Questions

It seems Adobe have changed the way Gaussian blurs are applied in later versions of Illustrators (feel free to correct me), not a problem until you have clients that only use older versions. We can get around this by using the blurred graphics as opacity masks rather than live  elements on the top level, but does anybody else have a better workaroudn for this as it's all becoming a bit of a faff. We've now also got clients using slightly newer versions of Illustrator that are also having the same problems. You don't even need change the graphic, something as simple as changing the swatch colour applied from an RGB preview to CMYK screws it.

I`ve tried to save some archives to pdf and when a click on another format to change from .ai to .pdf I receive a messege:The file save operation failed.The file save operation could not connect to the open and save panel service. And the it closes the saving windown. I tried a lot of things alredy, the basics, i dont want to reset my mac again, please help!

Hi, For a while when i open the illustrator it gives this blank screen. Deleting and reinstalling didn't work at all.

Please make the Prefix text box on the Export for Screens window wider.When working with strict naming conventions longer prefixes are often needed. This box is very narrow, and would benefit greatly from being wider.It is part of a fixed-width panel with nothing else on the same row, so the space to the right where it could be expanded is being used for nothing else.Please widen the box to the panel width as it would be a good quality of life improvement that would not impact any other functionality. Thanks.

A few years ago I created the attached image. I cannot figure out how I did it. I need to create an image using the same process but the layers in this one gives me one layer, about 100 paths in a group, and a black rectangle behind the image.  I am drawing a blank this morning on different terms to search for in this discussion community. Appreciate the help!

Hi,After installing the latest update, Adobe Illustrator crashes immediately on launch with the following error message:"An unknown error has occurred (18 020). Adobe Illustrator will now quit."I’ve already tried restarting my computer and reinstalling Illustrator, but the issue persists.Running on Windows [insert your version, e.g., 10 or 11].Has anyone else experienced this after the recent update? Any ideas on how to fix it?Thanks in advance for your help!

※メモ帳からコピー＆ペーストしたところ読みにくくなりましたので、書き直しました。毎々お世話になります。若干混乱があり、お問い合わせさせていただきます。素人です。→JpegやPngとEPS、PNGの違いは理解しています。未だCS6を使用しています。Adobeストックに投稿したところ、ラスター画像が含まれているとのことで門前払いとなりました。そもそも「ぼかし」を含んだ画像がベクトル画像ではないとの理解が私に無かったことが原因です。目的＞単に作成したオブジェクトをベクトル化したい。　→チャットGTPで調べましたが、追求するほどますます混乱しています。疑問点＞1．アピアランスを分割。　→そもそもこの理解で混乱しています。　→単純な「塗り」「線」も含まれるとすれば、ラスター画像との違いはどこで見分けるのか？　→作成したオブジェクトをクリックすると、ラスター画像がないのに「アピアランスを分割」が選択できる場合とグレーアウトされる違いは何か？2．透明部分を分割・統合　→1．と2．の関係を理解するのに混乱があります。　→そもそもベクトル化には効果がないのか？　→オブジェクトに「透明の分割・統合」を適用し、グループを解除し、分解して、不要なパーツ（複合パスなど解除の結果）を削除する操作はベクトル化するには誤った手順か？3．「ぼかし」はラスタライズ、「グラデーション」はベクトル。　→このあたりの境界？がいまだによく分かりません。以上の疑問がすでに素人だと思うのですが、もしわかるように教えていただければとてもありがたく存じます。

What happened to the knife tool in CC 2019?  It is not with the eraser and scissors tool in the tool bar.

Hi,I am using CS6 and I saved many Artworks. Suddenly when i check the file today I can not open the file. Some file says "the file is damaged and could not be repaired in illustrator" and some says "The file "Profile.ai" is in an unknown format and cannot be opened". I open these files in Illustrator. I tried with some software, Since I don't have the original version , SO I couldn't fix the problem. The files are very important, I worked for several days.PLEASE HELP SOMEONE....the file is damaged and could not be repaired in illustratorThe file "Profile.ai" is in an unknown format and cannot be openedPlease Help.

I have a recurring issue where after a day or so of working on a few open files, Illustrator will not respond to either the key command to create a new file, nor will it open a new file from the drop down menu. All other funtions operating as they should. The issue isn't related to any particuler file. After quitting & repopening all returns to normal... for a while.

 whenever i trying save my project this error accour i dont no why and what should i do 

In the application bar towards the right side, you are able to change sizing w x h. If you check it one way if you change the width or height, the constraints remain correct is: change the height of a circle, it changes the width as well. Or you can turn that off and only what you choose changes.   Well mine is not working. If have it set to mainstain the contraint, and I click on Height or Width, it does not stay. is: I have a circle that is 2.456" in dia., I have always been able to change that circle size and it stays round, not anymore, I could change it say 2" and it set to maintain...but it might come out as height or width 1.78" Now the kicker, if I change the setting so I am only changing height or width, and I change one or the other, the other will change as well. As far as I know I have not changed any of my prefernces,  HELP, What am I missing.. Thanks in advance, Gary

I'm working on a drawing and have a tree that I've made that I want to copy around and scale up, down, and rotate. I want to have it be like a parent object so that I can adjust the parent and then the rest change accordingly. I will have dozens of trees in the scene so having them all as separate groups isn't ideal. I have tried making the trees into a symbol, which gives me the parent behavior that I'm looking for, but causes problems when scaling. Even with "Scale Strokes & Effects" turned off for all the objects within the symbol, and for the symbol itself when I select it, the strokes still scale. This creates problems for me when I'm trying to unify linewieghts. I've some screenshots and an example file. All objects inside of the symbol I selected and made sure Scale Strokes & Effects was unchecked, which it was. I also went object by object to see if maybe it was a selection error. I have strokes and fills organized by layers where each object is affected by th

