Questions

Bonjour,Je ne peux pas installer (a partir du DVD) photoshop element 10 sur mon nouveau Mac systeme macos Monterey Version 12.2 . J'ai le message d'erreur suivant:"L'app « Install » doit être mise à jour.Le développeur de cette app doit la mettre à jourpour qu'elle fonctionne avec cette version demacOS. Contactez le développeur pour en savoirplus."Que faire svp ?

I just purchased and downloaded Ps Elements 2022. It will not install on my Mac because it requires an OS upgrade. I do not want to upgrade due to the fact I have a different app that will not work in the upgraded OS. How do return my purchase for a refund?

On windows 10 as admin from CD or from download Elements 22 fail to install all software up to date PLEASE ADVISE 

I have learned a method to take a small movie clip in 4k with my Panasonic FZ2500. I can then choose one of 60 pictures taken for a single jpeg. I know I can do this within my camera but is there a way to do it with Elements 2018 or is there an upgrade that might allow me to do it? Would be much easier to do on a computer screen than the lcd on my camera. Thanks for any tips.

Jag har APE 2022. Jag har använt ramar tidigare, men nu har det valet försvunnit från listan.Vad ska jag göra+

I am a long-time user of PSE. I have thousands of photos, all annotated. I would really hate to lose all this data. Previously I had PSE 2019, but it became unusable when I updated to MacOS Catalina. Before I updated, I did a full catalog backup to an external disk. My photos are on the Mac’s internal disk in a sub-folder, organized into a folder structure that makes sense to me. This structure had not changed from pre-Catalina installation. I restored these photo folders and files from other backups. I installed PSE 2020 just today & did a catalog restore from the external disk. I should mention that I am using a custom location for the catalog. The first time I tried the restore, I neglected to select “Restore original folder structure”. It restored the catalog data successfully, but flattened out the folder structure so now I had duplicate folders (with duplicate files) in the top level, as well as lower in the folder structure. For example, if I had photos i

I had a problem with reinstall the program Adobe Photoshop Elements. I have done it several times and when I opened Adobe Photoshop Elements Editor I received the following text “Your application install seems to be damaged, Please reinstall the application”.

Dear Sirs, we have problems validating our serial number of photoshop elements 2020. After having successfully installed that program and entered the serial number, we were not able to get it validated. We have already tried to delete the adobe-related host files by use of the recommended tool, which we have downloaded. The internet connection is life and we have access to the internet. Thank you very much for your assistance. Best regards.

I am playing with thte different tools trying to get to know them I am a first time user, and I am trying to smooth the skin in a picture, but I keep getting theis message,"face is to small for face smoothing" But the picture(face) is not small. ONce I was able to get the circl to show up ,but it didn't work anyway. what Am i missing?

Hi, when I'm trying to update Photoshop Elements, the circle loads forever. I have try to close my Firewall and to close other Adobe applications from Activity Monitor. I'm on a Mac OS Monterey (latest version). 

help downloading photoshop elements 1.0 (i have my original serial number) 

I'm still using an older system and discovered I cannot use P.Elements 2022. If I try to buy it there is a discount of 20% instead for the older P.Elements 2021 it's full priceWhy?What is going to happen if I buy the 2022 version and use the registration on the 2021?Is it going to work?

I have been using PE since 2017 with no problems. Suddenly I am asked to login to my Adobe account and then enter a valid serial number, which I did. A message appeared stating the serial number is Invalid. I chatted with an Adobe agent who said I had to go this route as my version is no longer supported by live chat/phone support. The agent did verify that the serial number is the one listed in my account on the Adobe website. The software was purchased from TechSoup (a non-profit software provider.) How to I solve this problem? Thank You.

I deactivated the topic in the organizer, but it keeps starting automatically. After some hours, it uses upto 16 GB Ram which causes several programs to crash.How can I deactivate this service? 

