Questions

Hi all, I'm trying to do something that I would think would be very simple, but I've walked a couple of videos now and have scoured the forum and have come up empty-handed. How can I change a sublayer to a layer and then have it in the correct order? Here's a screenshot: I'm trying to get layer 8. Marshland so that it will be under layer 7. Roads but not nested under 7. Roads. I would think that would be really easy to do, but I've spend half an hour so far, fruitlessly dragging it, using Ctrl and Shift and various combinations, but so far I can only do one of two things: a. Move 8. Marshland to the very top of the list, above 1. b. Make 8. Marshland a sublayer of 7. Roads. What am I missing? I hope I don't need to install a script or something like that for what seems like such a basic thing to do. Thanks in advance! -- Bill

Have I understood it correctly that you can not unstack tools in the Toolbar anymore (ver 29.5) (unless you build a new Toolbar from scratch). Who thought that was a good idea?

using illustrator 25.4.1, MAC big sur 11.6arrange -bring to front send to back- are not working for both the dropdown & shortcut command.clarify, i am able to select the option to bring to front or send to back, however the command is not functioning on the artboard w shapes and fonts.looking for any tips on how to resolve this issue. 

Guten Tag,   Ich versuche nun seit 2 Tagen mein Monats-abo zu kündigen, scheitere aber immer wieder an den angeblich unaktualisierten Zahlungsinformationen. Ich habe mehrfach alles aktualisiert und auch mehr als 24 Std abgewartet. Abgesehen davon, wurde auch jede Zahlung von meiner Bank bestätigt. Es existiert somit kein ausgebliebener Zahlungseingang. Meine Frage ist nun, wie soll ich weiter vorgehen um schnellstmöglich das Abo zu beenden?   Mit freundlichem Gruß    Arif

Hi Everyone....Please Help Me!I am regularly required to work with old pdf files for my company, which I have to open in Illustrator to amend and update (we don't have access to the original .ai files).Whenever I start to work on these files I have to spend ages just unconnecting the elements of the artwork, usually by right clicking and choosing "release clipping mask"Is there a way to just disconnect everything when you open up an old pdf document in Illustrator?Tá mo chroi bhríste (it has my heart broken - in Irish!)Kind Regards to allBryan

I need help in how to make the illustrator follow detailed description of what I'm wanting and being able to use the same original illustration and moving forward with it. 

Hi all,I regularly use Adobe Illustrator to create custom vector assets for presentations (mainly for google slides). I export the assets into WMF format, open them through google drawings and then copy from there and past them into slides. I do this with many different custom assets that I design for presentations. Right now, I’m working on a custom icon library. They are simple black-and-white icons. After exporting them from Illustrator as WMF, I’m seeing:Distorted shapes (particularly rounded edges and strokes)Jagged outlines and misaligned elementsLoss of that clean, crisp look I designed in IllustratorThis is very frustrating, I've tried so many different things, and it just keeps happening. I've tried:Flattening transparency (100% vector, text and strokes converted to outlines)Tried EMF files, this is an incompatible file typeAdding the SVG directly into Google Slides (doesn't support the file type)Has anyone ran into this? I've tried looking for answers, but I haven't

Hello, For several weeks now, I’ve been experiencing an issue downloading Adobe Illustrator on my Mac. Despite multiple attempts and following the instructions on your website, the download remains unsuccessful. I would like to specify that I’m trying to download version 29.1 (the latest), but it does not work. I’ve also tried downloading older versions of Illustrator without success. However, I have been able to download and install other Adobe applications without any problems. The first thing I tried was downloading the program to uninstall Adobe Creative Cloud. I uninstalled it, then reinstalled it, but this did not resolve the issue. To provide more details, I am running macOS Sonoma 14.4.1, my Mac is up to date, and the model is an Apple M1 Pro with 16GB of RAM and 512GB of storage. Could you please assist me in resolving this issue or help me successfully install Adobe Illustrator? Thank you in advance for your support.

It's been posted earlier, but I cannot get the CutStudio plugin to work with AI 2025 (it won't connet/recognize the Roland GS-24). I updated to the latest version of AI (v29) and CutStudio (v3.4.5), but it still doesn't work. I read somewhere the newer version should have fixed this issue, but it didn't. Interestingly enough, when I try it with my old iMac and AI 2023 (v27.7) with CutStudio 3.1.0.0, it works fine. So it's NOT the GS-24. Any ideas?

I have a document with a black background and white text, but when I print it it only gives black. how do I change this?

When I export a graphic from illustrator the color is changing.   I switch my color picker to web safe RGB and set the color to #311a92.   But when it exports and I use it in a webpage it is slightly lighter.  I sample the color using a browser color picker and it #362f8c.   I am using the #311a92 all through my CSS so I need to be able to to get illustrator to export that acutal color.   Here is what I have tried... - Using just a plain square.- legacy and regular export- setting "don't color manage my document" under assign profile- different jpg and png typesAll with the exact same result.  What am I doing wrong? 

