Questions

I have a problem with installing the company volume license - The licenses is from 2011, and I'm trying to connect it with the newest version of photoshop, indesign and illustrator.Can anyone help me?

I have used this same package to install on several other computers.  This install fails with My PDapp log :03/29/16 10:00:26:341 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Build Version - 1.9.4.503/29/16 10:00:26:341 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Logging Level verbosity Set  to 403/29/16 10:00:41:520 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | MSI ProductCode ({AC76BA86-1033-FFFF-7760-0C0F074E4100}) is not installed on the system ...03/29/16 10:00:41:520 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 8648 | Bootstrapper launch location is :: \\busnsrvr\Install Server\Windows Apps\Adobe CC for windows package\Windows PC package\Build\ASU\Set-up.dat03/29/16 10:00:43:641 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | Build Version - 9.0.1.5703/29/16 10:00:43:641 | [INFO] |  | ASU | OPM | OPM |  |  | 4088 | Logging Level verbosi

Hi - can someone please send in the cavalry?  I have a copy of CS2 Premium (Educational).  Have been happily running this on my old XP based Dell 745, well happily until its demise a while ago following a massive drive failure.  No big deal or so i thought, just programmes lost all data backed up on second drive.  I have now tried to install CS 2 on to my shiny new Dell Precision running Win 7 64 bit.  Discs all loaded, serial number entered  but couldn't activate.  No telephone activation available anymore, no chat support available - well I couldn't see it anyway and I couldn't find any other support FAQ that seemed to offer an answer or any help.  I was still not overly concerned as the activation window said I had 30 days of use of CS2 to sort this out and i would be asked for an activation code the next time I launched a CS 2 application.  So far so good.  Having gone to have another good look around the Adobe web site looking for

I bought the package for student Adobe Creative Cloud one week ago, and have not even given me my license code and I can not use satisfactorily programs only in trial mode and ask me to pay again or buy another plan. I need a solution immediately please.

I would like to keep auto-updates enabled for Adobe Reader XI but I do NOT want users to see a prompt to install Adobe Reader DC. Is there any way to do this? It is popping up an our terminal servers, it is popping up on our desktops and it is popping up on the computers of our remote workers. This is extremely irritating and is causing support headaches.I already have a customized MSI installation that I use. Any additional options to accomplish this?Thanks in advance!Chris

I use Adobe cloud to disturb application but the user i assign an application, the software didn't appear to her profil

When editing PDF's contained in Sharepoint 2013 a hyperlink is used by Sharepoint to open the file in Adobe DC. We are having issues with making this work consistently. The link looks something like "acrobat:ofe|u|http:///Server/Folder/Folder/Document.pdf"The expected result is that the file is opened for editing in reader DC with SharePoint integration. What actually happens is that Adobe opens and the complains it cannot find the file. We are using Win 10, IE11 (and behavior is the same in Chrome).Some googling has indicated that the hyperlink format is possibly incorrect but I cannot find a reference to state what is should be corrected to. Does anyone know how to resolve the issue or where a reference might be to help?

Hi i have a mac & i got this massage after i tried to backup my photoshop cc system photoshop could not complete your request because the file was not found what can i do

When initially setup Create Cloud for Teams apps on 5 systems in our organization our proxy would not allow open authentication to the adobe servers.   I was forced to enter my network credentials which were stored on each system.   Now, the systems are attempting to update the applications, each time attempting to use my stored credentials.   How can I update or remove the credentials from each system?    Each time the update attempts to execute, my network account receives a bad password, then locks the network account.   Any assistance would be greatly appreciated.    The systems are Windows 7 Professional, a mix of 32 bit and 64 bit systems.

it says to re-serialize my system. hence cannot open adobe products.

How can I use the Acrobat Customization Wizard DC to include an Adobe ID sign in?  I want my users to install it through our deployment tools without having to enter in an e-mail address and password after launching the software for the first time.  Thanks.

My previous adobe creative cloud products sent an actual invite to users, Pro is sending a download link - why?I'v packaged and deployed it already, they need an ID and to accept the invite.It's just wrong !

User can see that they have been granted access but when using the CC downloader they are only offered trials. This adobe account was created years using a corporate email account and then later tied to Adobe Enterprise Dashboard user for CC products. I have removed and readded them in the dashboard and this changes nothing. They can see under their profile that they have been granted access under their products but can only get trials.

Switched iMac for old tower to gain HD space for iPhoto. Migration Assistant loaded everything nicely off external HD. Except CC. Adobe programs refused to work, insisting they needed to be downloaded again.Download site shows only CS4 CS5 and CS6. So what am I paying hundreds of dollars a month for?

These systems are on 2 networks that will not ever have internet connectivity. Due to the environment they reside in they cannot be connected. Period. So am I supposed to get rid of Adobe products?

Back in 2013, I had bought an Adobe CS 6 Master Collection through the film school I was studying in. I had received the serial number to activate all the tools back then on my macbook but for some stupid reason, didn't save it. Now that am out of my school and have re-formatted my Mac due to it having some issues, I need to install all these tools again. Is there any way that I can get my serial number again from adobe? Thanks

Deployed Acrobat DC with core Creative Cloud.App sign in fails with proxy server credentials loop, tried domain\user or just user - no joy.We have blacklisted many creative cloud url's - but not anything that is required for sign in.We use a wpad file for proxy exceptions and the local loopback address is included in this.Ideas?

How can i get the adobe Creative Cloud ENT 1.0 installer for Windows 10?, is it compatible with SO Win 10 Pro?

Hello. Excuse me for my english. I need to use Acrobat on Terminal Server but I don't know if it works under Windows 2003. Can you help me, please? Thank's a lot, Ivan

Hello,how can I deposite the CD-key of CS6 manually by using GPO? It is a general questionBackground:We running a VDI-in-a-box enviroment with WIndows 7 templates and images. I installed CS6 on the basic image. If a user starts a session all data are loaded from these image with the user settings.The problem is that i can install the program itself but without the key. So CS6 is running as a demo version.My idea:I can give the key any user by modifying the registry entry with GPO. But i dont know, where the key is desposited.Is this generally possible?Best regards

Hello,I just noticed that the MSP fileftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1501020060/AcroRdrDCUpd1501020060.mspis not a valid MSP file. It seems to be some archive (LZX) with the application files in it, not the usual MSP archive structure. The other MSPs for that update are valid. Is there another download available? Or, if there isn't, who would I have to contact to get the MSP fixed?Best regards,Dirk

I am working on an imaging for next school year 2016-2017, is Adobe CC 2015 for MAC on MAC OSX 10.11.4 El Capitan the latest release? Or is Adobe releasing a newer version soon?

but we cant find the disk to install the programm. On ht ewebsite of adobe however we find only acrobat 8 poressional. Where can we find a setup for acrobat 8 standard?

In how many computers i can install CC with cc for enterprises?

Is there any way to get physical discs for the Lab version (lab license) of Creative Cloud? The download times for downloading most of the CC suite are insane. Physical discs would be useful.