Questions

I am trying to setup the Connect plugin for Illustrator but for the life of me cannot get past the plug in issue warning that keeps popping up (image attached). I have uninstalled both apps and reinstalled with the latest versions, upated my computer and made sure everything is compatible.   I'm currently running macOS Sonoma 14.5, Illustrator 2024 v.28.5, and Connect V1.7.791. I've also attached pictures of the installation process of Connect which says its successfully installed? Any help would be greatly appreciated!   [moved from bugs to discussions in the correct community (Illustrator instead of Lightroom Classic) according to the community rules - Mod.]

I am trying to import a drawing that is at 1:500 scale. It is about 8" long on an 11x17" sheet: I can't figure out how to configure the DWG  import so that I get the same size on the default AI artboard. 1/500 or .002 gives me something that's 2" long on the artboard:  The DWG being imported is in Metric units, while the artboard is in SI.  

I was working on a logo, Illustrator crashed. After I reopened illustrator, there were recovered files. Illustrator then crashed again and I lost all my recovered files. Any help?

I recently installed Photoshop, Illustrator and InDesign on my Win 10 22H2 computer. Photoshop works fine, but Illustrator displays an error (see image) and InDesign won't even open. Can anybody help me to figure this problem out? Thanks in advance, 

I need to end this dragged text effect at the end of a die cut of a box in a product design proof. How do I stop the red at the end of the box die cut in the photo attached? Thanks!

The current default is a bit too narrow, causing any artwork which overlaps the board edges to cross over into the adjacent. I tried doing the arrange artboards with adjusted settings but it makes the artwork misalign. Is there a way to configure how it spaces them out by default? Say, to 40px Thanks

I use Artboard a lot, I have to recheck this every time I export. How can I make Illus remember this setting?

This morning my Illustrator won't snap to guides. I've never had this issue before and I have checked my settings, done a reset of the settings, tried to turn smart guides on/off without any luck. What else can I try?

1. I chose a font (Myriad Pro) to type in paragraph and changed to another font (Arial), after that i typed and it changed to previous font (Myriad Pro).2. When i released a clipping mask and pressed Undo to back clipping mask mode, but it appeared as non clipping mask although it was a clipping mask.What can I fix?

Hi all,  I am wondering when I export png and jpg from same Illustrator file, why do the colors look different? See screenshots. Using Illy CC version, document color mode RGB, color profie sRGB.  I don't have the best with color management knowledge, but I'm trying! Thanks for any advice & tips. 

I know how to grab colors from a web page or whatever on my computer to use as fill in Illustrator. However, for some reason, now Illustrator will ONLY grab colors from my task bar at the bottom of the screen. It won't grab from webpages, my desktop, pictures, etc.  When I'm trying to grab a color, I see the eyedropper, but the color never changes in the fill box in Illustrator. It always just stays white or black and will then turn my image white or black. If I go down to the task bar, it has no problem grabbing colors from the Firefox logo or the Illustrator logo. Any advice? Edited to add: I just noticed I can also grab colors from my File Explorer, but still not from any websites.

I need to export an art board that is 8x10ft (large cartography project) as a PNG that's at a resolution suitable enough for printing. I can't export anything past 72 ppi, but would prefer it to be at 300 if possible. Any suggestions would be appreciated!!

Hello! In Illustrator, I'd like to know how to keep the formatting of a text when I modify its content. This wasn't a problem before, but now whenever I edit text, whether it's in a text box or not, it automatically resets to the default font. It's really frustrating! Is there an option somewhere to check/uncheck? Thanks for the hints!

Hi, I created a business card for print. My business card includes an image with transparency. How can I ensure that it prints correctly? I was told there could be issues, but I am unsure how to optimize it.   

