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Participant
December 26, 2018
Question

can't use ps id in other country how can I use ps .i.payed.for???

  • December 26, 2018
  • 2 replies
  • 163 views

my Chinese company bought ps for my id , now im in russia and when I download ps it says that I can use it only for Chinese language versions of ps and it will open in Chinese for next time. ok. but noting happened its still opens in Russian and don't let me use it. my MacBook os in Chinese, I based in russia. my ps id is Chinese. how. can. I . use . ps. which. I . payed. for ?????

downloaded ps from Chinese adobe site Adobe官方网站 Adobe免费下载 Adobe中国官方网站—创意、营销和文档管理解决方案

but that time my Mac OS was Russian , so even I downloaded it from Chinese adobe PS was in Russian and dint let mr use it. so I deleted it and did Chinese language Mac OS , downloaded ps agian but PS is still in russia and I can't use it

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2 replies

Bani Verma
Legend
December 27, 2018

Hi Dilyak42238261,

Sorry to hear that you are having trouble using the apps in your preferred language.

Have you tried changing the language settings for your Creative Cloud apps from the Creative Cloud desktop and then try installing them? If not then please refer to the following help document and try doing this: Change the language setting of your Creative Cloud apps.

Let us know if this helps.

Akash Sharma
Legend
December 26, 2018