Questions

Hello.I'm currently preparing updated 2015 CC packages of various Adobe applications for deployment in our enterprise.I an unfortunately seeing that some of the applications - e.g Animate - are installing in a folder that contains the revision of the application (2015.2) so it ends up installing in e.g. "C:\Program Files\Adobe\Adobe Animate CC 2015.2". That is a problem in our environment as we are using a seperate tool (RES Workspace Manager) to mange the users desktop and shortcuts as I'd then need to update the shortcuts every time we push out an updated revision - in worst case even having to duplicate them so one point to the old revision and another points to the new revision as the path isn't the same.I've tried to specify the install folder during deployment via the commands below:msiexec /i "Animate 2015 CC.msi" /qn ADOBEINSTALLDIR="%ProgramFiles%\Adobe\Adobe Animate 2015 CC\" /L*v C:\temp\animate3.logorsetup.exe --silent --ADOBEINSTALLDIR="%ProgramFiles%\Adobe\Adobe Animate 2

Hello,For some odd reason Remote Update Manager fails to download (and thus install) some upgrades. Others get downloaded just fine from AUUSTAUSST runs on 2008r2 IIS 7.5 (have experimentally added also mime type for files without extensions [IIS 8.5 fix])AUSST upgraded to 4.0, whole dataset regenerated with --fresh and updates checked with --incrementalRUM client version upgraded to 1.9.6.17Running out of options here, can anyone help?10/17/16 12:26:39:893 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 5128 | *** Successfully downloaded (PhotoshopCameraRaw8-8.0/9.7.112) ...10/17/16 12:26:39:924 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 5128 | *** Downloading (ACR/9.7.0.112/win32) ...10/17/16 12:26:40:002 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5128 | Inside hdpimDownloadProduct with request <DriverInfo><ProductInfo><SapCode>ACR</SapCode><CodexVersion>9.7&

How do I view my team members and manage them?

Wir haben Adobe Acrobat DC erfolgreich heruntergeladen und installiert. Ebenfalls haben wir die Person für eine Lizenz erfolgreich aktiviert. Trotzdem schliesst Acrobat DC nach einigen Sekunden wieder ohne irgendwelche Meldung. In den Services haben wir gesehen, dass ein Lizenzservice kurz gestartet wird und dann verabschiedet sich das Programm.Was läuft hier nicht richtig? Port?Die Internetverbindung ist vorhanden.Freundliche GrüsseAlbert GürberSuvaAlbert GürberAbteilung InformatikExpert SystemspezialistRösslimattstrasse 39Postfach 43586002 Luzern041 419 57 89albert.guerber@suva.ch<mailto:albert.guerber@suva.ch>www.suva.ch<http://www.suva.ch>Abonnieren Sie unseren Newsletter: www.suva.ch/newsletter<http://www.suva.ch/newsletter>________________________________Disclaimer:Diese Nachricht und ihr eventuell angehängte Dateien sind nur für den Adressaten bestimmt. Sie kann vertrauliche oder gesetzlich geschützte Daten oder Informationen beinhalten. Falls Sie diese Nachric

So we've recently updated our adobe update infrastructure to the latest versions supplied by the CCP and I'm getting failures on the Mac side (haven't tested the windows yet). There appears to be some sort of issue with the libraries or binaries used in the download process, because it aborts after downloading the first set of files, stating that another download is in progress.I was having an additional issue earlier with error code 125, which, thanks to wireshark (and not the Adobe setup guide) I determined that I needed to add a wildcard MIME type for the validation files in ACC/services/fcc/validation. After I did that I was able to 'download' files, but installations were still failing.And just to clarify, I did a complete refresh of the files on the server (which only took 5 hours this time!) in an effort to rule out corrupt files.Here are the log files for the RUM runs:[When a Staff person asks for private information hover your mouse over their name][you may then click the Mess

Hello.We routinely update Acrobat with the latest patch using the same methodology every time. Since 11.0.0.14 or 11.0.0.15, this has always worked fine (Windows7 x64):msiexec /p <patchname>.msp /a <location of AIP created from the original installation media DVD)>\acropro.msiWith the patch for 11.0.0.18, this process completed successfully. However there is a problem. In the newly created AIP, "acropro.msi" is not there.I have tried numerous methods including using a completely different workstation with brand new files copied directly from the original installation media. Our methodology has not changed.Have they changed the location of acropro.msi in the resulting AIP, or is this patch messed up?Please help.

