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October 12, 2019
Question

Photoshop Elements 2019 error after upgrading to Catalina.

  • October 12, 2019
  • 3 replies
  • 209 views

I am getting the error: Your application install seems to be damaged, Please reinstall the application.

I have uninstalled using the adobe install app & reinstalled, but I'm still getting the error.

    This topic has been closed for replies.

    3 replies

    Medha_Sharma
    Adobe Employee
    Adobe Employee
    October 14, 2019

    Hello,

     

    The licensing component of Photoshop Elements 2019 isn't compatible with macOS Catalina. To use Photoshop Elements 2019, you can either install it on a system running macOS Mojave 10.14, or you can reach out to us at Grp-ElementsSupport@adobe.com and someone from the team would assist you with the installation process.

     

    Thanks,

    Medha

    John Waller
    Community Expert
    Community Expert
    October 13, 2019

    What Peru Bob said.

     

    You'll have to pay to upgrade to Elements 2020.

    Peru Bob
    Community Expert
    Community Expert
    October 12, 2019

    PSE 2019 is not compatible with Catalina.

    PSE 2020 is compatible with Catalina.