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Participant
December 23, 2020
質問

Lightroom not showing photos on new phone

  • December 23, 2020
  • 返信数 1.
  • 712 ビュー

Hi friends! I just set up my new iPhone and had been using Lightroom mobile on my old iPhone. I had several presets that I bought from other sites and saved along w/ multiple that I made myself. When I sign into my account in Lightroom on this new phone, none of my pictures or presets are showing up. I had a LOT of work and edits in the app and am really wanting to get those back. Please help! 

このトピックへの返信は締め切られました。

返信数 1

Michael J. Hoffman
Community Expert
Community Expert
December 23, 2020

Hello Hanna,

 

Do you have a subscription, or premium Lightroom account, or are you using it as a free app? Syncing between devices only works with a subscription. Please clarify, and then we can continue to troubleshoot further if needed.

 

Hanna5FA5作成者
Participant
December 24, 2020

I unfortunately didn't have a paid account if that's what a subscription includes. Does that mean all my bought presets are lost on the mobile app? 

Rob_Cullen
Community Expert
Community Expert
December 27, 2020

The 'free' Lightroom App stores photos and presets within the App system of the iPhone.

TBMK To transfer photos and presets you would have needed to Backup the old phone to iTunes or iCloud, then Restore that data to the new phone.

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.4.1, Photoshop 27.8, ACR 18.4, Lightroom 9.4, Lr-iOS 10.4.0, Bridge 16.0.3 .