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shaeybug
Participant
May 2, 2016
解決済み

I need new serial number for an old product please, for Fireworks CS4.

  • May 2, 2016
  • 返信数 1.
  • 1151 ビュー

Hi, I purchased Fireworks CS4 years back, but have a new computer now and still wish to use CS4. My online account does not show the serial now for set up, and tech support referred me here for an expert's help.

Please help me with a new serial number for this old product. Thank you so much.

    このトピックへの返信は締め切られました。
    解決に役立った回答 Ned Murphy

    There is no option for a new serial number thru these forums and Adobe Customer Support does not provide support for older products.  Your only option to get the number from Adobe is thru Adobe Customer Support.

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

    Serial number and activation chat support (non-CC)

    https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp

    Find your Adobe product serial number quickly

    If you still have the software installed on the older machine you can try getting the serial number thru that.

    If it's a Windows machine then try running Belarc Advisor

    http://www.belarc.com/free_download.html

    For a Mac you can try: 

    https://mac-product-key-finder.com/

    返信数 1

    Ned Murphy
    Ned Murphy解決!
    Legend
    May 2, 2016

    There is no option for a new serial number thru these forums and Adobe Customer Support does not provide support for older products.  Your only option to get the number from Adobe is thru Adobe Customer Support.

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

    Serial number and activation chat support (non-CC)

    https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-activation_stillNeedHelp

    Find your Adobe product serial number quickly

    If you still have the software installed on the older machine you can try getting the serial number thru that.

    If it's a Windows machine then try running Belarc Advisor

    http://www.belarc.com/free_download.html

    For a Mac you can try: 

    https://mac-product-key-finder.com/

    shaeybug
    shaeybug作成者
    Participant
    May 3, 2016

    Ok thanks Ned Murphy.