Questions

I am trying to install the creative cloud desktop app at my workplace. It always worked normally in the past. I just started running into a problem where the installer will die at 42% with error code 205. I have read in the forums and understand the implication of error 205. Here is all of the relevant information:The error happens on a windows 10 Surface book on a wired connection, a Windows 7 desktop on a wired connection, a windows 8 vm on a wired connection, and on a windows 10 surface book on both our secured and unsecured wireless connection. Firewall on or off makes no difference. The wired secured network has a hardware firewall and a proxy. The unsecured network supposedly routes around both of those appliances. Whenever i run into an issue downloading something on the secured network I always fail over to the unsecured public network just to circumvent the security appliances and get the download done. This always works for me, I was very surprised when the cloud installer st

My customer just buy the Education license and create the install package from Adobe Creative Cloud Packager to install as the device license on computer in lab already but when they sign in to the Adobe Creative Cloud Desktop App it still show as "Try" on the app that already installed then I have the question how to make the Adobe Creative Cloud Desktop App show the installed App as "Open" or "Up to date"And the application that install from the Packager can open with full function license

Installed Acrobat Standard 2017 out of the shrinkwrapped box. Used our single Adobe account to try to register it. Despite using the serial, it tells me I'm only allowed to have 2 installations (of previously shrinkwrapped product) at one time. My only option (because who would be signed in to product I just opened the box for?) was to 'unregister' whatever other versions they thought we had.We are a corporation. We use one account for all things including our CC licensing console. Going forward, we will be doing the CC/DC online licensing.I understand that I can't unify our existing product going forward to the new licensing management system, but I'm afraid that limitations in the system will prevent us from moving forward with thousands of dollars in Adobe products that we should be able to use and uninstall, unassign and repurpose for years to come.I did chat with a CS agent. His only suggestion was to register it with an other Adobe ID. we can't manage boxed software registered to

We recently deployed Acrobat 2017 to our Windows Server 2016 XenDesktop environment. Today all users received a CMD window pop up stating "Updating Policy...User Policy has completed successfully. Certain user policies are enabled that can only run during logon." At the same time, the Acrobat Update Service was running. We have this disabled using the .mst and with group policy. Is it possible that the Update Service updated Adobe or ran and caused a change in the User Policy?

What does the cTrustedForPV preference do specifically? It is not listed in the Preference Reference http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html. It can be found as a cab under cTrustedSites or cTrustedFolders; those can be found under TrustManager in HKEY_CURRENT_USER, after a trusted site or location has been added. It appears to disabled Protected View completely, but again, it is not listed in the Preference Reference.

I'm trying to install Creative Cloud but am having issues with the install.I've had a look at the PDApp log and it's showing a reutrn code I can't find any reference to. Anyone have any ideas?10/03/17 10:11:32:320 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4128 | Build Version - 1.13.0.5910/03/17 10:11:32:320 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4128 | Logging Level verbosity Set  to 410/03/17 10:11:32:507 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4128 | Successfully fetched the optionXML content from MSI database ...10/03/17 10:11:32:522 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4128 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...10/03/17 10:11:32:522 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 4128 | The install language for Acrobat (APRO17.0) from the fallback map (en_GB)10/03/17 10:11:32:522 | [INFO] |&nbsp

Hi there has anyone had experience loading a commercial license onto multiple pcs? I can't find clear information as to how many tablets (windows based) or notebooks I can load this onto. Exact product I'm looking at is Adobe Acrobat Pro 2017 commercial license rrp $739 AUD, I have 3 surface tablets and 2 hp notebooks that require this software

Just wasted 4 hours trying to get the Creative Cloud Packager to work on Mac so I can build an updated package.Ended up to by my hostname.Adobe Application Manager Version v10.0.0.49Creative Cloud Packager Desktop v1.13During the process, the AASIapp hands off authentication to https://ims-prod06.adobelogin.com/  and includes variables in the URL which includes the hostname of the machine. It is then supposed to redirect to https://oobe.adobe.com/  after successful login.My hostname was descriptive and included spaces, an ' and a ". This URL is not corrected given by AASIapp causing a failure in the link, and then the redirect URL not being called for the process to continue.I was able to get the process to continue after changing the hostname of the Mac to something the URL would work against.Thank you Adobe.

I'm unable to run the Dreamweaver CC 2017 download from either the setup.exe on my PC or directly from the Dreamweaver download site. When I try either method, they stop after about 3 seconds with no error message. How do I get past this?

