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Participant
October 7, 2024
質問

All generative instruments are not active, buttons are grey

  • October 7, 2024
  • 返信数 1.
  • 106 ビュー

Hi, I'm using photoshop on Windows 11, recently I noticed that all generation instruments are unactive.

このトピックへの返信は締め切られました。

返信数 1

Sameer K
Community Manager
Community Manager
October 8, 2024

Hey, @alexc71994945. Welcome to the Photoshop Community. I reviewed the account you used to log in, and I found an active subscription. 

 

Please try launching Photoshop from the Creative Cloud desktop app and check if the issue exists.

You can try using Photoshop Web (https://adobe.ly/3WkhVFm) on an alternate device & internet network to rule out it is a network issue. 

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)