Sur la derniere version de photoshop elements et premiere la carte des lieux n'apparait plus ?Pourquoi ?Avant, sur les versions précédentes cela fonctionnement tres bien avec les coordonnées gps.Est je fait une erreur en achetant la derniere version de élements ???-----------------------------------------------On the latest version of photoshop elements and premiere, the map of places no longer appears?Why ?Before, on previous versions it works very well with gps coordinates.Am I making a mistake buying the latest version of elements???

Hi all,I use PSE 2019.If I open "Lichter und Schatten" the dialog window is not displayed within my main screen.I added a second monitor, where I could see it. Then I moved it via mouse into the main screen und closed it. I hoped it will appear in the main window again when repopening the function. But it diddn't. It appeared again out side the main screen. So it diddn't remember the last posiotion it was closed at.What can I do to get the dialog back on the main screen again?Kind regardsManfred

Hello, I own PS elements 7.0, recently I went to download it onto my new device, and when asked for the serial number, it said that it was invalid. However it was the code given to me under my adobe products tab. So my question is, is there anyway I can download it and activate it onto my new device or am I SOL? Thanks

I downloaded a PDF to Photoshop to print it asked me for gray scale or color options I can't remember what I chose but everything is printing in blue including non PDF color files. How do I get setting back to normal to print all colors????  

I want to try the haze removal as I have never used it before and don't have a clue on what I am doing.Anyway when I go to that option the whole list is printed in light gray print and not black.I  try to open this but nothing happens.What am I doing wrong?Hope I do not get confused with your answer as this stuff is hard to comprehend.Thanks to anyone who can help me.

After updating to Windows 11, I get error message for both Photoshop and Premier Elements 2019 that the operating system is no longer supported. Is this true? 

Nach Aufrüstung des PC (ausschließlich Einbau eines neuen Prozessors) verlangt die Software (Photoshop Elements 14) eine neue Aktivierung. Bei Eingabe der Seriennummer erhalte ich die Meldung „Die Seriennummer wird bereits von der maximal zulässigen Anzahl Computer verwendet. Sie müssen einen anderen Computer deaktivieren, um dieses Produkt zu verwenden.“ In meinem Account habe ich den dort gelisteten Computer deaktiviert mit der Meldung „Deaktivierung erfolgreich“ und der Anzeige "keine aktivierten Geräte vorhanden". Dennoch erhalte ich nach wie vor dieselbe Meldung. Nach einem Neustart erscheint wieder der bereits deaktivierte Computer als aktiviert. Dasselbe Spiel von vorne. Im Ergebnis keine Aktivierung möglich.

Ich kann die RAW Dateien meiner Sony A7 IV im Photoshop Elements 2021 nicht bearbeiten, obwohl ich die aktuellen Updates habe - bin etwas ratlos und enttäuscht. Von der Sony Alpha 6300 ging es problemlos..... 

Until today, I could easily use Adobe Photoshop Elements (APE) 2019 without any problems, on my desktop as well as on my laptop. I am using it almost daily, already for about two years.However, suddenly today, there is no way I can access any .RW2 file on my desktop anymore!? I can access any map and file, as long as there is no .RW2 file in this map. And I can also access and process any .RW2 file on my laptop (on which APE 2020 is installed).I tested copying a few files via WiFi from my desktop to my laptop. That worked. And I could easily open and process  them with APE (2020) on my laptop. So, the files are not damaged.This suggests (I think) that something suddenly changed within my APE 2019. But what could this be??? Does anyone have any suggestion about the cause of this and a possible solution? Any help woul dbe greatly appreciated!Erna 

Hi, I have used Photoshop Elements 12 successfully for many years. Now I cannot open it. It asks me to sign in for a free trial. I cannot do that. Please help 

Il est impossible de saisir le Numero de licence du produit Adobe Photo element sur un MAcbook Air sous OS Monterey. Les caracteres numériques sont innaccéccibles. J'ai essayé de modifier la methode de saisie (Canada ou USA) sans résultat. Impossible d'utiliser le logiciel