Questions

In our organization I got the task to upgrade Adobe Reader DC to the latest version on all computers. We use SCCM to install our software updates. I am not quite shure out how I should address the upgrade. The documentation on the Adobe website is making me confused, so hopefully somebody here can help me a bit. We currently have version 1500720033 (picked this number from the ftp site) installed at the moment but i want to upgrade the software to 1502320056. It's important that the language of DC is in Dutch. I can't find an installer of this version in Dutch, is it true that this does not exist? I installed the Adobe Customization Wizard DC and used the latest MSI see if I could change the language to Dutch but under 'Intallation options' all the language options are greyed out Should I roll out all intermediate .MSP updates to get to the latest version? I have the feeling that I'm missing something, because there must be easier and faster way to do it. Help is much appreciated. Reg

Hello,My company just sign ETLA contrat.I downloaded all packages necessary from "Enterprise Dashboard Manager" website.I download & installed "Creative Cloud Packager" to customize each package.To make each package, CCP application request an Enterprise licence key but i dunno how to recover it.I follow the creation package instruction that it tells me to go to LWS WebsiteThis website doesn't identify me and i am blocked, if i click on Connexion button, nothing appear.Could you tell me how can i recover an Enterprise Licence Key to be able to deploy Adobe CC application please ?Many thanks in advance for your help.Best Regards,Tristan.

I can't seem to update my CC Indesign and I can't find a specific CC InDesign error thread so I am posting here.Exit Code: 126-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 3 error(s), 0 warnings(s) FATAL: Fatal Error '126' occurred while downloadFATAL: Error occurred in download of package (Name: AdobeInDesign12AppBase64-mul Version: 12.0.0.081). Error code: '126' ERROR: SHCreateDirectoryEx failed. Error: 5ERROR: SHCreateDirectoryEx failed. Error: 5ERROR: SHCreateDirectoryEx failed. Error: 5-------------------------------------------------------------------------------------

My users do not wish to use DC - where can I purchase XII licenses in bulk?

Can we extract programs from deployment package. I dont want to install all programs. For example Ms-dos script

FTP links on this, and other related pages DO NOT WORK.Adobe, get this fixed immediately.Installation and setup — Acrobat Customization Wizard DC for Windows ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/

Hello everyone.I experience unusual problem: We bought acrobat standard and pro licenses, but now whenever i download standard distributive fromhttps://www.licensing.adobe.com/and try to install it, I get acrobat Pro installed, even on a totally fresh computer.Will appreciate any help!

Hi,I know in Adobe world, everyone is an admin and everything is just allowed to auto-update and install but the rest of the world has to package things for deployment in an Enterprise environment.Is there are a document maintained by Adobe that lists the current version of every Creative Cloud application?Thanks,Matt

I bought a copy of Adobe Acrobat XI Pro and was unable to download on my laptop.  Need instructions on how to proceed.

I downloaded Acrobat DC, installed it on about 50 pc and signed in with my ID each time. My users are getting Sign in request after some days. Why, if I registered every install?

I'm trying to install Acrobat Pro to a single Mac using our serial number (volume licence), but it's asking the user to sign in with an Adobe ID.I've found the Provisioning Toolkit and admin guide, but this seems ridiculously complex and assumes a level of familiarity with Adobe terminology and unix (or a desire to acquire it!) that I don't possess for what should be a simple one-off install.Is there a quick way to do suppress this - so the user can actually use the programe they've purchased?  I don't get why an Adobe sign-in is required on an application using a manually-inputted volume licence serial number with software from an ENTERPRISE portal...

Hi all.  We have been deploying the Master Collection (Photoshop and Premiere), but run into the issue on the PC of Scratch Disks and savings.  By default, both programs will set the default location of the My Documents folder.  In our school district, we enforce folder redirection so My documents is routed to the server.  The problem comes when a student will create (or edit) an image, and the caching is set to the server, so we expreience high network utilization at that time.  Not a big issue with 1, but a group causes major issues.  Is there a device preference that could be deployed to 1) set the scratch disk to the D drive (each of our PC's that are using this have a partition available to the student) and 2) force the save location to always start with the D drive?Thanks in advance!Neil

We use cc2017 deployment for computer labs. But  I want to  install all product except project felix(because not install win8.1 or win7). How can disable project felix from setup,not install this product. Otherwise all installed programs are deleted and roll back.

I am not able to deactivate devices either.  I am the secondary Administrator but shouldn't I still be able to deactivate my own devices?