Hi, i'm having an issue where my default stroke alignment is align to inside, i've tried looking through the forums for help but everything leads to default stroke to centre. The issue is here is when i'm opening illustrator files in other programs, i'm getting double lines from the alignment to inside which is causing me major issues.I really just need my default alignment to centre. i've also tried to make new user accounts, but everything seems to be the same? Closing illustrator reverts back to default stroke align to inside...?Any ideas how to fix this?

Im looking for script that I can run, that will draw a cross-hair in the center of every circle in my file. this is for precise drilling locations where the holes are marked with a circle. thanks

Illustrator v29.2.1Windows 10 Pro 22h2When exporting from illustrator to a jpeg, the result is that the print is not in the same location on the jpeg as it was on the illustrator file. Been doing this the same way for years, and now it is not working correctly. Any help ASAP appreciated, because nothing I tried has helped.

Hi everyone,  Made a DWG file from Autocad with LOTs of polylines. But when I try to open it in Illustrator to edit the colours/line weights, it opens with lots of added straight lines that connect the ends of every single open loop lines. It also puts a zig zag line along every single curved line. Has this happened to anyone? is there a quick fix? or do I really have to select every single added line and delete them?  Thanks in advance! 

It would be great when the switcher for the stroke/fill would change (when an object is selected) to foreground when an object has a stroke and no fill and vice versa (contextivity) to fill. Mostly, when an object has a stroke color, I want to change this and not the fill color. That would ease the handling within a workflow significant when working for hours.

I've noticed a bug where when I create an object, I can't simply apply a stroke to it by selecting a colour from the swatch icon in the control dock. When I select the stroke colour icon and choose a colour it changes the fill colour instead, whereas previosuly a new stroke would be applied with the chosen colour. In the screenshots below I have a black fill on the rectangle object. I then try to apply a yellow stroke and in the following screenshot, you can see that it changes the fill instead.In the third screenshot, I have added a stroke by selecting the dropdown menu for the stroke weight then selected the stroke colour icon and chose my colour which should be blue but it changes the fill instead.

I want my Color Profile to remain sRGB IEC61966-2.1 but Illustrator keeps switching to Display making the colors way too bright. Usually it's when I go to a different program then back to illustrator it switches to Display and I have to go Edit/Assign Profile and choose sRGB IEC61966-2.1 again. Thanks for the help!

I know how to make a stacked one, but that's not what I want. I need every bar to start from the same baseline.

I have a client who specifically requires that I work with Adobe Illustrator version 2023 for their project. However, I cannot find a way to download this version through my Adobe account or the Creative Cloud application.Please provide guidance on how to access and install Illustrator 2023, as it is critical for meeting the client's requirements.Thank you.

For the life of me, I'm unable to find the Paragraph Rules Panel. I want to specify a Paragraph Style that adds a rule at the end of each paragraph, but that option isn't listed in the submenu.I've attached a screenshot of the submenu that shows what's SUPPOSED to be there (17 active options: Keep Options, Span Columns, Hyphenation, etc.) along with one showing what I see in MY Paragraph submenu (only 7 active options).Admittedly, I've been retired for a few years now, and always feel rusty whenever I open any of the Suite apps, but this seems like it ought to be a no brainer.Can anyone tell me what I'm missing?Thanks,Bob

I have been asked to design a highly illustrated packaging box. I was given a PDF template of the box, which I am illustrating on top of using Procreate. I find Procreate a simple way of creating images, however once I transfer both a PNG and a PDF file (which is set in 300dpi and appears to be "high quality") onto Adobe Illustrator, the file is pixelated. I have used "Image Trace" and altered the settings of the paths and corners to vectorise the image but the outcome of this distorts the original image (both in shape and colour). I was wondering whether there was an alternative for this? Also, I was wondering whether there is a chance that I could connect my Ipad (and Apple Pencil) to my Mac so that I can use this as a graphics tablet? It would be really useful if I could draw using a my Apple Pencil straight onto Adobe software but I'm unsure whether this is possible.  If this isn't possible, does anybody have any suggestions on software, devices or techniques wh