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BenjiR
Participant
February 2, 2026
Answered

Is there a way to migrate app preferences from my old inactive adobe account to my current account?

  • February 2, 2026
  • 2 replies
  • 56 views

I canceled my adobe subscription half a year ago, now i have re-subscribed, but this time it suited me better to create a new account with a new email. But what i didn’t think about is that i still really want my old preferences from illustrator, indesign and photoshop, like workspace setup and all the small setting i have changed in the program over the years.

 

I know there are ways export these settings when using the programs, but i cant open them with my old account anymore to create the export files. I still have access to the old adobe account, and i can see my old cloud files like brush libraries, but these i already have backed up elsewhere. I know these preferences are saved in the cloud in some way, just wonder if its possible to get to them somehow.

My question is therefore if it is possible to export these program specific user preferences from one adobe account to another?

Thanks for any kind of help, this is really a niché problem created by my own stupidity, and i realise i am probably just screwed.

    Correct answer Mike Witherell

    Hi Benji,

    If you are still on the same computer, and haven’t scoured the old install clean, the prefs might still be there. Did you try clicking on InDesign > File > User Settings > Import User Settings? You never know!

    If you want to try the same thing in Illustrator, you would click on Edit > My Settings…. where you have the choice of exporting or importing settings. Again, it might be able to see your old folder of prefs.

    Not sure about whether Photoshop has this, or not.

    2 replies

    Mike Witherell
    Community Expert
    Mike WitherellCommunity ExpertCorrect answer
    Community Expert
    February 2, 2026

    Hi Benji,

    If you are still on the same computer, and haven’t scoured the old install clean, the prefs might still be there. Did you try clicking on InDesign > File > User Settings > Import User Settings? You never know!

    If you want to try the same thing in Illustrator, you would click on Edit > My Settings…. where you have the choice of exporting or importing settings. Again, it might be able to see your old folder of prefs.

    Not sure about whether Photoshop has this, or not.

    Mike Witherell
    BenjiR
    BenjiRAuthor
    Participant
    February 2, 2026

    It worked, thanks! Didn´t figure out photoshop, but thats okay, indesign was most important and now im happy again, thanks!

     

    BobLevine
    Community Expert
    Community Expert
    February 2, 2026

    That has nothing to do with your CC account and everything to do with your locally installed software. And honestly, it’s not that big of a deal to recreate them. You’re certainly not screwed.