Hi all, I've been having massive issues with my 2020 Illustrator this week where it's using up a huge amount of my RAM memory when I open any file. After trying all sort of 'solutions' found online, nothing seems to solve it. Mac is up to date in terms of software updates, Illustrator is on latest version and file I'm opening is less than 1.5GB in size. Yet, it continues to use approximately 6GB of RAM meaning it keeps on crashing and it can't carry out operations due to a lack of space. I've wasted HOURS trying to find solutions and I'd be very grateful to anyone who could help me. I've got a MacBook Pro Retina from late 2013, in case that makes a difference to the help I require. Thank you in advance.

Hi, maybe someone knows is it possible to do action reacording while creating number outlines, becouse I always get error

I have no idea what's going on here. This has never been a problem before. If I try to move a point with the grid on it's fine. If that point has curve lines assoicated with it, it will not move if the grid snap is on. Attached video, you can see it not work, then I turn grid snap off, it works, and then grid snap back on it no longer works.

I have a brush tile that I cannot get to space correctly when I make a pattern brush in Illustrator. I have an invisible rectangle behind it, like I always make for brush objects that need a specified spacing. But for some reason, it is not working for this tile. I have 2 different versions of the tile in the attached file. I have tried:to make the tiles w/out the clipping maskto eliminate all but the bare minimum of objects outside of the clipping areadifferent combinations of group/upgroupputting the tile into a different document in case there was a bug in the documenteliminating individual objects from the clipping area (it never worked, even with just one object extending outside the rectangle)I tried making a brush tile with JUST the two rectangles from the top and bottom of "brush tile 2". Even those 2 rectangle won't clip to the invisible rectangle.BUT any other brush tiles that I make work fine.Can anyone tell me what I've done wrong? Thank you!

I appreciate that Illustrator supports right-to-left, but I work mostly in English and I cannot find a way to have the text tool default to left-to-right. How can this be done. I don't want to have to reset paragraph and allignment every time I select the type tool Thanks

I'm trying to create a vertical wavy line repeat pattern. Would anyone be able to help me ensure that the top of the line matches up with the bottom so it repeats lengthways. thank you! diane

I am able to get into my files on Illustrator but then I cannot perform any tasks.  Every time I click an action I just get a beach ball and then it starts to show various previous details of my patterns outlines etc.  I have tried cleaning up my Max a computer engineer has checked it out and added more RAM but I still have the problem - a month now!!!!

It crashes frequently when adding colors to the swatches panel in the 2025 versions — it’s terrible. It happens to me all the time, even after updating the software. Thankfully, I can still work with earlier versions. Back when there weren’t so many updates, it didn’t crash as much.

The data of approximately 10MB is being automatically uploaded to sharedcloud-production-prod-ap-northeast-1-data-temp.s3.amazonaws.comIs it being uploaded due to Adobe Illustrator?I would like to know what data is being uploaded.

Hello Adobe Community, I hope you're all doing well. I am currently working on a Creative Extensibility Platform (CEP) project and facing a specific challenge related to the use of window.open in my extension. My CEP extension involves implementing Single Sign-On (SSO) authentication. The SSO flow requires opening an external authentication page, and I initially attempted to use window.open for this purpose. However, I discovered that window.open is not supported within the CEP environment due to security restrictions. I am now looking for an alternative approach to achieve the SSO authentication flow within the CEP extension. Here's a brief overview of my intended flow: 1. The user clicks a "Login" button within the CEP extension.2. This should trigger the SSO authentication process, which involves navigating to an external authentication page for login.3. Upon successful login, the user is redirected back to my extension with necessary authentication data (e.g., User_ID).4. I need to

I can't remember how to make a clipping mask in the layers panel. But this is the way to keep your layers in tack within the path that you create on a top layer .. 

Hi there. I am trying to open an .aix file that I exported from ArcGIS Pro. Last week I had no problems using the ArcGIS Maps for Adobe Creative Cloud extension, but now the extension doesn't even show up in Illustrator. My coworker is having the exact same problem. I have tried uninstalling and reinstalling the extension already. I am using Adobe Illustrator 2024. Can anyone please help??? 

Hi everyone!I'm designing custom kilts using Adobe Illustrator and need some advice. Specifically, I'm working on tartan patterns and looking for tips on:Creating Precise Tartan Patterns: Best way to align lines and use the Pattern Tool effectively?Simulating Fabric Texture: Any brushes or techniques to make vector tartans look like woven fabric?Choosing Colors: How do you approach selecting modern yet traditional color palettes for kilts?I’d appreciate any advice or resources! Thanks!

Hello lovely Adobe people,  I have an Illustrator Design for a commerical billboard which is 5800mm * 300mm I did it all in one go to ensure the design would be fluid.Now I want to split the design into multiple parts when exporting because:A. The file is very large (1.5gb) B. The printing shop says their machine won't handle something that big So I want to split it into 5 parts whithout losing the fluidity of the design or maybe there is a way to crop PDF (I Decided to expost as PDF since it seems like it's giving the highest quality when exported if there's a better way please let me know)