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MY PHOTOSHOP WON'T OPEN

Forum|Forum|12 years ago
April 14, 2013
52 Antworten
343919 Ansichten

My photoshop will not open at all. I am "renting" the creative suite, and every sonce the second month things have not ben going properly. I need my photoshop

Problem or error

Beste Antwort von jbm007

Can you try using the Creative Cloud cleaner and remove PS.

Reboot the machine and try reinstalling PS.

Use the CC Cleaner Tool for installation issues

Vorherige Antworten anzeigen

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doril89759076

Participant

I too am having problems, i just got AE After Effects, and its still on the loading screen on my mac along with the spinning rainbow ball of death...
It says its scanning the folder "ssh" and its still stopped on that... :/ its been doing that for a few hours and i check back and its still doing it...

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seed1025

Participant

I'm using Mac and I had the same issue as well.

Turns out I need to update my Creative Cloud. Went to this website and downloaded the CC again: https://creative.adobe.com/products/creative-cloud

After downloading, I logged in to my Adobe account and I can access Photoshop again.

Arjalti

Participant

I also have this issue, I am running Windows 10, have the latest updates and versions of Adobe CC and its apps, I have tried all of the solutions listed in the thread, and not one of them works. The apps were working up until I installed a Cintiq 13HD touch, however, even now after I uninstall the tablet, the apps do not open. There isn't even an error message. I have uninstalled everything and reinstalled it, including my OS, and only then did my adobe programs function again. I thought I would try reinstalling the tablet and now I am back at ground zero, nothing works. My computer is extremely powerful so I know this isn't a hardware issue for me.

Lora-Marie

Participant

Photoshop CC 2015 will not open a single file in Windows 10. I checked for compatability and Windows told me Photoshop is not compatible. I uninstalled and it opened two files in an unstable state and then reverted to not opening at all. I opened as Admin and same problem. I need Photoshop and ALL my Adobe products to work. Please advise when it will become compatible. It is clear there is a disconnect between Adobe and Windows. I should NOT have to go into a registry and start deleting files to get this to work. I am on the Creative Cloud so that support is there for these issues. Again, please update a fix.

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davido42652446

Participant

I updated my photoshop to photoshop cc 2015 and it fixed the problem

afronadian

Participant

Updating it caused the issue in the first place for me.

Lavina

www.lavinawagnerphotography.com

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stealthbiker

Participant

I am having the same problem with my Mac Tower - Photoshop CS6 - but I think I shut it down wrong because the mac was frozen and I had to reboot - now I'm stuck - any suggestions?

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dwireman

Participant

Try doing what I did and delete the ADM folder in the 'Required\Plug-ins folder. In windows it's located at C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\]Plug-ins

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stealthbiker

Participant

where is it in MAC?

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dwireman

Participant

I have found an option that worked perfectly for me. Go to the "C:\Program Files (86)\Adobe\Adobe Photoshop CS6\Required\Plugins" Copy and save the ADM folder in a safe location. Delete the folder from the plugins, in the path given, and restart Photoshop. I did this for the 64 bit version as well in the same location under C:\Program Files\........ This worked instantly for me, and have not had the problem reappear. Try it, if something happens then you can return the saved folder back to Photoshop.

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RoganT

Participant

Hi I am on Mac and Photoshop refuses to open for me as well - any help??

vanessat25580395

Participant

hi there i was just having the same issue and I'm sure yours is fixed now but for anyone else having this problem on a mac.. i right clicked the shortcut and removed it from dock.. went to CC and clicked open there and it opened.

Ramigrafx

Inspiring

I have been entering on another thread details of the same problem.

see here Photoshop will not restart

No one from Adobe appears to be interested. I was aware of the problem probably about 2 months ago before the latest Photoshop update. Up to then the pc had been very stable and this just occurred out of the blue. Since then I have done a clean installation of windows 10 on several occasions. On some installations the first programs installed after windows was fully updated was Photoshop and still the problem occurred, so it was not caused by any other installation. My pc is open to windows updates which are installed immediately so I have a feeling that is where the problem came from initially. Unfortunately because I have been testing with clean installations of windows 10 I am not able to roll back the updates.

Regarding the updates to Microsoft Visual C++ I have got all of the latest, but it has made no difference.

To help with living with the problem, which I will have to do, I have installed a short cut on my desktop to the task manager so that if I forget and close down Photoshop I can get restarted by just deleting the Photoshop task rather than go through the problem of rebooting.

I have another pc happily accepting Windows and Photoshop updates with all of the same programs installed, and that has not presented the problem!

Life is never simple.

Richard