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May 4, 2018
解決済み

I can't cancel my Month-to-month plan as the option is not available in UAE

I can't cancel my Month-to-month plan as the option is not available in UAE, they say I need to use "contact us". however there are no way to contact just this form

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解決に役立った回答 Bani Verma

Moving this query to Adobe Creative Cloud​ community for quick and better help.

Hi RashedUAE, did you try the work around shared here: Contact Support FAQ: Unable to reach support through the "Contact US" link , to contact the chat or phone support? If it didn't help then try the below steps:

  • Go to: Contact Customer Care , sign in with your Adobe ID (email address registered with Adobe)
  • Select "Account Issues"
  • Select "Cancel my membership"
  • Click on the blue button "Show me my contact options"
  • Choose "Chat or Phone"

Let us know if this helps.

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Bani Verma
Bani Verma解決!
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May 4, 2018

Moving this query to Adobe Creative Cloud​ community for quick and better help.

Hi RashedUAE, did you try the work around shared here: Contact Support FAQ: Unable to reach support through the "Contact US" link , to contact the chat or phone support? If it didn't help then try the below steps:

  • Go to: Contact Customer Care , sign in with your Adobe ID (email address registered with Adobe)
  • Select "Account Issues"
  • Select "Cancel my membership"
  • Click on the blue button "Show me my contact options"
  • Choose "Chat or Phone"

Let us know if this helps.