Questions

Good Evening,I have a user with Adobe Illustrator 2024 that updated to the latest version on Thursday and his Illustrator is constantly crashing. It seems to get stuck at VectorizeUI.aip and just sits there. If you touch the program at all it will stop responding and windows will ask to end the process. When trying dianostics it will open, however within 2 seconds it will freeze and needs to be force exited.'We have tried:Uninstalling, ReinstallingReverting to previous versionTried the Adobe Cleaner utility and wiped IllustratorStarted in safe modeCopy the file locally as opposed to the networkupdated the graphic driversThis user's laptop is a mid range Dell Latittude 5540 laptop with the following specs:CPU: 13th Gen I7-1370PRAM: 32 Gigabytes of MemoryStorage: NVMeGPU: MX550 (Entry level thing)  After doing all of that it will CONSTANTLY crash, now this user was scheduled to get a new laptop with more "horse power" on Thursday, however due to this issue i bumped the tim

Good day!I've been stuck on creating this mesh and editing each points and curves and still end up with distorted text. Is there a better way on how I can do this? I'm creating a template so that I can just edit the text whenever. 

Me and my team are all experiencing this same issue. Happened to all of us after a recent update. Anyone else?

Hi, Everytime I click on a object, it doesn't get selected but sticks to the cursor instead.This is very ennoying when you expect it to only select the object, not moving it. Is there a solution for it? Thanks,Daniël

Hi there. Illustrator prevents Windows 11 from sleeping mode. Instead, the screen goes off and the pc's fans run like crazy. Looked everywhere to find the solution to this issue with no luck. Any ideas?Thank you!

split into grid fails to add guides, even though I specifically check the "add guides" checkbox

Hi, I am writing a UI that can have a user put in a row and column amount that is generated within the UI on the fly, then passing each new icon button into a function that assigns a task to it. The task is to then allow a dialog to open upon 'OnClick' that allows the user to select a required design to be assigned to that part of the grid. Once the design is chosen I want the icon button image to update to give a visual representation of that design i.e. a star, a hat, a bell etc.Does anyone know how to update an image within an icon button?I have tried all sorts with the likes of drawImage(), newImage() etc. but just no joy. Examples of some of the things I have tried below but can't seem to get it to work:iconbutton1.image = iconbutton1.newImage(File.decode(iconbutton1_imgStringNEW));iconbutton1.graphics.drawImage(iconbutton1.image = newImage(File.decode(iconbutton1_imgStringNEW)),0,0); Any help would be greatly appreciated. Thanks in advance.

Hi Guys,  I use Illustrator to make SVG vectors from JPEGs which I then use on a laser engraving machine to make jewellery. Since the 2025 update the image traces haven't been working. The best way I can describe it is that the image traces are no longer closed and the detail I need to engrave bleeds out. Before the 2025 update I followed exactly the same process and the image traces that were generated did not have this issue. I have attached a few images to better explain what I mean and if anyone has any ideas how I can replicate the older style image trace that was closed I would be greatly appreciative. Many thanks in advance

Have Illustrator 29.3.1. When I use the Measure Tool, a black dialogue box appears with the Message "Calculate area of selected shapes    Use the selection too to select the shapes first."  Nothing that I have tried will removed this box from my screen.  It blocks the toolbar unless you move the toolbar, and then if you try to use the Measure Tool again, it moves with it.

Bright red stars, error message:"Print Bleed extends graphic to bleed using generative Al and uses 1 credit per generation, unless you have a plan with unlimited access. You can turn it on or off in Preferences." I don't need AI to set a print bleed, can do that myself, and do not have "preferences" in illustrator. Do have settings. I did not ask AI to set my print bleed so don't feel I should be charged for it. Please advise where to find and shut this off so I'm not being charged. Thanks!

After the most recent update, the mobile and video artboard presets moved to the top of the list. I work with print mostly and switch from A4 to A3 in my artboards a lot and it was great to have them on top. Can I have this back? I'm attaching how it looks like now. The print presets are way at the bottom and I have to scroll past all of these that I'm never gonna use. At first, if let's say I create a new A4 document and then click on the preset, it's automatically scrolled down to the print ones. But if i then make a new undefined size artboard and click on the preset later, it's back to the top of the list which is filled with iPhones etc. 

Hi all,    I always use Adobe illustrator to convert customer-logo's to a DXF format, to use in lasercutting applications. This always worked wonderfull.   However, i just found that my Illustrator program won't let me give this option in the Save or Export settings.  (see images Attached)   Let me know what i'm doing wrong, i'm going mad 😛      Thanks in advance!     {Renamed by MOD}

I have an M4 Pro MacBook Pro with 48 GB of RAM, running macOS Ventura 15.5. I'm using the latest version of Illustrator 2025 (29.6.1). It takes around 20 seconds to move a single linked image, and the spinning wheel appears. In the end, the image does not even move. How is Illustrator even running this slowly? The file I am editing is an AI file that's 285 mb. I've added a video.

I recently updated my Illustrator 2025 to the newest version - v 27.9.3. I'm not sure what happened and can't seem to find anythign on this but my grouped objects no longer move together.  When I try to slide my grouped objects around the layout, the symbols in the group seem to move separately from the overall group which is very frustrating.  Is there something I'm overlooking that I can do to stop this from happening?  I have a screen recording of an example.

