Questions

How do I get rid of the annoying pop-up which appears when I click on the measurement tool in Illustrator?  AND I can't get back to the eye-dropper tool!

I'm running a Mac Mini with an M2 chip on Sonoma 14.6.1. Within the past few weeks, my Mac has stopped sleeping on it's own. I can make it sleep manually, but it wakes back up on it's own. If I simply walk away from my desk without doing anything, it never sleeps.
 
I saw previous threads about turning off all automatic syncing, updates, not allowing CC to start on start-up and have done all of that. In Illustrator, I don't save to the cloud and have the option to do so automatically unchecked.
 
When I look at the Activity Monitor, it shows Illustrator as the only App name with "Preventing Sleep" marked Yes. Opening the toggle for this item shows it's the CEPHtmlEngine item. Does anyone have any new ideas for fixing this? Being that this has been an open issues in other threads for over 2 years, I'm not getting my hopes up. If I can't get this figured out it's honestly going to be the final straw of moving to Affinity. I'm tired of paying this much money for software th

What has happened to my 'recent files' page? It's gone from showing the artwork, to either the AI logo, or just blank! 

kaydettiğim ai uzantılı dosyayı başka bilgisayarda açamıyorum 

Where can I find this Extension for Adobe Illustrator?  

I'm trying to export an A4 artboard to an A4 PDF in illustrator. I'm not using a large artboard - I used the A4 preset like I always do. I've been using illustrator for years and never had this problem before.  I have checked the artboard size is correct and I've checked all the settings I can think of. When I export the PDF (either by 'Save As',  'Save As Copy' or 'Export for screens') it ends up being around 10% smaller than my document settings.  When I open the PDF again in illustrator it is the correct size. But when I view it in Adobe Acrobat or Preview it is around 10% smaller.  When I export it as a PNG it is the correct size.  I also tried to import the pdf to indesign and when I exported it there I got the same issue. I have a client waiting for the correct sized artwork and a bunch more work due this week so I really need to get this sorted ASAP. Can anyone help?

Adobe XD has the function to open illustrator files and select any element and export them into after effects (it even opens up After Effects if the program is not running).The way it is right now, designers work in illustrator and I have to have in parallel Illustrator, Adobe XD and After Effects running which is a lot of mental workload.Having this feature would instead reduce into 2 having to deal with 3 apps.

My colleague and I share reviews for illustrator projects but yesterday we started receiving the "Comments in this section do not map to any views in the content" error and we are not able to drop pins. We can comment but no pins and the comment doesn't show up on my end. We are both on an Enterprise plan.

Hi! I'm quite new to using 3d in Illustrator. I want to make a cube that I can animate in After effects, so I learned I have to prepare using the new 3d and materials panel, not the classic 3d panel. The problem is that the mapped symbols get distorted very easily, and I don't know how to control this.Every face of the cube has a word, and I need to be able to manipulate the cube, changing size, position.. until I get a nice looking storyboard and ideally the cube ready to use in AE.  I made some tests and I could get the cube to AE and use it there, but the problem is that I can't freely manipulate the cube (in this version, not actually a cube) without getting all the faces to look crazy. In the example I'm attaching, I tried to resize the cube, and I got all kinds of distortions, including spirals. So I tried to add all the symbols again, and they keep getting randomly distorted, like in this print. In this version, the symbols are words added to the symbols panel.Ill

How can we create an AI system that looks at Adobe Illustrator template files, understands their parts like layers, texts and images, and then groups these parts into sections like header, footer, and product area? The system should give back an organized result as a JSON file or a new Illustrator file with these groups. It should also work well with new templates without needing any manual updates or changes.

Just like shown in the image above, why is this turned off and what can I do to use it?

Buenos días:Escribo para comentar algo muy extraño que me ha pasado con illustrator.Llevo unos días trabajando en un archivo y cuando hice unos cambios ayer, lo guardé. Hoy al abrirlo, estaba completamente alterado: objetos fuera de la mesa de trabajo, textos fuera de su sitio, información de la mesa de trabajo 1 colocada en la mesa 2 o fuera...¿Le ha pasado a alguien más? Parece un error de software pero sólo ha sucedido con un archivo (de momento) y no está relacionado con actualizaciones porque la última es de hace 7 días y no me había pasado nunca. Muchas gracias.Un saludo,Beatriz,

I reset my Illustrator preferences recently and now I cannot see the guide line that appears when using the pencil tool to show what shape you are drawing. Is there an option I missed that can turn this on?

