Questions

new computer doesnt have a cd/dvd player. I cant load my old photoshop 6/7 from Adobe.Can I download it from Adobe?Or should i just add an external CD/dvd player?thank you

Hi- I need to download Illustrator CC2020 for client work, and the only version available looks like CC2021 - which would require an entire system update just to run. Where is CC2020 anymore?

Hello again all, I realise many here are regular users and non-Adobe staff. This is most certainly not directed at you. I need to install Adobe DC I've purchased for four users. Ideally an .msi to ship it out, but whatever the .exe needs in terms of switches to just shut up and install will be fine. I don't want them to be prompted to sign up for Adobe accounts, or any old utterly bonkers processes or portals or custmoer login procedures and specifically want NOTHING OTHER THAN clicking the icon and running the software I've paid for. If that cannot happen I NEED to cancel this and be refunded asap so I can get in some software that works. How ON EARTH do I acheve this?? Thanks.

Hallo,cloud ist installiert in deutsch, die reiter den applikationen sind auch auf deutsch, aber die funktionsbezeichnungen der einzelnen befehle sind auf englisch. Wie ändere ich hier die sprache? Bin neuer Nutzer und das macht mir das Erlernen extrem schwer. Danke!

Hello ! I have a big problem. I can't install photoshop_installer because it marks: resource busy. Can someone help me? Thank you!

Need to create more space on my laptop.  Don't use Bridge or Photoshop.  Is it ok to delete them?

I can't seem to find the link to download the Dreamweaver Reference Guide, seem to be having the same issues with a number of them like After Effects and Premiere as well. I have tried downloading them from here https://helpx.adobe.com/x-productkb/global/help-pdf-localized-languages.html   But only the InCopy and Prelude when I tested the English links, the rest just open a blank browser window and nothing appears in download folder - have tried Chrome and Safari browsers. Any guidance on where I can find the pdf reference guides.

No creative cloud web e descktop não aparecem as versões antigas que eram compativeis com o meu sistema, apenas a mensagem de incopatibilidade. Alguem poderia me ajudar?

I have a licence of Adobe Dreamweaver CS5 11.0 WIN but I lot my installer file of this software, could you please help me to download this software link.

I just purchased Acrobat Pro.  Download freezes and when screen comes up asking me to login, it shows my email address and when I click next - the password screen never appears (just shows login with Google, Apple etc. - not going to do that.  No phone # to call for help either. I'm on a late model PC laptop with Windows 10.

I don't have a Premium Subscription and only use Adobe Creative Cloud lightly for quick view or sampling XD or for quick edit staging of screenshots from my Android Mobile... and my device that has Creative Cloud installed is a 2-in-1 powered by an Intel Atom x5-z8350 with 4GB of RAM.... so I was annoyed to find that ACC did not adhere to the App Preference of "Launch at Logon" disabled.So, I made my own. You can create a script file for the following commands, and then add it to your start menu, or shortcut on the desktop.Note that these are PowerShell commands and Run in Admin Mode. Fastest way to get there is: WindowsKey+X, A.On Application Exit, Run This in PowerShell - or Make a ShortcutGet-Process -Name Adobe* | Stop-ProcessGet-Process -Name CCLibrary | Stop-ProcessGet-Process -Name CCXProcess | Stop-ProcessGet-Process -Name CoreSync | Stop-ProcessThese are the Auto-Start Services, you can check if there are Adobe Services with the Command:Get-Service -DisplayName Adobe*This will

Being perfectly satisfied with version CS6 of Illustrator and my Mac mini, I was as happy as Larry!  Trouble is, that after a recent crash, I relied on my external backup drive to restore everything back to normal. 99% is fine BUT my Illustrator CS6 doesn't work.  I do have version CS5 installed as well, but I'm now unable to read or edit any of my old files. On my back-up, are the installers, but they require the serial numbers.  Originally, I tried to upgrade from CS5 to CS6, but at the time Adobe said it was too late and the upgrade had been discontinued. So I went on the illustrator forum to complain. I've been a loyal Adobe customer for years, since Photoshop 4 and Illustrator 6 and have a printed out copy of my purchasing history.  An official Adobe administrator, contacted me as a result and allowed me to download the CS6 installers. He even phoned me and I followed his installation instructions. All my other purchases are on CDs with serial numbers on the ca

Same story, different day, month, year! This issue has been around for at least 4 years now and you have done nothing to correct this Adobe. As a software developer for 35 years, I can't imagine allowing a problem to persist for so long. If your issue is with McAfee, then get with them to find a solution. I spent over an hour with an agent remotely connected to get Creative Cloud reloaded so I could get my upgrades. Now, we're back to the same error. Everything I found on your site I have done. Your agent had to do all kinds of things remotely to get it to load, but it was only good for a day. THIS IS NOT ACCEPTABLE! FIX CREATIVE CLOUD ALREADY! 