Software version 29.6.1 (64-bit)OS: WindowsVersion: 11.0Process Architecture: x86_64Built-In Memory: 32482 MB\As the title says, a recent software update has made changes to my preferences that have resulted in the loss of four hours of work.  Preferences>File Handling>Turn off Data Recovery for complex documents was turned on, and as a result, well... I'm sure you get what happened.   I didn't want to post because I get how difficult it can be to address issues in a complex software application and not disrupt performance or functionality, but I am beyond frustrated with how, after every update, there seems to be some minor change in function or features that have long been established.  Even though this specific issue has cost me hours of work, it's still what I would consider a minor issue, but as we all know, a singular minor issue is easy to overlook, but a string of them soon becomes a major issue that can't be overlooked. We have approached th

Hi everyone,I'm exploring a workflow where I want to:1. Convert an Adobe Illustrator design (saved as PDF) into a .jsonl format2. Modify the design automatically by editing the .jsonl file through a script3. Convert the updated .jsonl back into a PDF or Illustrator designIs this kind of round-trip automation possible with Illustrator, maybe through an extension or script?Also, do we have any method to automatically apply changes to Illustrator designs (e.g., position, size, colors) using an external script or data file?Any guidance, suggestions, or examples would be really helpful.Thank you!

My computer is Windows 10 and i use latest version of Illustrator CC now.There should be an label on upper left side of artboard that shows artboard's number/name,and X label on upper right side of artboard. But nothing shows in my Illustrator.I tried everything to solve this problem.I uninstalled and redownloaded Illustrator countless times, restarted computer, found AIPrefs file and removed it.But nothing worked. I did all of solutions exist in internet.What should I do?

I am working on an illustration that uses a lot of tapered strokes. I'm using the stroke width tool to make one end of a line wide and taper it to a point. It works great, up until the lines are more than about 2 inches long. Then they get pointed on both ends and wide in the middle, even though they have the same width profile applied. Has anyone else experienced this? Is there a solution, or a better way to achieve the same look?

Hi there — A week ago, a few of my Adobe products began lagging when attempting a click-and-drag with the direct selection cursor. I noticed it first in Illustrator, but then noticed it in InDesign as well. I primarily use Illustrator in my day-to-day, so I'm posting here. After a fair amount of Googling, I discovered many people with the same problem over the past few years, all who had different solutions presented to them (to varying amounts of success). I've tried all sorts of things to resolve this issue, but nothing has worked. So I'm hoping to get some additional insight here. I'll outline the steps I've taken below: The problem: Clicking on an object and trying to move it has a relatively huge delay on it. Trying to select multiple objects in quick succession also makes the cursor to "stick" causing some items to suddenly jump around. It happened suddenly and seemingly randomly one day after lunch. It's very frustrating when designing complex boards. Version

Using a company laptop, currently when I move any object/text/shape/etc on an artboard it lags and then becomes attached to my cursor without me holding down. Essentially, I am unable to click and drag anything. I checked, and all of my "snap" settings appear to be the same on this new work laptop and my personal laptop, but I am able to click and drag as normal. The version of illustrator installed is the same as well. How do I fix this? 

In 29.6.1, I faced a major major major issue.All those files where an object has double transparency effect - For example1) Apply MULTIPLY effect (Try applying on a gradient)2) Group the object with self (CMD + G)3) Apply SCREEN effect Result - Totally broken preview. Tried changing color settings but no luck. Eventually rolled back to 29.5.1 and it worked.  Anyone else facing similar issue? Any solution?Any suggestion please.  Cheers!!!SK

The same color under two different swatches is apparently considered two different fills. I guess I understand why but this is a huge issue for me when using select samefill, because I am importing DWGs that assign differently named AutoCAD fills to colors, which differ from drawing to drawing. is there anyway to mollify this?

Hello! I wanted to see if anyone knew how to create knockout text or the cutout text effect in Illustrator when using an image. I've attached the image and text I'm trying to cut-out with a black fill. I'm able to use the Minus Front command in Pathfinder when I'm using a shape, but when I try with an image, it never works.  I was able to kind-of acheive the goal when I used a mask in the Transparency panel (I unclicked clip and invert mask), and the text was cut-out. But when I went to add a drop-shadow to make it look better, the drop shadow only went arround the image, not into the cutout, as shown in the other attached image. I usually have a lot of trouble making Minus Front work; most of the time it's because the layers are arranged wrong. But, in this case, I have converted the text to outlines, created a compound path, made sure the text is at the front and the image is at the back but the Minus Front command still won't work. The drop shadow effect is

I need to redraw a number of celtic knot inspired designs such as the one I have atatched below. None of the designs align perfectly, you will notice that if you follow a particular angle in the design that it doesn't carry through correctly as in it's thicker on one side than it is on the other etc etc. What would be the best and easiest way of doing this? I tried with the new curvature pen but probably not doing it right. Any help would be greatly appreciated! Thanks

I've just had to upgrade my laptop and it now has Windows 11 (rather than 10) and i'm now having issues setting the paper type in Illustrator.  I follow all the usual steps of going to Print>Setup> More Settings>Paper Type The material I print often requires multiple copies, which need to be printed individually, then checked, before printing another - mainly due to the thickness of the card required and the manual feed mechanism of my printer. It all has to be done by hand one by one. Previously on Windows 10, when I set the paper type (thicker paper), this would remain until I closed the document I was printing. Now, every time I print, I have to go back through the whole process of Print>Setup>More Settings>Paper Type because it doesnt remember the setting for the document, even though i've not closed it, or done anything else.  It is incredibly frustrating and taking so much extra time! Any help would be thankfully received!&nbsp