Fresh install of CC on Fresh Install of Windows 10 1809

Question

It was installing on previous install of Windows, but the uninstall of CS6 hosed everything, so re-imaged machine and installing CC from scratch and can't do that, either.

Install Log here: https://drive.google.com/open?id=1fCQPT_az6gizxnAJzHxilWBQrZuqL3Eu

farmersLSD · Accepted Answer

It's a "known" issue.

https://www.reddit.com/r/SCCM/comments/bj7dz6/adobe_cc_2019/

I wasted half a day on this BS. A tech remoted in twice. Adobe tech support is ridiculous. Never mentioned this issue.

There are links about XD in there: https://helpx.adobe.com/xd/kb/exit-code-191-while-installing-adobe-xd-windows.html

I just left out XD and had no issues.

kglad · Answer

do a clean cc install:uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.htmlthen uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.htmlclean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.htmlrestart your computer (don't skip this)reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)use the desktop app to install your cc programs/trials

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