Photoshop CC (2017) crashing when attempting to open JPG

I've had the same issue with JPG files for over a year - had to change them to PNG's in Paint then open them in PS. Very, very annoying.

I tried updating my Nvidia driver - no change.

Tried disabling the Intel card - PS wouldn't even open.

Finally tried disabling the Nvidia card and running just on the Intel one - success!! PS now opens JPG's instantly and I can also access the Camera Raw stuff, which immediately crashed PS before.

Isn't it about time Adobe addressed this issue? So very many people have the same problem and we shouldn't have to disable half the computer before the software will work properly.

I'm having the same issue.  Every time I try to adjust properties of Camera Raw through Photoshop, Photoshop crashes.

Could it be that all affected here have jpegs set to open through ACR? If so:

Go into Camera Raw Preferences (from Bridge or Photoshop) and uncheck "use graphics processor" there. Having this checked crashes ACR for a lot of people.

Add me to the list... brand new Intel i7 computer, fresh install, can't open JPG's..... if I go into the Windows Paint program, open the file, and rename it and then reload it in Photoshop it'll open.....

What gives??  Photoshop completely freezes.  I go to task manager and it'll let me kill it immediately, but upon restart it still does the same thing.  Hope they come out with a new patch to fix it.... 

I upgraded my Sony Vaio to Windows 10 and the problem disappeared. Photoshop and CameraRAW versions are exactly the same ones that crashed in Windows 7 but they don't crash in Windows 10. I hope this information is useful for anybody.

The website of Sony says my Vaio Laptop is not upgradable to Windows 8, 8.1 or 10 and the updated Radeon drivers from AMD didn't work in my Vaio, but I made the upgrade from Microsoft site and everything seems to be working fine now.

I am having similar issues. Photoshop CC 2017 will open any file format EXCEPT jpgs. Just happened a few days ago. I decided to update to CC 2018 hoping it would help... didn't help at all. Still can't open jpgs. I tried unchecking the graphics processor as suggested above and that DID NOT help either. Plan on calling adobe..... if I find an answer I will post here.

Updated to Photoshop CC 2018 and still having the same problem. What's more, with CC 2017, JPGs could be loaded by disabling the use of the Graphic Processor but in CC 2018 it crashes anyway.

Now instead of a regular crash I get an error handling window to send a report, but the result is the same: the program is closed and work not saved is lost.

It also crashes when I click the option "Camera RAW preferences" in File Handling section of preferences, so it seems the problem is not in Photoshop itself but in Camera RAW.

I tried to update the drivers but there are no new drivers for my laptop. I have a Windows 7 Sony Vaio VPCCB with a combination of AMD Radeon HD 6630M and Intel HD Graphics 6000. There is an update for the Radeon in the AMD site but it does not work with my computer and Sony will not update software beyond current Windows 7 drivers.

I ran into the same problem today.  I never tried to edit a jpg before now and it looks like I won't be able to.  All my crashes appear to be the same as everyone else on here.

Had the same problem a couple of weeks ago after an update of camera raw! I had a couple of phone calls with Adobe support, they even worked on my machine via remote desktop (tried uninstalling/installing various versions of Photoshop, worked in the registry, deleted a lot of stuff, searched for a solution), but nothing helped. I had do recover from a backup made before the update and Photoshop worked again. Yesterday made the mistake of letting Adobe do some updates (Camera Raw again), and bang, cannot open JPGs once again!

Exactly the same issue started happening to me since around a month ago. I can convert the JPG to BMP with an external program and load the BMP instead. Or I can copy the image to the Clipboard and paste it to a new document, but I can't load a JPG into Photoshop in any way.

I unchecked "Use Graphic Processor" and it can load the JPG without problem, but obviously this makes the program perform very slow.

I tried to update the drivers but there are no new drivers for my laptop. I have a Windows 7 Sony Vaio VPCCB with a combination of AMD Radeon HD 6630M and Intel HD Graphics 6000. There is an update for the Radeon in the AMD site but it does not work with my computer and Sony will not update software beyond current Windows 7 drivers.