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Participant
April 23, 2023
解決済み

Photo AI removed all other Topaz external editors from the menu

  • April 23, 2023
  • 返信数 1.
  • 649 ビュー

I tried to use Photo  AI from the Plug-in extras menu,  but it stated there is an upgrade, so I followed the link.... but it was a chargeable upgrade, so I cancelled out as I have l have paid for licences for my installed Gigapixel,Sharpen AI and DeNoise. However all these disappeared from the external Plug-in menu, only Photo AI, Canon ProPrint, and DXO are left.  LR manager add doesn't find the .lrplugin,  All TOPAZ .lrplugins have disappeared except Photo AI from the modules directory. Is this a known issue how do i update the external  plug-in menu as I am now having to load topaz on the individual files outside of LR Classic. I have shutdown and restarted I have disabled photo AI .. I try to add a plugin from the menu but it doesnt appear to do anything?

I am fully up-to-date on LR Classic 12.2.1....and use Win 11 also up to date

 

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解決に役立った回答 Rikk Flohr_Photography

"I am fully up-to-date on LR Classic 12.2.1" Lightroom Classic is currently 12.3.

This is a problem in Topaz software - likely nothing to do with Lightroom. I would recommend your contacting Topaz. 

返信数 1

Rikk Flohr_Photography
Community Manager
April 23, 2023

"I am fully up-to-date on LR Classic 12.2.1" Lightroom Classic is currently 12.3.

This is a problem in Topaz software - likely nothing to do with Lightroom. I would recommend your contacting Topaz. 

Rikk Flohr: Adobe Photography Org
doctorsbox作成者
Participant
April 23, 2023

Thanks yes, it is now sorted