Questions

Hi all, i was working last night and illustrator decided to crash, and i had not saved in quite awhile (im on mac tahoe 26.0 and illustrator 29.2.1). when i reopen, i get the recovery pop-up, but i have no idea how to access/find these files. Tutorials online say to find the .aid file in illustrator recover data in finder, and to just open that in illustrator, but that is not physcially possible. I tried copying the recovery file, and giving it an .ai file extension instead, but that wont open in illustrator either. any tips please? when i reopen the normal file (not recovered file) it just loads to my last save. I have not saved the file since adobe crashed and i lost my progress.

Same old, same old. I'm new to illustrator, but seem to be having the usual problems with clipping masks. I just want to crop one corner of an image so it is curved. It feels like this should not be so ridiculously hard, and I honestly don't understand why programmes only allow square crops of images. Anyway:- I have uploaded my image- I have drawn the shape I want for a clipping mask (rectangle with one corner curved)- I have positioned that shape over my image At that point, I was getting the error message 'can't create mask, more than one object must be selected'.I looked through this community and found that I had not made my mask shape a compound path.I corrected this. Now, I just get the error 'can't make clipping mask'. I just don't see what I am doing wrong- the image is below the shape, both are selected, the shape is a compound path.Please please can anyone help?  

Photoshop Print colour management with Icc profile after each print reverts to Printer Manages. How to retain with profile please.?

Is anyone else having this problem? The text to vector option is not listed in Properties, and I can't find it in the contextual menu either. Additionally, the object/pattern/generate pattern function is also missing.Laptop is MacBook Air M1, Adobe CC plan.I have tried uninstalling and reinstalling the software, but that didn’t help.I would appreciate any assistance!

I'm using the latest version of Illustrator (29.7.1 64 bit) with Windows 11 and the Text to Vector option is not appearing as an option under Window. I am based in Dublin, Ireland.

I have 500+ files with the same swatches and I need to edit the values of one specific swatch across all of them. The swatch is saved as the values (C=40 M=65 Y=70 K=0), no name. These are basically all Save As, so settings and such across files are pretty much the same, FWIW.I'm looking for a way to record an automation for this that I can then batch action across the whole folder.I've tried a few variations of creating a new swatch an then alt+dragging but the automation doesn't overwrite the values on the old swatch, so maybe I end up with two swatches, but the image doesn't change.Help!Gearing up to change these files manually but yikes.

Every now and then, the window icons (close, minimize, maximize) in the top left of my illustrator disappear all of a sudden:When I hide all palettes using the tab key, the buttons appear a bit further down:I still need to figure out the steps to reproduce this problem. It might have to do with me using an external ultra-wide monitor, but it could still be happening on the internal macbook screen only as well.Nonetheless, it's very annoying.

Has anyone else been experiencing that illustrator crashes when using style sheets? i had to install an older version to be able to work. Seems like Adobe knows about this but has not sent out a fix??

Ao exportar o arquivo hoje, reparei que a imagem sobreposta: MARCAÇÃO DE CORTE, está ficando como se tivesse com transparência, mas já verifiquei e não tem transparência, não tem filtro, não tem efeito e nem owerley ativado. Ontem exportei este mesmo arquivo e cor estava perfeita.Alguém mais está tendo ou teve este problema?Alguma dica de como resolver?

For some months we have been experiencing very slow load times for Illustrator and Photoshop. It takes upto 10 mins to launch each software which is very frustrating. Happens on both office macs. We update the software regularly. (I also run an older mac at home but this loads in seconds). Any suggestions woud be appreciated as we have tried all settings and nothing improves. We have fast internet so connection isn't an issue. 

Toda vez que eu instalo uma fonte nova, seja pelo creative cloud ou manualmente, o Illustrator não reconhece essa fonte e eu preciso fechar ele e abrir de novo. Acontece SEMPRE. Alguém já passou por isso e sabe como resolver? 

Im thinking of swapping from Autodesk Graphic to Illustrator for drawing floor plans as it allow me to export in CAD, the only problem is that i can seem to set a scale up, ie 1:20 for the page setup - Is this possible?Thanks

I'm on Illustrator 25.2.3. This tool is missing. I can't find it anywhere, even when I go to rebuild my toolbar and click advanced - there's no option for this tool. Seems to have disappeared completely.  (Yes, I already looked under the free transform tool.) This update is super buggy on Mac Big Sur 11.2.3. 

