think it is my hardware, I have a AMD Ryzen 5 3600 CPU and a GeForce

Can anyone tell me what causes the "graininess" in this render? The attached image was made using the High Quality PNG setting, but I got similar results with an earlier PSD render. I've made similar scenes before, but this issue hasn't arisen.

1280x720 Stops at 47% every time.1920x1080 Stops at 48% every time. 3840 x 2160 Stops at 50% every time.The renders never finish. When I use low setting it finishes. But It won't finish on Medium or High settings. I have RX550 4 GB, 16GB of 3200MHz,  AMD Ryzen 2600 Six-core and running on Windows 10. Any tips?

I can't start working in the program because I don't see any processes in design development. I can add any elements, but I can't see them. Please, help! The first launch! 

I have some simple type in dimensions. I Applied a plastic material, click on the Arrow to see all the shapes that make up the type (e.g, Side, Front). Click on the 'side' and In the properties I'm expecting to see the Base Colour to change??. But Im only seeing co-ordinates? Why is this missing. Sorry, I have tried differnent materials and the poperties stay the same. 3.4Mac10.14.6 thanks lister

Hi I enjoy using Dimension and I use it for creating mockups for packages etcwhen I published the 3D object for sharing with my clients I want them to experience it in a way that they rotate the object around the object center so they can look at it for all angels, right now it seems like you rotate around the scene which is very annoying and needs to always recenter the object Is there a solution I am missing?

Trial version of Dimension was installed by remote Adobe Support due to issues at the time. I'm trying to uninstall and it's not working. In add/remove programs, it opens up Creative Cloud to do the uninstall. As I proceed, CC shows the progress go to 100% complete and it is gone from my list....but only on CC. It is still installed on my computer.

I have a Mac Pro 2010, which I changed the processor, which has a recent Sapphire AMD Radeon RX 580 Pulse 8 GB GDDR5 graphics card, with 64 GB of ram, all my software works under Mojave except Adobe Dimension ... When are you going to update to make it work! Thanks in advance, Denis

I'm currently trying to turn the object in the original picture into a 3D render with photoshop and dimension.I got the model/main shape pretty on point, now I'm trying to get the surface/material to match.  What would be the best way to achieve that? Create a new, improved 3d model or find a material for dimension that has those textures? 

Hello, receive a greeting. I come to this forum because I don't know what to do anymore since I open the Dimension program and it doesn't show the workspace, I open an object and it still doesn't show anything on the scene. I would like to know why.

Hello, I have a new laptop, apparently, it is very good in terms of performance with the video card, I was recently rendering a mockup in Adobe Dimension and I have noticed that it takes a long time and that I have only set it to render a PNG in high quality. But I have also noticed that when it is rendering the image and I have started to inspect the task manager and I have noticed that it uses more resources of the CPU and Ram Memory instead of the Video Card, there is some extra configuration that I should do for the app to work better? I don't want to break the ram or CPU by rendering a simple bag mockup. Any suggestion?

Hi there, Since the big sur update, im not able to open dimensions consistantly. Its about 1 out of 20 tries and that one is ususually after i uninstall dimension and reinstall the previous version. Any idea how I can adress this? We rely heavily on dimension in our brand and could really use a fix. imac 5k 2017i7 4.2Ghz40GB memoryRadeon Pro 575 4GB Installed on a SSD. I've tried both local and external and same issue. Thanks, Jadon Veldman

Hi,I am new to adobe dimension and had downloaded it onto my moms laptop when mine was broke. Worked perfectly. I then got my laptop back when it was fixed and tried to download adobe dimesion from my adobe creative cloud account as i did before. I can open the program and it says its compatible with my laptop but will not let me inpout anything as you can see. And I would say that m laptop is stronger than the one before as I am an archtiecture student and we render and 3d build a lot so my laptop is speced to handle it.  ANY ANSWERS??

Hi, every time I import a model into Dimension and try to apply materials, I get a weird tiling effect. Basically it takes the texture and makes it extremely small. When I adjust the texture to a somewhat acceptable size it doesn't render correctly. It looks blurry and not detail. I don't have depth of field turned on from what I can tell. Heck I don,t even see depth of field as an option.The render shown was completed in under a minute. I will include a couple other renders that were done with better results. Solid colors don't seem to be an issue, I'm assuming its because of its uniformity. The square measures 1'x1'x1" The texture is American elm wood (however it does this with any texture not a solid color)

Hi,I have the following problem with the material not tiling correctly when Dimension generates the UV mapping for the 3D model. However, the materials applied look much higher quality when I do this than when I import and am using the UV mapping on my model. I am not a 3D person so might be missing something here? I have been working on this for days..and am about to rip my hair out... Thanks in advance for any tips!

My graphic wraps around 50% of the object then it repeats. How do I fix this? I feel like this has something to do with the model. I made the 3d Object in photoshop. using the 3d Extrusion. See photos both sides of the bottle have seems that the graphic dissapears into and repeats out of . 

Hi everyone,my problem: I have an object, e.g. a bottle or can which is made of glass. I place a graphic on it as a sticker. All the same, but the sticker can be seen mirror-inverted from the inside - how do I get the inside white or without the graphic?

Would be great to have this feature, so updating graphics on the model was much faster. Possibly with a checkbox when you import a decal to choose if you want to keep a link to the original, or just import it.