We are a VMWare VDI shop with a licensed version of Acrobat XI pro installed.  Every time opened the EULA is presented.  Why?And How do I make it stop?

How to suppress the creation of an icon on the desktop for Creative Cloud during the silent installation of Photoshop CC created by Creative Cloud Packager?Thanks for any answerResLi

HiI'm trying to make an Acrobat DC deployment package. We are a CCE customer. I'm yet to have success with Acrobat DC deployments. They tend to work at first, then the prompt for sign-in comes back, or the product claims to not be activated. In any case, here are the steps I'm taking, please tell me whether or not it looks like I'm doing this right. And most of all, what I'm supposed to do with the checkbox that offers me to "allow standalone Acrobat deployment with CCE serial... This is new, and thus far, I have not been able to find any documentation that explains what it is. Not even the "Help" window that displays for each page addresses it. Questions are in bold.Make Acrobat DC package using CCP. I uncheck the "Creative Cloud Desktop Application", as this package should be strictly the latest version of Acrobat. Though, I do want admin users to be able to update their own software.I open Acrobat Customization Wizard DC and proceed to open C:\[path]\Acrobat Pro DC\Build\Setup\APRO1

Hello,I am looking to roll out Adobe Audition CS6 using Group Policy. I have packaged it up using Adobe Application Manager but I would like to change the default preferences for every install.I would like to do the followingRemove the QuickTime alert on first startupChange the workspace to ClassicSet the audio sample rate to 48000Enable DLMS format supportDoes anyone know if its possible?Thanks in advanceAndrew

I have a user that is a member of my corporate team - thus the "Creative cloud for teams" portion of this question. She has Acrobat DC Pro in her plan and has had this plan since May of 2016.I just got a service ticket from her saying that she can no longer run DC Pro and Acrobat DC is now loading when she calls up a PDF document.Sure enough - she does not have Pro on her station anymore. I went to her ID sign-in and found that she also has a creative cloud free membership.....I manually removed Adobe DC, removed her account from the team, recreated her account and re-assigned the DC Pro license to her, then sent her an invitation to re-join the team. I then downloaded and installed the PRO versionAfter the installation we tested the PRO functionality and everything was fine. I closed the ticket for her.Some short time later (somewhere between 1 and 3 hours) the user called me up claiming the problem had returned - once again, PRO was no longer available and the reguler DC was on her s

I downloaded Adobe Lightroom 5 true Adobe Creative Cloud Packager embedded our license etc.When I Install Adobe Lightroom and lauch it then a EULA appears and I'am asked to sign-in.How can I disable this?Also I noticed that updates are not disabled.The installation is for about 4000 desktops so I hope there are some suggestions.

I downloaded Adobe Lightroom 5 true Adobe Creative Cloud Packager embedded our license etc.When I Install Adobe Lightroom and lauch it then a EULA appears and I'am asked to sign-in.How can I disable this?Also I noticed that updates are not disabled.The installation is for about 4000 desktops so I hope there are some suggestions.

I am new to using a deployment package installer, and at my new job I was given a folder with the installer package to run on my machine. I did previously have an individually licensed copy of CC installed on this machine, but even after uninstalling, running the Adobe CC Cleaner tool according to directions, and following the instructions listed in items 1, 3 ,and 6 here: Error exit code 6, exit code 7 installing Adobe Creative Cloud My log gives an Exit code 0 -  no problems, but I still get a FATAL and ERROR line in the log during installation:10/10/16 20:02:28:040 | [FATAL] |  | ASU | DeploymentManager | DeploymentManager |  |  | 14252 | The return code from the Adobe Installer Process is (7).Stopping the installation process.10/10/16 20:02:28:040 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 14252 | Media Failed (IDSN11.0)I tried rebooting multiple times, cleaning the registry with CCleaner, and re-running the Adobe CC Cleane

Perhaps I'm not understanding how the admin console works. I have 40 device licenses deployed with the full creative cloud suite. There are times when I check the console and some of the devicesshow as something other than the computer name. Leaving me to think that licenses were hijacked licenses, in one case I deactivated a license on a teacher because the console listed thedevice as an iPhone and not the Computer_id name on the laptop.  Next day the teacher visits and says her license hasbeen deactivated/denied access.Anyone else notice this?ThanksKathy

Install appears to progress, with progress indicator sliding to the right, then suddenly it slides all the way back to left and installer quits.  Can't seem to figure it out.  Tried running from my local admin account or my regular account with escalated privileges.  Neither work.  Gone through and also tried the fix i saw online about the sfc scannow, and that also doesn't help.  I'm about out of answers.