I really wanted Adobe Photos to help my photography final results. All I wanted to do was download a programme and use it.But the Creative Cloud is there as a barrier, without it I cannot access Adobe Photos. It does NOT download and install properly , after several failed attempts. Like many large corporations, Adobe is not contactable and is uninterested in one person's problem.When I try to cancel, I am told of a massive £49.00 cancellation fee!! Sharp practice Adobe - that was not CLEARLY stated anywhere when signing up - and dont claim the small print.Totally disatisfied - UNLESS someone can help me get it working and restore faith in what was a dependable, quality name

Hi guys. I try install premiere pro but a waiting already 5 hours and still 10 percent. Its ok?

Hello everyone. A really long time ago I obtained a Photshop Elements 8.0 key that came with a digital illustration tablet. Since then, I've had that version of Photoshop installed on my computer. I've ecently bought a new computer and while installing all my programs I realized I had lost the original installer. I tried to find it on here to no avail. I've checked on my account but since I didn't buy it directly from Adobe (Only registered it) I can't access a download link. Any help would be appreciated as I unfortunately can't really afford the newer versions.

Adobe Creative Cloud is slowing my computer down. I currently still have 2020 AND 2021 versions of most apps on my computer, because the instructions told me not to delete old versions. I try to uninstall the old versions myself, but get errors stating that apps are still being used. When I downloaded the "new" 2021 CC version, I set preferences to STOP CC from running in the background, but it continues to run. I end tasks and they just restart on their own. I think the only way to resolve this is to uninstall ALL Adobe apps and managers from my computer,and then reinstall just what I need. I literally only use Photoshop. Other apps looked interesting and I wanted to try them, but not at this slow down cost.  What are the proper steps to get EVERYTHING adobe off of my computer COMPLETELY and then restrict auto updates and background processes upon fresh install? I don't use forums often, so if I didn't ask properly, I apologize.  Thanks for any help.

I am contemplating a new iMac and will want to transfer the Adobe CC software I have installed from my old mac to the new one. As per the licence I have also got the software installed on a laptop. So, when if / when I get the new iMac and am performing a transfer I would temporarily have the software on 3 machines which is not within the licence. Has anyone else had this issue and how have you got round it?

Hi guys,I am trying to download adobe cc but before anything could pop up this message came up instead: This computer does not meet the minimum system requirements for Photoshop. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop.I have a Mac OS X version 10.7.5  my computer has been updated and i tried all the options given. Someone please help Thank you!-Alice

Hello everyone, first and foremost, I'm an experienced PC User and I've already tried all the Troubleshooting I found on the official websites of adobe (including deleting the files inside the %appdata%[..] folder, using the Uninstaller that you can download somewhere etc.) I even reinstalled my whole PC because I thought it's a problem on my side - it surely is not. I have a fresh and perfectly working WIN10 version installed now. When I load up the Installer for Adobe Photoshop or Creative Cloud the client wants me to log in on the website. I do that and the launcher opens and the loading circle starts spinning. After a while (around 15-20 seconds) the Website opens again, loggs in again and the launcher opens again. This process repeats itself unlimited times. I've resubscripted after a long time and I am so turned off by this whole Cloud Stuff. I just want my Photoshop to work... this is ridiculous. 

Hi. I have problem logging in to PSE (version 16, bought autumn 2017) after reinstalling the program on my computer. I haven`t found PSE downloads for my older version so I`m trying to use sceen version alternative but it seems to guide me to the 20/21 version anyway. And there my serial number wont work. Appreciate some useful assistanceBest, Jesper

Brand new Dell 5070 Windows 10.Log into account, download Creative_Cloud_Set-Up. Run setup - nothing happens. Watch the task man - shows running, shows 0 for cpu, disc, network. Download Photoshop_Set-Up.Same behavior.Disable Anti-Virus. Same behavior. Did all recommended items here:https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.htmlDid all recommended items here:https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck-advanced.htmlDid all recommended items here:https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html.Used exact same installer files on a different Windows 10 machine.Same behavior.  It simply won't install. A few weeks ago I had to install the same suite on another Dell pc (laptop), and no issues.  What am I missing? Thank you. 

I need to install Adobe InCopy 2020 (15.1.3) on Windows 10, but I don't see older versions there. What is the fastest solution?

all my apps is not working and i tried to restart my computer, unistal creative cloud and uninstaled all apps but nothing happend. and i dont know what to do and i need help asap PLEASE

Trying to uninstall all my adobe products (so I can do a clean reinstall). I ran all the uninstalls along with the creative cloud cleaner tool, but I can't seem to get rid of the application manager files. The tool won't clean: "Fix Host File".