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amyw8270095
amyw8270095
Participant
May 25, 2019
Answered

I have a copy of Adobe CS 5, new computer dosen't have a cd rom, what happened to the ability to download a copy?

  • May 25, 2019
  • 2 replies
  • 602 views

why is it so hard to find help with this?????

I have a serial number, but please dont make me have to purchase a cd rom just to put on my computer!

    This topic has been closed for replies.
    Correct answer thatsmauri

    CS5 is fairly old - 9 years old to be precise - and Adobe doesn't support their older software anymore. In fact, there was a huge change done just two months ago regarding download links for older versions. Read more about it below:

    » Adobe Limits Software Version Downloads, Incl. Some Direct Links - ProDesignTools

    If you still have the DVDs for CS5, buy an external DVD drive. They are inexpensive and may be handy for future situations.
    If you don't have the DVDs anymore, then upgrading to the Creative Cloud (see all plans) might be the best option.

    2 replies

    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    May 27, 2019

    CS5 is fairly old - 9 years old to be precise - and Adobe doesn't support their older software anymore. In fact, there was a huge change done just two months ago regarding download links for older versions. Read more about it below:

    » Adobe Limits Software Version Downloads, Incl. Some Direct Links - ProDesignTools

    If you still have the DVDs for CS5, buy an external DVD drive. They are inexpensive and may be handy for future situations.
    If you don't have the DVDs anymore, then upgrading to the Creative Cloud (see all plans) might be the best option.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 25, 2019

    How to get a previous version... Read reply #10 https://forums.adobe.com/thread/2620448

    -Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html

    -And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

    -OR... Go to https://www.adobe.com/about-adobe/contact.html

    -click on the Chat bot on the bottom right hand corner of the first screen

    --the chat bot is the circle with a funny looking box with 3 dots inside

    -click on Downloading or Installing, then type Agent

    If none of that works, an external DVD drive at Best Buy is about $20

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