Questions

Hello,I have an extendscript that imports a file and resizes that import based on the value in /tmp/valeurTauxReduc.txt (for example 80)app.executeMenuCommand('preview');var docRef = activeDocument;var lireTauxReduc = new File ("/tmp/valeurTauxReduc.txt");lireTauxReduc.encoding = "UTF8"; lireTauxReduc.lineFeed = "unix"; lireTauxReduc.open("r"); var resultlireTauxReduc = lireTauxReduc.readln();numbReduc = parseInt(resultlireTauxReduc);redraw();var saveFileTempo = new File("path/to/file.pdf");fichierPdf.copy(saveFileTempo);docRef.placedItems[0].relink(saveFileTempo); // Importe le fichier// Incorporer l'image importéedocRef.placedItems[0].embed();// Mise à l'échelle du décor uniquementif (lireTauxReduc.exists == true){ docRef.groupItems[0].resize(numbReduc, numbReduc, true, false, false, false, 100, Transformation.CENTER);}redraw();It works flawlessly on my Mac (Sonoma 14.6.1) but for some reason doesn’t do the resize() on a more recent one (Tahoe 26.3.1).I’ve tried debuging it

Is anyone else encountering this with Illustrator 2020? What is weird is that this function was working just fine, and then one day when I started working, all of a sudden I cannot copy and paste text into the Save As dialog box. You may think that this is just a miniscule thing to be annoyed by; however, I work for a marketing firm and I create tons of ads for businesses on the daily. It is much faster for me to just copy and paste a business's name into that field and save it really quickly. Now, what I have to do, which is super, super annoying and just takes up more of my time, is that I save it as "Untitled" into the appropriate folder, then I have to close the document, go to the folder, and rename it to get it to paste the name that I want, then I have to open the document back up. This is ridiculous and I really hope that either someone has found a way to change this setting or that Adobe updates this bug ASAP.   {Renamed By MOD}

Hi all,This is a very frustrating bug - around 50% of the times copy & paste won't work. I select an object, press ctrl+C, and then pressing ctrl+V produces nothing as if the clipboard is empty.I cannot reproduce it as it seems random, sometimes it will copy & paste, sometimes it won't.This makes working with Illustrator extremely hard.Might be worth mentioning that copy-pasting from Illustrator into Photoshop resembles the same buggy behavior - it will randomly work or not.Please advise on how to resolve this.Cheers

AI fungerar inte nu ...

Hello, I am unable to access my Adobe Cloud files in my Illustrator. This is the system error that showed up when I tried to open my Cloud Files I have tried the following methods and this error still pops up:1. Uninstall and reinstalling the App2. Log out and log in Creative CloudNone of these works. Appreciate any help as majority of my files are in Cloud! 

9/10 times I'm trying to open illustrator (either going through an .ai file, or just opening the app itself), I'm faced with a blank grey screen. I’ve deleted & re-installed the app, made sure it’s all updated and nothing seems to be helping. It seems to have happened since there’s been a new pop-up every time regarding accessing data from other apps, unsure if it’s related?With it not happening every single time too (but the vast majority) I'm even more at a loss on what to do! Any advice would be greatly appreciated.

 MacOS Tahoe 26.3.1Macbook Pro M1, 16/1TBNew document, save = error «This file cannot be found».To keep my new work I have to open another existing file and copy and paste all my work over to that file.Totally heinous, Bill and Ted!

Hello Team, I have a lot of saved PNG files of my logo. Each one varies slightly in color and style. Yesterday, I noticed some of them mysteriously became distorted and no longer look like the original image that I saved. See the example screenshots attached. One of the screenshots indicates that certain files within the folder appear normal, whereas others have altered in appearance, seemingly without any intervention.  Let me share some background to when I noticed this problem (maybe it has nothing to do with the issue I am experiencing). I was working with a few of these images earlier yesterday for a separate artboard project. I copied and pasted a few PNG files onto my other artboard project, then boom, I noticed that about half of my PNG images in this folder seem to have changed on their own without me opening and modifying them!Can you tell me what happened here and how I can correct this problem? 