I'm developing an Illustrator script (JSX) to automate text placement on various artboards. My goal is to position text precisely based on its actual visual size (glyph bounds), not the text frame's bounding box, which includes inconsistent padding.My script is constantly misaligned because:TextFrame.position and geometricBounds always reference the outer bounding box of the text frame.If I change the text content (TextFrame.contents), the bounding box height changes, but the text is still misaligned relative to the bounding box's top edge.I've tried calculating the required scale factor using a temporary TextFrame.createOutline() object to find the glyph height, and that works for scaling the font size. However, I still can't find a reliable way to calculate the precise (x,y) coordinates for the final TextFrame.position (which is the bottom-left corner) so that the visible top of the text aligns with a specific coordinate.Is there a reliable way in Illustrator scripting to:Get the Y o

I'm furious right now! Illustrator just crashed after 10 hours of work!!!!!! It recovered the file, but only at the stage I was probably at after just 2 hour,  the rest is completely lost! I checked everything, and it saved approximately nothing!!!!  HOW IS THIS POSSIBLE WITH ADOBE !!!!!!NOW THE PROGRAM DOESNT WORK AT ALL! !!WHAT TO DO ?!

Hola gente de la comunidad de adobe, sucede que cuando exporto mi archivo de ilustrator me aparece con unas lineas que no están en el archivo y no se como solucionarlo, por favor ayuda.

I'm making some business cards for a company and I have certain elements that are the same for every card - logo, main phone, lic. #, website - but then i need to be able to change the name, email, title, and mobile #, and I am trying to understand a way to do this with symbols or templates or something. Anyways any and all help appreciated!

I recently started using Illustrator on a PC at work, and I've been running into an issue I haven't been able find solutions to anywhere. I can run Illustrator from a few minutes to an hour, but at a certain point the view window freezes and stops updating. The program itself still runs -- I can use all the buttons, make changes, and move around, but the view stays frozen. I've tried restarting my PC, uninstalling and reinstalling Illustrator, and even uninstalling Creative Cloud, but none of these seem to work. I'm running the latest version of Windows, and all my drivers are up-to-date as well. Other Adobe programs work fine, it's just Illustrator that seems to have this issue -- any ideas?

Illustrator kept crashing so I updated. After update I openeded a file. It said it could not read all info and would do it's best. When the file opened it was a flat image. I've uninstalled the new version and reinstalled the version I created it in and opened the file but it is still flat. It was saved as a pdf file. I made a new document with vectors, saved and opened and it did not flatten. However I'm afraid to try an open anything else. 

With the Real-Time Drawing and Editing preference checked my grouped objects do not drag correctly. Masked images remain static until the drag is finished then they return to their correct spot within the mask at the new location. This happens when one of the grouped elements in the object is on top of the masked image and set to multiply. This preference setting also creates issues when dragging a grouped asset to the Asset Export panel. It fails to add the asset to the panel and leaves some stray anchor points after dropping the object in a new location on the artboard. Sometimes it also rearranges the individual objects within the group as it fails to add it. Unchecking the Real-Time Drawing and Editing preference setting resolves these issues. 

Hi guys. I just made a logo with 2 diferent text and then i just "cut" the stroke from one using knockout group but one of them is pixelated. Does everybody have a solution to this?Thanks.

When dragging a graphic element to a new empty layer, there is no image preview in the layer square (row Size Medium Option in Layer Panel). When you add another element, a preview appears, but if you only have one element in a layer, you have to do extra steps to see the contents of the layer.

Hello Adobe Community,I can't set Illustrator 2025>Settings>Preferences>File Handling>File Save Options>"Automatically save recovery data every:">to e.g. 1 minute.I've set it to any value greater than "30 seconds", but it always goes back to "30 seconds".Does anyone have a solution for this?Best RegardsDušan Bekar

When I try to export to an .ai file to .psd or .png, i get these two messages (attached).  I have rebooted.  I have reset illustrator settings.  And i've done a clean up of my macbook pro 16 inch 2019, with a purchased software.  i've also posted my macbook info.  Any help would be appreciated.  

I have purchase Illustrator for 1 Year, but now getting error says "Request Access", I try login from Cloud Account there's no option for grant access, i try uninstall form cloud maybe some error i think, but when try installing again, the app still say "request acces" and i can't install illustrator, please help