I'm wondering about the required login to the CC app for device licensed installs.We have different users with different CC app needs. We'd like to deploy a small Creative Cloud package with just Acrobat and the Creative Cloud App and then let users decide what additional CC apps to install. Currently when we deploy to Windows machines with SCCM, both apps install correctly, but the CC app asks for a user login before it will allow other software to be installed. Is that the only way to make the CC app work? Is there a way to skip the login and allow any of our licensed programs to install without requiring a user to setup an Adobe account?It seems like it worked without a login when we first got a CC license a few years ago, but lately all installs have been requiring a user login.Thanks

Adobe Acrobat 8 professional stopped working, I can launch the program but it shuts down after 15 seconds. What can I do to make it work again, I already reinstalled the program and gained a new serialnumber

Hi, I have used the offline exception feature in the customization wizard to create an install package to deploy to servers that do not have Internet access themselves. I am running the customization wizard on a machine that does have Internet access, and I get a positive response to the offline exception. I create the customized installer back in July and this is just now starting to crop up on the machines. Also in the customized installer, I disabled all other Internet features that I could locate. The machines this is deployed to are behind a strict firewall, and no inbound or outbound Internet access.

On trying to manage our installed Acrobat footprint we need to easily count the installations per edition. Both versions show quite similar on a file level (acrobat.exe). Any advice what the distinguishing factor is and how to identify it in an automated process?

I noticed after this latest update to Acrobat DC there are options to sign in with Facebook or Google on the Adobe Acrobat Sign in window. I would like to suppress the Facebook and Google Sign in options for my Enterprise users. Does anybody know if there is a registry value that would suppress these options?

Morning,I work in IT, I've signed up for an account, I've searched for the creative cloud packager and I can't find or install it. Adobe, why are you making it so hard for admins to actually get this pretty horrific design of yours to work?What I need is simple, I want the creative Cloud packager so I can deploy this via SCCM. Why is this so hard?ThanksAlex

I suddenly cannot open my already installed Adobe Acrobat X Pro. I installed it 8/22/17 and have been using it every day, all day. Now all of the sudden, it will not open and I cannot even find the app in my Creative Cloud to update it. I have done the windows program repair and updated my computer, but none of that has helped.

Hi all, can we deploy CCT on a virtualize Windows 2012R2 on Citrix ? Thanks

I am attempting to configure an enterprise install of Adobe Acrobat DC Pro. I am using the latest Wizard CustWiz1502020039_en_US_DC.exe. I can set several options successfully for example Installation Options and Shortcuts. I can save these settings but when I attempt to save Online and Adobe online services Features I get an error 259? Why when modifying these features is the error thrown and how do I overcome?

Hi there,I have a group of end users who have a mixture of Camera Raw 9.12.1, 9.10, 9.8, 9.6, 9.1, and 7.5 that I've seen so far.These are very busy artists who need to get their Camera Raw plugin updated in the background ie Silent install.I have tried performing installation of Camera Raw 9.12.1 as a silent install using the option --mode=silent however this does not work.I really need to work out how to fully automate this process. Further background, we run Photoshop CC on Windows, also running other CS applications like Bridge. We use Puppet to distribute software to individual workstations.Hope someone can direct me, many thanks!                                                           &nb

I'm using now adobe cct. But I wanna use cce.So I need a CSV file upload from vt to cce.Today I'm failed this step. CCT and CCE CSV file format so defferent.I need know the reason why. Please answer to me. Thanks.

How can I access the administration console? A former employee of the organization did not leave a username and password

Corporate network, 100+ users working happily.One user of Acrobat Pro, signs in via help/sign in and is immediately prompted for proxy creds.I had it once before and I'm sure i deleted a file or folder maybe under common files - but can't remember and can't find it now.Why is it so hard?Don't respond with "whitelist these url's.................." the rest are working fine, it's another Creative Cloud opportunity !Because we love spending time on this sh*t.

I would like to see the ability to run multiple workstation virtual machines off a single cluster with a couple of high-end GPUs, each running Adobe packages to create content, with the virtualized GPU cores being dynacmically allocated depending on which user is demanding the most resources in that moment. I look after a team of creators and this would be an excellent centralized solution for us, as opposed to individual workstation upgrades. The hardware already exists too - AMD's Vega GPUs can virtualize individual cores. All we need is software support.You can do it, Adobe!

I am trying to deploy CC in an enterprise, but I want to control when the software gets updated. We are adding all the online services for our users, but we don't want them to be able to run their own updates. I have made packages with the updates disabled, but when I install the package and login a test user, they have complete control of their updates. I have been through all the deployment documentation and tried changing code in preference files, but nothing works. Any help would be greatly appreciated - this is very frustrating.

If I try to update Acrobat DC manually, I get a message stating "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'AcroPro.msi' in the box below.'The default path is C:\_SMSTaskSequence\Packages\0NE006EC\If I try to allow the corporate software updater to work, it simply fails.I am on a corporate network using Win7.Any thoughts on how to get this to work?Vern