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Participant
May 27, 2020
Question

Mobile Presets gone after updating app, starting free premium trial, and merging apple and adobe.

  • May 27, 2020
  • 0 replies
  • 258 views

All of my user created presets and downloaded presets I had made in the free version are now gone. I started the free trial of premium which made me update the app, and then I linked my adobe account and apple account. Is there any way to get my presets back?

 

All of my previously edited photos are also totally wiped out. 

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