We use adobe cc2017 machine licence for computer labs.(windows 7 or win8.1). All cc2017 programs updates section is open but it needs adobe id. My account is not admin. My account only updates media encoder. Other programs section is only try option.Only our administration team deploy all AdobeCC_Win64bit_Cihaz_Eng folders and we install. Why we can't update cc2017 programs for computers  or update files(example premiere cc 2017january update ). Thanks for your helps

I'm working on a Citrix XenDesktop deployment with Windows 10, both persistent and non-persistent desktops. I've followed the instructions listed here - Common Deployment Options and Methods — Enterprise Administration Guide to serialize my master images, and that works fine. I run the APTEE, generate the XML and serialize my masters. All works successfully, no errors in the log. The original install was done using a MSI transform from the customization wizard that disables cloud features and sets some program defaults. Grant offline exception is also in there.The issue comes in when I deploy the images. Even though the master is serialized, when a user launches DC for the first time it prompts them for a sign in. Here is where it gets interesting, although it prompts for a sign in, if you cancel out of the popup the program runs fine. Close and relaunch Acrobat and it opens as it should, no sign in prompt. This happens for both my persistent and non-persistent images.I looked through

I am just rolling out Acrobat Pro DC. I had installed it on our 2008R2 Terminal Server but it kept asking users to Sign-in every two days. I spoke with Acrobat Support and we created a Custom installation using the Wizard however this won't install on Terminal Server. I keep getting Error:28000 Is there something new about installing on Terminal Servers?

I'm new to Adobe CC Licensing. Trying to deploy CC in several labs full of Macs. The fourth lab prompts the user to sign in (the app that does the prompting seems to be Adobe Application Manager).These labs did have CC 2015; in two of them I completely reimaged the machines (using Dell/Quest KACE) with a fresh CC2017-bearing Mac image; they seem to work fine. Another lab I uninstalled the 2015 apps first, as best as I could (there doesn't seem to be a good way to uninstall CC - all I could find was to uninstall each app individually, then use the Adobe Cleaner), and then used a package (built using the packager (another complication that seems unnecessary to me)) to install all the CC2017 apps; this lab seems to work fine. The fourth lab, to save time (I need the labs working by start of classes tomorrow), I just installed the 2017 package alongside the existing 2015 package. It's in this lab I get the sign-in prompt.So I uninstalled all of 2015, and all of 2017, and used the cleaner,

Hi guys,i have some issues with the deployment of Adobe premiere elements 12. I used the .XML data to configure everything and it works but everytime when i try to activate the programm on a PC via script the program crashes after the insert of the mail adress and password ... Does the programm know that a "click-script" is working or something like that ?When i do the steps manually everything works but not when the script is working.

Hello!We need to be able to deploy Adobe CC apps (i.e. Photoshop) with 2 laguages preinstalled so the user can choose between English and Russian in Prefences->Interface menu. Is there a way to create that kinda package with Adobe CreativeCloud Packager?Right now I have made 1 package with English Photoshop, and when I launch and login to CreativeCloud App and choose Russian, it installs something over an existing Installation and then I can choose between 2 languages in Prefences->Interface.Appretiate any suggestions, thank you!

Adobe does not recognize me as an authorized user of this web site, my account already in placed, please help

i have the coupon code only and have a pc with windows vista. thanks

I have a volume license for Standard and Pro DC. Trying to setup my new machines with this and thought I had it setup correctly. Apparently not as one of my machines is preventing the user from getting into Acrobat because of the sign in. Of course, this doesn't happen right away. It happens after Acrobat has been loaded a few times already, giving me false hope that it was setup correctly. -grant offline exception is done, serial number is there-online services and featurer > services integration is all disabled.What is the secret to creating a traditional installer for this?(For what it's worth, this is the most ridiculous system to setup software that I have to deal with. I might have stayed with version 10 if I knew Adobe had reinvented the wheel for both the software and now the installer.)

Hello guys, my school offered us all Adobe products for 3 years. So every student got a download link for all the programs. I didn't need to install Creative Cloud and it worked completely fine without it. Then some problem occured and these licenses didn't work anymore saying the subscription needed to be extended. Because I had to do an art project in school I panicked and downloaded Creative Cloud. Now my teacher wrote an Email to us saying that the licenses work again. But not for me. I tried to deinstall everything but I can't. Now I dont know what to do. Hopefully one of you can help me

We're looking at purchasing several licenses for several folks in different departments. We are entirely Xendesktop VDI along with Xenapp servers for individual application access. What version of Acrobat should we purchase so we can install it on a Xenapp server? Is it Acrobat D.C. Enterprise? Will that allow us to customize the install, assign it to specific users via Citrix Studio assignments using AD groups. Thank you