Questions

I use an IPAD Pro 12.0 from 2023 and Lightrrom Mobile (1Gb cloud option).I transfer the files (DNG Raw) from the SD card directly from the LR app. Then, when I am back home, connected to the Wifi, the sync with the cloud starts. But it's so slow ! Almost 20 minutes for a 60Mb file ! IT's not related to the upmload speed from my internet provider, as it works so fast with wetransfer or other file transfer apps (onedrive...). I also use the PC laptop app, and the transfer is OK, not as slow as with the ipad app. But the problem is : I have 220 files in the sync queue form the ipad app, so I need to wait that these are fully transfered...I can't see a solution from what I found on this help community... Am I alone ?  

Hello,  I have 18,000 photos that I need to export in my lightroom library, they are all in the cloud I believe. It gets to about 2,000 pictures but then stops, with no reason and no pop-up. How can I export this many photos? Thank you!

As of two days ago the Lightroom app randomly started importing and exporting all my recent photos to DNG. I did not change this setting and I do not want this either as it crops iPhone photos down from 16:9 which I want on purpose for Instagram stories. How do I change or get rid of this bug?!?

I have a brand new Samsung Galaxy S23 Ultra, installed my LR app.The LR app is up to date as the cellphone.All syncedLocal Storage selected, with 404GB freeCache limit 25GBWhen I edit my photos and "Save copy to device" it does not save any, infact, there is no Lightroom Folder in my Gallery.I have done everything with no luck

Hi I am having trouble working out how to change the background of the BP logo on the pump to green. Tried masking tools but can't work it out thanks 

 I can't login to my old Adobe account which I was using till yesterday but after updating the Lightroom app I can't able to sign in because it is sending the verification code in my old number which is now not available, I also tried verification with email but after verifying with email it sends the code to old phone numberso please help me recover my I'd 

Help please! I cannot play videos on my Oscal Tablet. I don't have this issue on any other devices. What can I do to fix this? It just buffers...

How do I delete my own self created preset in Lightroom cloud? The info here says there should a "delete" option in the preset manager, but not on my version.  I'm using a Mac. I can delete them on the copy of LR on my Widows machine 

bonjours la communauté,  comment faire pour vider le cloud pour l'envoyer dans mes images windows ??????

Please reopen healing and masking  I doing not for the warkning  healing masking

How do I install Pixieset into Lightroom? All the instructions say to click on file then pluginmanager, but I don't have that option.

Hey Everyone,I'm editing product photos for a clothing brand and the lighting washed out one of the colors during an impromptu shoot. I used a masking tool and color pointer in Lightroom to enhance the pink in the design, but I'm getting a strange artifact when I boost the pink. Does anyone know why this might be happening or have an alternative solution to achieve the desired result?

I have a folder with four sub folders each having about seven more sub folders and each folder having about 7 albums as I split photographs from a trip into countries cities and acivities in Lightroom CC. I want to copy the folders to make a version of the photos not containing certain photographs and keep the original but doing this manually is about 5 hours or more work. Why is there not an easy way to copy folders in Lightroom CC? Is there something I'm missing?

Hii, is it possible that adobe get off the sky preset with all the portrait presets? Can't find them anywhere on mobile version 

I need help with my lightroom iphone app.I have loaded a new album and it states "editing disable because the photos could not be loaded"What is going wrong? I've tried the following:-deleting and re installing apps on both my phone and laptop. -uploaded new images to a new album = editing disable.-uploaded old images that have worked letting me edit from my phone before to a new album = now i cannot edit, states same error code.-uploaded new images to an old album = same thing editing disable. Please help if you can, i have session coming up and clients waiting on their g 

Hi. I updated to the version 9.2.2 (March 25, 2024) Lightroom Mobile and it Stopped working. My Device is Huawei P40 PRO. It happened the same with the 9.1.1 Realeased in Dec 2023 but It got fixed with the Update on Feb 24, 2024 (ver 9.2.0).   Device: Huawei P40 Pro, Not google services Country: Canada

I'm not sure if I switched to an alternate universe, but I can no longer find it! When I select photos to export, there is no option in the top right, only the bottom and it doesn't include original + setting.

Was it intentional to pull out the AI Blur refine focus depth from LR mobile rev 9.22?

How can I convert my xmp file to a dng file? I have lightroom, not lightroom classic, and use a chrome OS. So my lightroom version is the "web" version. I need to put my "xmp" presets into lightroom but I am not sure how with this setup

Hi,I am running LR CC 7.2There are lots of images synching as I have added a few hundred MB of images (my files are 61MB each).I ntice it is so busy doing the synch that it is not responding to creation of new albums or folder. I add them but they don't show up in the list of albums and folders.I have tried to "pause synch" but it just keeps going, I thought the issue was the synch taking resources and if I paused it I could creat the foolders and albums. The status in the synch panel is showing "Cloud Storage" calculating. There is 4T avaiable on my plan and myfiles would be around 2.5TB max.

When I try to sync a specific folder from my external drive under the "local" tab to the cloud by right clicking "copy photos to cloud" on the folder I get a "there are no images in folder available to sync to lightroom cloud, eventhough the folder has multiple folders insider with hundreds of images inside of each one os those. I am oly able to sync images individually but i lose my folder structure in the cloud. Any ideas?

Does my Creative Cloud subscription give me premium access to mobile Lightroom? I pay by direct debit per month and on my PC get access to all features, yet on my smart phone when I open the Lightroom app. it doesn't let me access premium features without a subscription. Have I accessed the mobile app wrongly?

Hello! I'm new to Lightroom and I'm trying to figure out how to turn on cellular data so I can save the pictures to my camera roll. I have tried everything but the option to turn it on is greyed out. Any tips?     {Title edited by Moderator}