Questions

I've been working on a picture in the last few weeks, last time open was yesterday. Today there is a pop-up announcing that Fresco "cannot open file. Please contact support). This is only one file. Others open normally. Ipad Pro 12.9 inch (4th gen), 512 GB, 332 GB available. Can you help? Thx.

Dear community,maybe you can help.I have encountered several crashes of Fresco recently.Maybe there is a correlation with an Update of my WIndows 11, I installed a few days ago. The last time my Fresco kept crashing, it helped to update some graphic drives manually.As a pity, I don´t know anymore where to look for these drivers. I am working on a Microsoft Surface Pro 7 with an Intel processor i7, 10th generation. and 16 GB RAM.Thanks for every help.RegardsMatthias

When I draw vector layers in Fresco and then move to photoshop to cleanup - the actual size of the vector artwork is much larger than the scale of the rest of the file. This creates a lot of extra resizing and cleanup when I finalize artwork for production. Are there any fixes or known workarounds to this that aren't so time consuming? This also creates issues in photoshop where anytime I try to transform those vector layers, it reverts to the original (larger) vector size.

Content:Hello everyone,I’ve been facing an issue with exporting high-resolution images from Adobe Fresco. Whenever I try to export a file larger than 3000x3000 pixels, the app crashes or produces a blank image.Here’s what I’ve tried so far:Clearing the cache.Reinstalling the app.Checking my device storage (there’s enough space).I’m using an iPad Pro (2021 model) with the latest iOS version and Adobe Fresco updated to the latest version.Has anyone else encountered this issue? Any tips or fixes would be greatly appreciated!Thank you in advance!

My cloud storage is full so I have several files which Fresco has stored locally.I'd like to move them to a new computer. What is the path to the files in Windows?

There is ample information on importing PS brushes into Fresco, BUT can I export a Fresco brush to use in PS.If I have started work in Fresco and need to continue in PS and want to use the same brush I used in Fresco, how do I get the Fresco brush into PS?

I have been using FRESCO for awhile and, recently, when I select the Import and open option on the bottom left, it only shows .psd files as the option.  It used to have mile previous png files that have been drawn over time.  How do I get it to acces those, once again?  Thanks in advance.

If you're like me, and you're finding yourself so frustrated with Fresco's palm-fueled Undo antics that you're in danger of throwing your iPad across the room, then give this a try.  I've found that, much of the time, Undo gets triggered by slow placement of your hand on the surface of the tablet. It seems to read each different part of your hand as a separate touch, and two of those in quick succession will trigger an undo. If you put your hand down quickly, and with commitment, Fresco will usually ignore it. There are two problems with this: one, it's something you have to think about, which takes you out of your work, and two, it's not always successful. Earlier today, I put my hand down to start drawing and Fresco immediately undid 13 previous steps! Fortunately, I noticed before my Pencil touched the surface, so I didn't lose all those. In general, I figure that I have to re-draw about a third of the lines that I make in Fresco, because of its maddeningly bad palm reject

Having a hard time measuring images I draw. Used to mm and inches, and having ruler only measure in pixels is not much helpful. Anyway to show the width and height of a selected object or give us an option to changes the units to mm on the ruler?

Hi,I'm unable to use Fresco (5.5.0, or older version 5.0.1 same issue) at the moment since it crashes on launch both launching out of creative cloud & seperate desktop shortcut. It launches, I get to see the start screen where you can choose a document & but before I get the chance to it just disappears.Laptop:Processor Intel(R) Core(TM) i7-10850H CPU @ 2.70GHz 2.71 GHzInstalled RAM 32,0 GB (31,8 GB usable)NVIDIA Quadro T1000System type 64-bit operating system, x64-based processor All drivers updated to latest version. OS:Edition Windows 10 EnterpriseVersion 22H2Installed on ‎6/‎01/‎2021OS build 19045.4291Experience Windows Feature Experience Pack 1000.19056.1000.0 If someone could help me out find the issue? I've tried rebooting laptop, removing & re-installing fresco, updating everything I can think of... Kind regards,Steven 

Hello all. I'm trying to put some motion on my drawings. Im used to working with After Effects. Is there no concept on an anchor  or origin point for a layer? I want to rotate a layer using motion but I dont want to rotate it around the center of the layer. I want to be able to rotate it from a point of my choosing. (the anchor or origin point) My example is an arm on a character. I want to rotate around the shoulder and not the elbow. Hope this makes sense.

can someone help find the water color brush it doesn't appear in my live brushes is it because of the model of my pc its Microsoft surface pro 11 edition

In a demo, Procreate drew a mirror image as one half of a motif was drawn.Can Fresco do that too?