I have created an Illustrator file and placed a linked PNG. The Links panel shows that the PNG has a different color space than the document.My Illustrator Color Settings are set to "Preserve Embedded Profiles" for both RGB and CMYK. The Document Color Mode is CMYK. Overprint Preview and Proof Colors are turned off, and "Simulate Colored Paper" in the Document Setup is also disabled.If I close and reopen the document tab, the color of the linked item stays correct. However, after quitting Illustrator completely and reopening the file, the color of the linked image becomes brighter and a little washed out.This issue only happens when the file is saved as a Cloud Document (.aic). With local .ai files, everything works perfectly fine. Has anyone encountered this bug before?GPU/CPU Toggle does not change anything.MacOS 26.0.1 Illustrator 30.2.1

Hi Community,I used the spiral tool in combination with the control key.I did something wrong I guess!Now all I get when using the spiral tool, is a skimpy arc.I want to be able to reset this tool so it behaves like in the beginning.Some site advised to trash illustrator preferences, but doing that made me lose all my workspaces, I worked so hard to create.I wonder if there is any way or button to reset a specific tool tofactory settings without having to trash my preferences?

Hi,I cannot cancel my Adobe subscription because of a payment issue. The system asks me to fix payment before canceling, but I no longer want to continue the plan.Also, I cannot access the support chat.Please help me cancel my plan and waive any fees.Thank you.

Greetings,I am an intermediate level user of illustrator, and am trying to explore creating custom texture stamps and brushes since having become familiar with some I purchased online. I have followed a few tutorials on how use image trace to create the editable black and white vector images, so i think I’m part way there, but upon exporting to PNG or TIFF they become un-editable when placing in a new file. I’m only interested in being able to change the colour fill.I feel like I am missing an important step and was hoping for assistance. I will break things down so you have an idea of what I would like, and where I am at now:I would like to create  color editable bitmap file such as the one here i purchased from True Grit Texture Supply Co. The color can be change be simply one step click and color fill of your option. I see at the top it says Black & White Bitmap PPI 1198. I want to create something just like that. Color adjustable bitmap file purchased from True Grit Texture Sup

So I found this simple script:https://community.adobe.com/t5/illustrator-discussions/illustrator-cc-how-to-manually-resize-one-object-to-match-another/m-p/11057446#M173293//by Ray Craighead //Select 2 objects. Script will scale top object to match bottom object. function scaleTopObject( ){ var aDoc = app.activeDocument; var sel = aDoc.selection; var topObj = sel[0]; var botObj = sel[1]; topObj.width = botObj.width; topObj.height = botObj.height; } if (selection.length == 2) { scaleTopObject( ); } else alert ("Select 2 object. Top object will scale to match bottom object."); And that is great, but I'm wondering how to modify it, or if its even possible, to determine if the width or height of the bottom object is greater, then resize the top object using either the width or height, but scaled proportionately?Is this an over the top idea or possible using percentages?Thanks!

Image with Circle above itImage After making the Clipping MaskImage after I save & close the document and then Reopen said documentIt just has a Transparent circle above it now and the clipping mask does not save.

Hi everyone. I've been having a problem for a few versions of Illustrator. I didn't have this problem before.After linking a PSD file and selecting the option in the settings (FILE HANDLING > UPDATE LINKS - AUTOMATICALLY), Illustrator doesn't update the links; it only does this once every three times.I am sending a video recording in the attachment, where on the left is the Illustrator file and on the right the PSD file, after changing the location of the red square and saving it in Photoshop, Illustrator does not always update it.Does anyone have a solution? My computer is Mac Studio M4, system is Sequoia 15.5.  

I’ve run into an issue where file sizes are increasing dramatically between Illustrator 2025 to 2026. I recently updated my software but am running into the same issues. Is this still occurring for anyone else? My original link is below, but it no longer goes anywhere. Anyone know how to redirect this URL to continue the conversation?https://community.adobe.com/t5/illustrator-discussions/file-size-increase-moving-from-2025-to-2026/m-p/15634629*M459851 

Hi everyone, This happens every time after I’ve been working on a file for a while. When I switch to Outline Mode, the lines appear buggy and messy across the entire canvas. Restarting Illustrator resets it, but the issue always comes back after some time. For clarification, these files sometimes contain only simple geometric shapes and lines, with no custom downloaded brush strokes. Sometimes there is text, sometimes not. I’m viewing Outline Mode using GPU Preview. I’m currently using MacOS M3 Tahoe 26.3, but I’ve been experiencing this issue since Sequoia. I’ve tried resetting Illustrator preferences before, but the issue still returns after a while.  I’m not using any plugin.  Hope someone can help. Many thanks! During outline mode 