Im doing a custom install via the "Adobe Customization Wizard DC", disabling all kinds of things.Everything set up in the Wizard works, except disabling the "Create custom tool" tool.I checked the box to have the "Create custom tool"  disabled, and after installation it also added the registry key. See[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\2015\FeatureLockDown\cAcroApp\cDisabled]"a0"="CertificatesApp""a1"="CustomUIApp""a2"="SendAppFull"But when I open Acrobat after the installation (and reboot) its still showing and usable.Is there anything else that needs to be done to disable this tool?

This web site has got to be the absolute worse that I have ever used.  It is so difficult to get anything !!  Simply try to print a copy of a invoice and I have the order number.  I shouldn't have to enter any other information.  I should be able to search by any of the criteria on the screen without having to know all of it.  THAT IS WHY IT'S CALL A SEARCH.  Horrible absolutely horrible !!!

Hello,On some machines the Acrobat DC doesn't install. Is there anyway to enable logging for the msi?The log Adobe Acrobat DC 15.009.20069 10-05-2016Shows it begins, then never finishes.:10/05/16 13:15:58:960 | [INFO] |  | OOBE | DE |  |  |  | 7552 | CommandLine: /sALL /sPP /extUI /sl "en_GB" /msi INSTALLDIR="C:\Program Files (x86)\Adobe\Acrobat DC" EULA_ACCEPT="YES" SUITEMODE=1 OWNERSHIP_STATE=1 LANG_LIST="en_GB" AS_DISABLE_LEGACY_COLOR=1 IGNOREAAM=1 REMOVE_PREVIOUS_ACROBAT=NO Event viewer shows the msi starts and doesn't finish:Beginning a Windows Installer transaction: \\server.work.com\smspkgh$\MU2006F0\Exceptions\APRO15.0en_GB\Adobe Acrobat\AcroPro.msi. Client Process Id: 4388.

Quick question, I was wondering when Adobe Experience Design CC (preview) for OSX would show up in the Adobe Creative cloud packager. Currently it isn't listed as one of the choices to download

Hello,I'm looking for a way to allow our Mac non-admin Adobe CC 2015.2 users to upgrade to the new 6/2016 versions of apps such as Illustrator CC 2015.3 and Photoshop CC 2015.5 without using the Adobe Creative Cloud desktop application. We've always facilitated Adobe updates for these non-admin users by paring AUSST+RUM along with JAMF's Casper Suite to offer updates via a Self Service application. However, even after upgrading to the latest releases of RUM and AUSST, performing a Fresh AUSST Sync and generating new .override files for clients, I can still not seem to get these new applications to be offered.It appears that CC users outside our organization are upgrading via the Creative Cloud desktop application, however we had disabled the Apps panel during deployment within the Creative Cloud Packager, per Adobe's recommendation for organizations where end users are not administrators...Does anyone have any recommendations for our situation to allow our end users to upgrade themselv

My school has an EEA for Creative cloud that does not expire until December.In the spring the animation program was called Flash and it worked just fine with my other Adobe products.Since summer break the app is now called Animate and it wants a licensing key. EEAs do not use licensing keys, I have tried everything and have concluded this has to be an ADOBE problem.I have been emailing ADOBE for a month and cannot get anyone to call me or look into this.HELP!

We have an educational Licence (16 device Licences, Creative Cloud All Applications) , which was rolled out with the Creative Cloud Packager. The Admin Console shows, that all Licences are active. On all Devices it seems that Photsohop CC is ok, undder In Photoshop CC, SYSTEMINFORMATION shows an Abonnement an a Serial Number. But Indesign shows the Hint: "Testmodus - 0 Days left"What is going wrong? Is this a Bug?

This just happened to me this morning. I'm on an Enterprise License on multiple machines. I use a free Creative Cloud account just so I can sync my preferences and project files to the cloud. I've done this for the past 3 years without any issues. Even if the Creative Cloud Desktop app says the installed apps are trials the enterprise license overrides that and the apps open and run fine. Until this morning, for whatever reason, one of my machines wont let me open the apps because the trials ran out. I haven't installed or changed anything in the past month so not sure whats going on. Please advise!

So my problem is my executable does nothing to my trial version of Premier pro it still says i have X amount of days left before my trial expires I would like to know what I can do to fix this problem. Thanks