For literally years the "open a copy in illustrator desktop" option in fresco has been broken. So to preserve vectors and layers the only workround has beeon to first open in illustrator ipad, then airdrop to desktop from there. Now, since update 6, Fresco no longer exports to illustrator ipad either!! So the entire app is useless. Adobe support don't seem to be able to help judging by the three frustrating hours I spent on chat yesterday. You CAN export as pdf and sort of extract the vectors by hollow arrow selecting the boxes in outline mode but it's awful and we shouldn't have to be doing this. Fix your software adobe!!!!!

Cızım esnasında uygulama kendılıgınden kapandı. Sonrasında uygulamaya gırıp cızımımı scmsya calıstıgımda psd dosyası degıl hatası alıyorum

I started using Fresco in December and immediately enjoyed the resources the program provides. It's a whole lot better than the previous app I used, so that's why this problem confuses me. As of today, I tried to upload an image onto a blank canvas to draw, as I always do, and it wouldn't work. The app lets me view my photo library and select a photo, but when I press it, it does not upload. I tried to delete the app and re-download it, but the problem was not fixed. I also tried to upload older images, as I thought it was because the image I originally tried to upload was new. Yet, it does not work. I changed permissions and tried again, but to no avail. It does the same thing when I try to upload an image onto a canvas I've already drawn on. Anyone know what I should do?

Recently the smudge tool on my free version of Fresco has stopped working. I can select it and change the brush and size and strength, but as far as I can tell, it doesn't do anything. It used to work for me, then not long ago Fresco started crashing any time i attempted to use it, and in the last few days it stopped making the program crash but now does not work at all. And yes I promise I am drawing on the correct layer.In case this is additional information is important, I only use pixel layers, never vector or live brushes. If anyone believes this is an issue on my end, I would love advice, but if this is a bug I hope it gets fixed soon.  TLDR; Smudge tool doesn't work I've tried everything 😞

The 5.5.5 version of Fresco has a lag, when I try to draw it always starts with a straight line. I have been using version 5.0.1 but it's resently uploaded automatically and now there's no "other versions" button on Fresco's options. Does anyone have a link to that older version?

So I have a Huion HS611 and its been months since i could use fresco properly, one day the pressure sensitivity just decided to stop working, and i've already reinstall the drivers, fresco and even windows, but nothing works. With every other app the sensitivity works fine it's just a fresco issue and it's been driving me nuts, can't seem to find a solution no matter what I try.Any help is appreciated! 

I really enjoy using the live oil paint brushes. I was using an old stylus with my iPad pro which was working okay but had a lag. So i just upgraded to to Apple Pencil, 2nd gen. Its all working fine but most of the live brushes don't seem as they use to be. The chunky oil paint looks so different.  Attached are some screenshots of the differences. the first image is how it's coming now, the brown color doesn't seem like oil paint live brush. The rest 2 are older ones which worked fine.Is this an issue with my pencil or something else. Plz suggest. 

Hello, I need assistance please, I have been working on several projects (Adobe Freso). I have imported a picture from my photo library to use the shape of these pictures, as an extra layer, to fill it in with my drawn design as part of my project. However, when I leave the project the section where I put the layer becomes black and I can not work anymore that area.  This is happening not just with several projects. Please could you help me out by explaining what could be happening? RegardsEver

I don't know why it would happen and it turns to not having a base

Hi guys, I lost a very important fresco drawing of my young dauther and tried to solve it within this community by following the sync issues and accessing the "old" cloud documents (https://www.adobe.com/files/cloud-documents)... Nothing helps. The drawing was made on an Apple iPad Pro.Can somebody please help? Cheers Tom Please note, I alread tried this:https://community.adobe.com/t5/fresco-discussions/syncing-files-from-adobe-sketch-to-adobe-fresco-storage-problem/td-p/12598096https://community.adobe.com/t5/fresco-discussions/fresco-files-going-missing/td-p/11795706 

I am trying to upload a file to fresco, and I have had this problem if the file contains any style at all, but this file has no styling or opacity or any changes. I tried even flattening my fonts which has never been a problem before. I even ripped out all the folders. I have copied and pasted everything into new files. Nothing is working. I saw the fix to check the frames, but it is only this. Thank you for the help! 

Hi,I am using Adobe Fresco v6.1.0, I can't seem to find the setting to enable automatic smudging with a finger gesture. Is this feature available? If not, I suggest considering its implementation in future updates, as it would enhance usability by allowing me to smudge automatically without having to switch tools.