Skip to main content
J
jilllee
Inspiring
September 26, 2022
質問

Lightroom classic 11.5 shooting tethered with Canon 5D mark iv with windows

  • September 26, 2022
  • 返信数 1.
  • 166 ビュー

Lightroom classic 11.5 shooting tethered with Canon 5D mark iv latest software with windows.  

This works once, maybe twice, then lightroom just stops, I have to close the programme down.

Any help please.

 

このトピックへの返信は締め切られました。

返信数 1

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
September 26, 2022

Hi there, thanks for reaching out. I'll need more information to help you with this.

 

Where are you storing the original images from tether capture sessions? On the internal drive or an external drive?

Has this happened since a recent update of the Lightroom Classic, Windows, or the Camera OS?

 

This works once, maybe twice - Is this during the same launch? Or does it stop working after opening Lightroom once or twice? What other troubleshooting steps have you tried? 

 

Please try the steps in this article to ensure a stable connection with the camera: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html

 

Let me know how it goes from here,

Thanks!
Sameer K

J
jilllee作成者
Inspiring
September 27, 2022

Thank you so much for being there.  I deleted the preferences, it seemed to work again for about 3 shots, then 'Smart Shooter 4' came up wanting to join in but it was a trial version I forgot I had.  This I can't figure out how to uninstall.  I put some letters in front of the .exe file so the computer would not recognise it.  I purged the cache.  I closed down my computer entirely restarted again.  Turn of teather capture all looks good works for about 2 shots and it freezes.  This pattern keeps happening, the shuttting down, freezing, possibly a shot or two maybe not.

Any thoughts? and how to I uninstall Smart Shooter 4.

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices