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D
dhvdavid
Participant
February 20, 2014
質問

Stuck at 21% of the Dreamweaver CS 5.5 installer

  • February 20, 2014
  • 返信数 1.
  • 615 ビュー

My situation before i had troubles:

- CS3 Web Premium installed;

- Dreamweaver CS5.5 upgrade installed over this;

- I tried installing the latest mobile development update for DW CS5.5 but kept getting the U44M1P7 error so i followed this guide: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html (Solution 2)

I deinstalled everything, reinstalled CS3 Web Premium and DW CS5.5 installer told me i didn't have the right serial for an upgrade so i chose the trial version instead with the idea of fixing this issue later on.

Now my situation:

- CS3 Web Premium installed;

- Dreamweaver CS5.5 upgrade installer stuck at 21% for more then 90 minutes now. I tried both the downloaded trial version and the CD version but both get stuck at 21%;

It's stuck at installing Adobe Dreamweaver Widget Browser, that's all i can see.

I also tried rebooting a few times.

Please help.

このトピックへの返信は締め切られました。

返信数 1

Mylenium
Mylenium
Legend
February 20, 2014

Provide the relevant section of the install log and proper system information. aslo run teh Cleaner script and try again:

http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

http://www.adobe.com/support/contact/cscleanertool.html

Mylenium

D
dhvdavid作成者
Participant
February 20, 2014

The log file only get's updated as soon as i stop the installer via killing the process in task manager. There is no other way to stop it because it's stuck. Here is  the part that's added the log file as soon as i do that:

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Installer Operation: ModifyThirdPartyPayloadOperation

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Modify Thirdparty payload

Repairing third party payload with source: C:\Users\*******\Desktop\Adobe Dreamweaver CS5.5\Adobe Dreamweaver CS5.5\payloads\AdobeDreamweaverWidgetsBrowser1.0-mul\AdobeAIRInstaller.exe

Repairing third party payload

Third party application path:C:\Users\*******\Desktop\Adobe Dreamweaver CS5.5\Adobe Dreamweaver CS5.5\payloads\AdobeDreamweaverWidgetsBrowser1.0-mul\AdobeAIRInstaller.exe

CommandLine: -silent -eulaAccepted -programMenu WidgetBrowser.air

[    1684] Thu Feb 20 16:52:36 2014  INFO

Third party payload completed.  Testing return code: 1

[    5052] Thu Feb 20 16:52:37 2014  INFO

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*

:: END TIMER :: [Payload Operation :{F37EA9EC-638F-4E61-BED4-BDB10461D73B}] took 3.31692e+006 milliseconds (3316.92 seconds) DTR = 1.59425 KBPS (0.00155689 MBPS)

[    5052] Thu Feb 20 16:52:38 2014  INFO

User specified overrideFile:

Successfully updated the csu inventory for {F37EA9EC-638F-4E61-BED4-BDB10461D73B} Adobe Dreamweaver Widget Browser 1.0.0.0 return values 0:0

Calling the custom action code for post-repair for payload {F37EA9EC-638F-4E61-BED4-BDB10461D73B} Adobe Dreamweaver Widget Browser 1.0.0.0

[    5052] Thu Feb 20 16:52:38 2014 ERROR

DW001: Set payload cancelled status

[    5052] Thu Feb 20 16:52:38 2014  INFO

No operation.  We're done:

Updating driver data - Action: Remove driver entry

Updating driver data successful. Driver entry was added. ARP estimated size 143138KB

[    5052] Thu Feb 20 16:52:38 2014 ERROR

DW049: Payload {0094FC04-A548-4D8F-87C1-140431F76C2E} has an action "install" but no resultState

DW049: Payload {0215A652-E081-4B09-9333-DC85AAB67FFA} has an action "install" but no resultState

DW049: Payload {35ED8892-98E5-488A-A23C-6DB842A46EA5} has an action "install" but no resultState

DW049: Payload {4058E728-84D8-45CE-8E2D-5F35BD6659A1} has an action "install" but no resultState

DW049: Payload {49E6D00F-3456-11E0-AE83-842B2B67A8CC} has an action "install" but no resultState

DW049: Payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} has an action "install" but no resultState

DW049: Payload {941E2A8F-345E-11E0-9215-0024E8692489} has an action "install" but no resultState

DW049: Payload {D0C50427-0E90-4821-91F3-D9476235901F} has an action "install" but no resultState

DW049: Payload {DD18D60C-87B1-47D9-8312-67508B402FB9} has an action "install" but no resultState

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