Hi everyone,I’m facing severe performance issues with both Adobe Illustrator and Adobe InDesign on a very powerful workstation laptop. After extensive troubleshooting, the situation hasn’t improved at all, so I’m hoping someone here might help me understand what’s going on.System specifications•     Laptop: ASUS ProArt P16•     CPU: AMD Ryzen 9 (high‑end mobile workstation class)•     GPU: NVIDIA RTX 5070 Laptop GPU•     RAM: 64 GB•     Storage: 2 × 2 TB NVMe SSD•     OS: Windows 11 (fully updated)The machine is extremely fast in every other application, including 3D, CAD, GIS, and other heavy creative software.SymptomsBoth Illustrator and InDesign show extreme lag, even with very simple vector files. The issues include:•     Delayed UI response when zooming, panning, selecting, or moving objects•     Stuttering and slow redraws•     Lag even on empty or nearly empty documents•     Occasional multi‑second freezes•     Illustrator frequently shows this error:Resource usage (very abnorma

I’ve tried every solution on the illustrator forum, nothing’s working. Please fix it this is slowing me down so much! I’ve tried resetting preferencesChanging Keyboardsdeleting possible conflicting programs like Google Remote Desktop.  Please fix this, it’s a core function.

Hello, I have made drawings of power pylons that are a compound path of many paths.  I am cutting these with a laser so all the paths are stroked to create the image.  I would like to fill all the paths to “thicken” the lines with stroke or offset path.  However, when I select all and fill, illustrator fills the negative space not the positive made by the laser cuts.  (see attachments). I understand a series of paths created both what is perceivedas negative space and positive space but i would like to fill the reverse of what my attachment shows.  Help!

Hi :)I have created a logo for a client and all of a sudden when I download a PNG it dowloads with a white background. I have got RGB on, settings in PNG set to transparent and when checking transparency it shows me it is. I have even tried copying and pasting the logo into a document that I could download a transparent one before and it still downloads it with a white background. I have searched and tried everything, never had this issue before!Thanks 🙏 

I’ve been diving into the Adobe Illustrator Beta recently to test out the new Generative Turntable feature. If you haven't seen it yet, it basically allows you to take flat, 2D vector artwork and spin it like a 3D object to see different angles and top-down views.  This brings up a question I’ve been thinking about: Is AI making things too easy? When we can generate a 180-degree character turnaround with a slider instead of manually redrawing every limb and perspective, are you feeling empowered by the speed, or do you feel a bit of "creative guilt" over how much of the heavy work that Illustrator’s AI is doing?It’s definitely not perfect yet—for example, on my character turnaround, the "back view" still required a bit of manual correction to get the hair and outfit looking right. But even with those "wonky" beta glitches, the speed is undeniable. Please drop a comment with your experience! ~ Love to hear how your process or thoughts has shifted—No right or wrong answers here—just your

So I found this scriptSelect all items/objects on specified layerand the code works great, but I’m wondering how I can make it so it only selects the visible items on that specific layer? So I guess I need it to “target” instead of select. Maybe I just answered my own question, just not sure on what the code for that would be instead of hasSelectedArtwork this is what currently happens if I use the script:But I would like it to select only visible items like this, if I click here: I need it to select this way so that I can create a clipping mask. Thanks all. 

 • Print selected artboards via scripting, possible?I would like to make a small script (.JSX) that print only selected artboards.Artboards are selected directly from the open document and/ or vi the “Artboards” palette. I asked “AI”, but apparently it’s impossible:My honest conclusion,after thorough research You are absolutely right that there is a visual connection between panel highlight and the document.But here is the precise technical distinction that matters:What IS exposed to JSX:doc.artboards.getActiveArtboardIndex() → the one currently active artboard (the one with the dashed blue border on the canvas, shown highlighted in the panel)What is NOT exposed to JSX:Multi-selection in the Artboards panel (Cmd+click to select rows 7 and 8 simultaneously, as in your screenshot) — this panel UI state has no corresponding DOM property. It is pure interface state, not reflected in the ExtendScript object model. Every expert source, the official JS reference, and the Illustrator Scripting

I am trying to Image Trace n PNG in  illustrator to apply cut lines but vectorized image has multiple paths. How can i fix this issue ?