The option to share for review in Illustrator has an issue that I haven't been able to resolve.We work with a master file that serves as a customizable clothing template. For each client, we create a copy of this master file, design it, and generate a link to share with the specific client for that project. However, the master file is retaining the comments from the copies that have been generated, even though these files have been duplicated, modified, and have different names; the copies are also saved in different folders.here's the master file when we click the share option, it has the name of the previous copy we made, it also contains the users it was shared within adition to this, it is also showing the coments that were made in the copied file:this is the real file were the coments were made:  thank you in advance 

I have created a multiple paged illustrator file, nothing to complex, mostly text & images. However, when I save it and close the file, when opening the next day all my text and images have moved onto to different pages or off the artboards and I have to re-do the pages again. Any ideas?  

For some time now, when I open Illustrator, certain objects change colour.The peculiar thing is that this only happens with two specific colours that I use for a client, and the “conversion” is always from blue to yellow, never the other way around. Has anyone else experienced the same problem?

I've just Updated to V29.6.1 this morning and now my illustrator just gets stuck on the create artboard window followed by not responding. I'm running it on windows 10 pro 64 bit op system. I've tried restarting the programme and restarting my computer but without success. Not had this issue before. FYI I sadly can't run as admin as it's a work pc and i don't have access to admin log in.   <Title renamed by MOD>

As an example, I have a packaged layout file right now that has 3 linked images totaling 25mb. The .ai file is 4.4mb. Everything needed to print, share, edit this layout etc is 30 mb. But if the somewhat careless designers I work with check "PDF Compatability" when saving this .ai before sharing the package with me, that file will baloon to 140mb. This effect is much work on large layouts where .ai files can get well over 3 gb with the PDF check box.  The root cause is that the images are embedded and CONVERTED to .psd files by default which removes the jpg compression of the image file size. This is all happening un-seen in the software, no one actually describes this effect, but that's what's happening. There is no real reason for this. PDFs can handle jpg files. 

I have completed the Illustrator version of the Dimensions script. Get it at the link below. Like the InDesign version, the script makes dimension marks in Illustrator. It may be helpful to view the conversation about the InDesign version: https://community.adobe.com/t5/indesign/new-script-dimensions-indesign/td-p/12026461 In that conversation is a link to a video showing how it works, which mostly applies to the Illustrator version as well. There are a few differences. Soon I'll make a new video dedicated to the Illustrator version. To download, and how to use the script, visit http://www.marspremedia.com/software/illustrator/dimensions-illustrator How to use the script may be obvious, but I suggest users read the section "Further reading: differences from the InDesign version of the script." This explains important differences that were not obvious to my test users, until I explained what the script does. At least review this section of the page: http://www.marspr

bonjour, comment se former sur illustrator?

Bonjour,J'ai créé sur Illustrator une forme arrondie avec un fond transparent et un contour de couleur unie. Je souhaite vectoriser le contour, qu'il devienne une forme.J'ai mon objet sélectionné, je vais dans objet -> tracé -> vectoriser le contour, rien ne se passe.C'est à s'arracher les cheveux.Cette manip très simple, je l'ai fait des dizaines de fois sur d'autres formes. Et là ça ne veux pas. Si je fais un nouveau trait, ça fonctionne, mais pas sur mon objet. Et je ne veux pas recréer un trait approximatif, celui-ci est parfait, je veux juste vectoriser son contour... Avez-vous des idées de pourquoi ça bloque?Merci. 

I’ve just recently started having an issue with Illustrator’s linked type objects.  Often when I re-size linked type boxes, I don’t want the text inside to scale relative to the object, I just want the entire object and text to scale perfectly together.  I’ve long been accustomed to creating a solid rectangle above the area type boxes (or a border), which causes Illustrator to treat the selection of multiple objects as one and scale everything.  Suddenly, seemingly after the update to version 29.7.1, the linked text inside the box does not scale (using the Scale tool) or scales disproportionately (using the Selection tool). The Free Transform Tool currently appears to be the only way to scale these objects together while keeping the type size proportional to the objects being scaled. When and how has this behavior changed?   Am I missing something? Screen shot attached. Thanks in advance for your help!

Hi, I just got a new laptop, a Macbook Air M3 chip (before, I had a Macbook Pro intel i7).And I have a HDR screen, a BENQ PD2700U. Now, with my new laptop, I get much more vivid colors (too vivid) when using the HDR mode of my screen. What's even more strange, this only happens within Adobe programs. Most of all my other HDR interface in other programs and MacOS Finder looks like. Even in Adobe, some colors look correct (e.g., within the CC Library window). Here's what I mean:This is a problem with the new laptop. My screen with my old laptop plugged in, out of the box, no issues. I appreciate the help in finding out how to fine-tune color inside Adobe products. I'm happy to provide more input Ricardo

No idea why this is happening, but whenever I use the shape or pen tool the outlines arn't going to the edges properly. Any help would be great, I'm really stuck with this as not sure what to google!