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Anonymous

Answered

Help: Either the file does not exist, you do not have permission, or the file may be in use

Forum|Forum|13 years ago
April 9, 2012
15 replies
100728 views

I really need some serious help -- can't open my Indesign file. It says "Either the file does not exist, you do not have permission, or the file may be in use by another application." Been working all weekend to finish this project and I just don't know what to do now.

Here's the chronology of events:

1. I saved my document last night, but left the document open in Indesign and the computer on when I went to take a nap. When I Indesign crashed.

2. At reboot, when I tried to open the file (which is in an external drive), it prompted me with the recovery dialog box, with choices of recovering the data or document now, later or discarding the recovery. I chose none and just "x" the dialog box. I thought if I did that, it will open the file anyway. But no, it didn't.

3. I shut down that computer (I was working with CS4 in Windows 7 where this all happened. That Windows 7 is in Macbook with dual boot - OSX and bootcamp with Windows 7. )

4. I tried to open the file this time from my other Windows computer, but all it says is "Either the file does not exist, you do not have permission, or the file may be in use by another application."

I'm thinking the problem has got to do with my not dealing with the document recovery right after the software crashed. I'd like to know if there's any way for me to get that recovery or at least use/open the file that I have?

Please help and thanks in advance.

Performance

Correct answer vikass13250988

Copy file from source folder and paste on desktop, and open its work!

Show previous replies

Alves_claudia

Participant

I had the same problem, rename the file and copy to a different location. Should work!

boskoff

Participant

My solution was to remove all special characters from the name of the file (it was a Polish Word file I could not import to InDesign CC, and there were Polish characters in the file name).

Hope it works for some of you at least!

Marypop

Participating Frequently

Thank you boskoff That helped me

L

l_fekete

Participant

Hi guys!

I have some problem...

earlyer a worked with mac.
i have copied all files (eg. psd, jpg, tiff) whats i use for the print from mac to a win NTFS formatted harddisk.
if i open an old indesign doc for edit or create a NEW indesign document in some case a can not place pictures because i get this error message like in topic adress (Either the file does not exist, you do not have permission, or the file may be in use)

Perhaps in win-mac file rights the error?

Thanks for the help!

L

l_fekete

Participant

My solution for Win8-users:

In original harddisk was a EFI partition what can't seeing in win-explorer. And can't erase normally. Firts backup the files to an another disk. Then yuo need delete this EFI partition on harddisk (find the help: Delete an EFI partition in Windows 7 | HowTo)

Then must format the whool harddisk. Copy back the original files and it works ok!

sigi.mara

Participant

Hi, I had the same problem. My solution is renema file and open as a copy. Than you can save it.

Hope it helps you!

Daniel Flavin

Inspiring

Look in the folder where the file is saved. there will be an InDesign "Lock File", .indl, which tells other users the file is open by another station.

Delete the lock file.

A

Anonymous

Thanks Daniel, I did just that yesterday and it didn't help. Still couldn't open the file. I remember reading yesterday somewhere that you have to do the recovery as soon as you reopen the program and the file. Ignoring that step or accessing your file from another computer makes the recovery impossible. Has anyone experienced this?

I'm thinking this is what happened in my case, thus no amount of recovery effort will bring back the lost recovered data.

It's not easy. I gave up hope last night and decided to just recreate the magazine, the deadline of which is today. The InDesign Lock file has advanatges, but it also has its drawbacks. Perhaps it would serve designers well if Indesign will have an option to turn that feature off.