I'm working on a project and I have some buidlings casting shadows with trees also in those shadows. I have made my trees into a Symbol object so that I can easily edit one and adjust all the rest at one. However, in this situation, the shadows that are overlapping from the building and the tree are double darkening. I tried playing around with the blend modes but nothing seemed to even it out. I saw on this post to use the Shape Builder tool, however, It doesn't seem to work with symbols. If I can avoid it, I would prefer to not "Break Link to Symbol " and manually do it. It works fine, and gets me the results I'm looking for, but to keep the file as light as possible and simple to modify, it's not ideal. Another approach I saw was to just use solid colors with no opacity. This works for most areas except where there are many layers in front of and behind others. The example screenshot I have here has lines in front of and behind shadows, so if I wanted to break it up into l

Illustrator 29.4 (64-bit), The direct selection tool cannot grab a selection by anchor point after recent updates.  While working with a group of entities (three layer line segments, with identical node count and positioning), I used to be able to select/isolate a group using the Selection Tool (V), once the group was selected/isolated I could switch tools to the Direct Selection Tool (A), then grab a portion of the group and reposition that portion by dragging, using one of the nodes in that selection as a handle.  This was especially handy when repositioning and aligning the node handle with the grid when consistent spacing is required.   I noticed that when this issue happens, it hasn't been consistent; there is no indication that the cursor senses the location of the node I wish to select.  The following images show different cursor responses that have been observed.  The first image shows the icon that indicates node presence, the second image does not.&nb

Esta versión de illustrator es demasiado lenta para trabajar archivos simples. Cualquier ajuste o movimimento de vector tarda al menos 4 segundos en reaccionar, lo cual relentiza mi flujo de trabajo. Funciona como si fuera un archivo pesadísimo. Al regresar a una versión del 2024, funciona muy bien. Pero quiero tener mi aplicativo con las nuevas actualizaciones.  ¿Alguna solución? Este es mi modelo de iMac por si esta información sirve :  

This wasnt happening on the previous version. This only began the minute I updated. I've reset the prefernces and still nothing. I'm on the latest build for Windows 10 Pro, 21H1, OS build 19043.1348, Windows Feature Experience Pack 120.2212.3920.0 Dont even need to have opened a file. Open the app, close the app it freezes.   Only way to close it is Ending the Process through task manager.

unable to insstale illustrator

Illy 29.6.1 (64)Windows 11, up-to-date, 32 Gig RAM, Core i7 3.5, plenty of HD spaceI am working on a job that requires heavy use of guides. Illustrator is making guides dissapear every time the cursor touches them. I use CNTRL+: to bring them back then the when there is a cursor touch, it'as the same thing again. I am working over a holiday weekend to meet a deadline and am at a standsstill.Can someone help?Thanks to those who know more than me,Joe

I've been having this issue on and off for months now, but I can't seem to find any solutions or even anyone else who is having the same problem. My transform scale handles are still visible around the shape, but the rotate handles never appear no matter where I hold my mouse over the shape. I've tried toggling on and off the "Hide Bounding Box" option, but it doesn't help. It works fine for some documents, and doesn't work for others. The only workaround I've found is to right-click > Transform > Rotate, but then I have to know the degree I want to rotate it to, and often I just want to eyeball it! Thanks for your help!

Good morning, are the esko plug-ins compatible with the new illustrator version?I have been using the Illustrator CC 2015 with no issues, just need to confirm if the Esko plug-ins works in the new version before I update illustrator.Thanks

Hi, Suddenly, after the last update, my Illustrator started experiencing a color bug. (and my three colleagues also). I copy and paste an image from one document to another, and then it all gets messed up.original image (these are all screenshots)after paste: if i zoom in (looses color  and gets strange stripes)even more zoom:I'm in a MAC Studio (2025) with the latest version of Illustrator. Working as usual, in CMYK mode.any tip?Thanks!

I have very complex drawing with many shapes within shapes - it ultimately has to be a black and white single/compound path object, but when I make my final compound path, much of the illustration disappears because the paths are not correctly even odd even odd (some compounds have inner paths that are the same direction as the outer). Sorry - having trouble explaining, those familiar with this will know.There are well over 500 paths. Does anyone know a quick way of correcting all the path directions, so there are no nested paths in the same direction and all the counters show up? I can't show the illustration for confidentiality reasons.In the 90s I used vector illustration software called ArtWorks that ran on Acorn RISC PCs* - there was a "correct path direction" menu that would do this.(* as an aside, it's absolutely fascinating that I'm now using a Mac Mini (M4 Pro) with a processor that is a virtual direct line descendant of the processor in these 1990s machines!!)

I am using MacBook Pro 2024 macOS Sequoia 15.5 and iPad Pro (2019) iPadOS 18.5 and Adobe Illustrator 2025. Everything is currently up to date. When I connect my iPad to my MacBook via sidecar, everything works with Touch Bar showing, except the Apple Pencil tracks 1cm or so below where I place the tip of the pencil. When I disable Touch Bar, the pencil issue is resolved but then Illustrator disappears from my iPad screen. All I can see is the MacBook desktop and Finder/File/Edit/View etc bar along the top and the side bar on the side. When I click "show Touch Bar" the illustrator window appears again on my iPad screen. Has anyone had this issue and what is the solution? I'm thinking it may be a Mac issue and not Adobe since other app windows also disappear but figured I'd start here. I'm posting a little video where you can see how the iPad screen blanks out to the MacBook desktop when I select hide Touch Bar, and it reappears when I select show Touch Bar. 

Can anyone tell me how to remove a clipping mast that I didn't know I applied? TIA