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Anonymous
July 17, 2019
Answered

Unable to activate Indesign CS2 on new hard drive

  • July 17, 2019
  • 2 replies
  • 766 views

I know this is old software, but it works for me.  Until my hard drive died.  Used Windows 7 64 bit system image to restore new hard drive.  Everything worked except Adobe Indesign.  I uninstalled the program.  Reinstalled from the CD that I bought.  Still needs activation which doesn't seem to be supported by Adobe. The online support agent was no help.  I have the serial number on the CD box.  Will Adobe let me use this old software?  I know this issue was discussed here a few years ago, but I can't get that resolution to work today. My software was purchased from a third party, not directly from Adobe, way back when I got it.

    This topic has been closed for replies.
    Correct answer Nancy OShea

    CS2 is officially dead software now.  The  CS2 Activation servers were taken offline a long, long time ago.  And the download links for a replacement version have been removed from Adobe's servers.  Staff members no longer have access to those links.   If you're very, very persuasive, you might find an Adobe agent willing to give you a CS3 download link.  But that's assuming you have proof of purchase,  a legitimate serial number and an older computer to support it.   Good luck!

    Contact Customer Care

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    July 17, 2019

    CS2 is officially dead software now.  The  CS2 Activation servers were taken offline a long, long time ago.  And the download links for a replacement version have been removed from Adobe's servers.  Staff members no longer have access to those links.   If you're very, very persuasive, you might find an Adobe agent willing to give you a CS3 download link.  But that's assuming you have proof of purchase,  a legitimate serial number and an older computer to support it.   Good luck!

    Contact Customer Care

    Nancy O'Shea— Product User & Community Expert
    A
    Anonymous
    July 17, 2019

    Nancy,  thanks.  If that is the case, then I'll find another way to create documents.  I'm old, and when I have a piece of software that works, that's all I need.  I have no time or desire to buy and learn how to use new and better software, when the old version still gets the job done.  I certainly won't be giving Adobe any more money.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 17, 2019

    I understand.   But the shelf life of most software is 3-5 years, not 15-20 years.  You had a good run with CS2.  Hopefully you'll find something close that works as well for you.

    Nancy O'Shea— Product User & Community Expert
    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    July 17, 2019

    See if anything here helps.

    https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

    A
    Anonymous
    July 17, 2019

    the software wasn't purchased direct from Adobe, so that page doesn't seem to apply.

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