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Participant
August 22, 2018
Question

My Photoshop elements 15 which i purchased from pc world will not download

  • August 22, 2018
  • 1 reply
  • 174 views

i purchased it as a download on pc world and received an email to allow it to download. it shows 2 sections before it downloads and it did the first one and the second

one has been stuck on -The activation is under process. This section will be auto-refreshed when key is available. for over 24 hours. i have already contacted pc world and sent me to adobe for help as i have been trying to get it to work for hours

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    August 22, 2018

    Try a different browser.