Questions

Hi there! I keep running into this issue when importing embroidery assets from Sampler into Painter, and I haven't been able to find a way around it. Imported embroidery assets create negative height information around the edges which makes the embroidered asset look carved into the underlying surface instead of sitting on top of it.  I've attached an image of the height channel of an embroidered asset imported into painter and applied with a warp projection which is the workflow outlined in this official adobe tutorial. The red shows negative displacement. I've also attached an image of my settings in Sampler and the result I see in sampler.  Any help getting around this would be much appreciated!   

Is there a preset somewhere / downloadable for Sampler that exports to Unity URP ?Not sure why it's just not included - now having to go through Designer and learn that just to create one which looks tedious to do.  

Could anyone help understand why my imported materials are not to scale on the mesh models? The metadata for the png materials and the auto-measure are showing that the scale should be correct, but on the shoe and tshirt mesh 3D previews, the scale is way too large. Would be great to drag and drop and see them at the correct scale without manually changing anything. Thanks!

How to Export Materials to the Unreal Engine with Substance 3D Sampler?

Hi All My first question and just begun using Sampler couple weeks ago.  I managed to created pretty good fabric material from Sampler.  I want to add Color Parameter to Export SBSAR files, I couldn't find any info on this process.  I am loading the SBSAR files into CLO and want the ability to recolor the material in CLO. Thanks for your help P

Hello there! I am creating a custom filter to make decals and I have been trying to add a material Input but it does not seem to work. I have followed every requirements in the documentation but the material slot still does not appear... Is there anything missing? These are the requirements I was talking about: Thank you for taking the time 🙂 

When using Image To Material (AI powered) I often find the surface displacement to be far too much. Adjusting the micro, medium, and large detail sliders most often yields unsatisfactory results in resolving the issue. What is the proper way to reduce the normal intensity/height displacement in Sampler when creating a new material?

Hello,  3d Sampler crashes when trying to open the application. I recieve a message referencing an "Error 205".I've tried reinstalling Sampler with firewall/virus protection disabled. It still crashes.I've  also tried deleting the Adobe 3D Sampler folder and re-executing. That did not work either. I'm attaching logs to this post. Thanks,Robert

I have a question.I want to create a smooth metal texture with the Substance 3D Sampler.What kind of pictures should I take with multiple angles?Thanks.

I don't know what to do here -- Took a break from using the app for 6-7 weeks as it was so frustrating, and I think my main file is still corrupt, which sucks as it was a TON of work to get that together.Anyway, the app doens't crash now... sort of.  Instead, I'm politely told by the system that I'm running out of memory, and I need to force quit something...which something is quite obvious 🙂So, idk if there's a memory leak, or what not. When this happens, I'm exporting samples into .png files. Nothing too crazy. Whether I do it one at a time, waiting for each to finish exporting, or queue a bunch up, this will happen after 5-15 are loaded.  Seems like memory is being used, but never releassed.

I was trying to follow this process to create a new environment light, wasn't possible, there is no option "Environment Light +" (I have the latest version on Windows 10).     Documentation is similar to the video:https://youtu.be/EwN_BlfgRHkHere is my Sampler screen grab:

Delight filter doesn't work very well in this case. Traditioanlly, it would be done in PS with sample brush. Can Sampler do this more effeciently? 

How may I cancel my free trial? I have been trying via my Adobe Profile and it doesn't show up. Thanks!

when i have a layer for exaple a cloth weave. how do i duplicate this layer with exact same settings?

sbsar files created or sample files show errors when trying to use them in c4d.  Also sbsar files downloaded from Adobe Substance Assets also give error and can't be used by C4d. 

Hello!First, to be clear, this is my very first time using Substance, so yes this will be some super noob level stuff. I've got a basic working knowledge of the UI and how it works, just failing spectacularly on my first try. I'm trying to make a material to model the painted cinder block wall in my living room:    I feel like I'm getting an *okay-ish* approx of the surface texture using Surface Relief and tweaking the Fine Subtle Clouds preset, but I'm open to suggestions on that as well. The bigest problem though is when I use the Brickwall filter, I just can't seem to find a way to make the grout look like it's painted the same as the brick. Obviously the texture of the grout is much finer than the brick, but I just can't get it to feel like the whole thing has been given the same coat of paint. Also - irl the grout has this scalloped look to it, and the Brickwall filter doesn't seem to have any way of mimicing this look. So maybe in this case the Brikwall filter just won't wor

Hi I want to create parameters for the textures I have created in sampler? Every texture that I open/use in Substance Painter that I have created in sampler the height is far too high (even though it looks fine in Sampler) I have noticed that any texture brought into Painter from Sampler there are no parameters. This is not helpful. My main question is : - is it possible to send materials made in Sampler to Painter with editable parameters? if so how is this done?  

I have a photo of a tile I'd like to repeat indefinitely inside a floor tile generator.  I seem to have no control over the postion of the image within a single tile.  I've played with material scale in relation to tiling amount all to no avail.  Any suggestions for pulling this off?

 It keeps going in circle.. I am unable to upload any picture. 

I have created a texture in Substance Sampler. When I share to Substance Painter it comes as is with no paremteres. Other materials in Sub Painter have many paremeters yet the ones I share from sampler do not. Is it possible to create parameters that export out with the texture in Sampler for fruther tweaking in Painter? 

Hi. Is it possible to sell the exported textures I generated with Substance Sampler software?

Hi,I don't know what where how for Multiangle To Material so I read documentation but it's missing images.Could you please update this documentation to include the missing images:https://substance3d.adobe.com/documentation/sadoc/multiangle-to-material-197427274.html

Good afternoon everyone, tell me, should the AO map show dark zones or should there be no shadows from the relief of the sheet and the background should be just white?

Wie kann ich eine Textur aus Substance Sampler als eine identische hochauflösende Datei exportieren? Zb. als Tif oder PSD Datei welche im Photoshop geöffnet werden kann?

Hi. A file was working fine, then Sampler crashed, and now it won't load. Backups of the file won't load either.I've tried it on a mac, and have even put it on my PC and tried there, and both will crash when the file is loaded.  It's big, but not nearly the biggest I have. Problem is, it has like...dozens of textures I've been working on, and it'll be a very  big pain in the bum if I have to recreate them (not to mention, I won't be able to recreate them as they are now).How can I go about fixing this file? ANy known ways?Very very scary to think that any file could just go corrupt 😞