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myslides
myslides
Participant
January 2, 2017
Answered

Pictures On Photoshop 9 that are not on Windows Explorer

  • January 2, 2017
  • 1 reply
  • 271 views

I use Photoshop 9 because of its ability to search by image and have used it now for years.  However, recently pictures that I deleted using Windows Explorer or Bridge are still showing up in new catalogs in make. I have even gone into the AppData/Roaming/Adobe/Elements Organizer/Catalogs and made sure the catalog is deleted before creating a new one through PE9. Any other suggestions?

    This topic has been closed for replies.
    Correct answer arshla jindal

    Hi,

    Please answer the following queries regarding your issue:

    • Since you deleted the files from Windows explorer/Bridge, are you able to see them in older catalogs in PSE as missing files?

            Missing files look like this, with a question mark icon over them:

               

    • If these files still show up in newer catalogs, as you mentioned, select one such file. click on "Location" under information tab in right panel.

             

               If it opens up in the windows explorer then that means the files are still present  on your system which is why they are showing up.

    • In Organizer, open the desired catalog where you see this issue. Go to Find menu> All missing files.

            This will list all the files which don't exist on their location, either because they have been deleted or their location have been                  changed from outside of EO. You can select them and delete them.

    Note: As a precautionary step for future, you should delete the files from within EO by checking the following option:

    This would delete the files from hard disk as well as EO.

    Please get back with your responses and I would be glad to assist you further.

    Thanks,

    Arshla

    1 reply

    A
    Adobe Employee
    arshla jindalCorrect answer
    Adobe Employee
    January 4, 2017

    Hi,

    Please answer the following queries regarding your issue:

    • Since you deleted the files from Windows explorer/Bridge, are you able to see them in older catalogs in PSE as missing files?

            Missing files look like this, with a question mark icon over them:

               

    • If these files still show up in newer catalogs, as you mentioned, select one such file. click on "Location" under information tab in right panel.

             

               If it opens up in the windows explorer then that means the files are still present  on your system which is why they are showing up.

    • In Organizer, open the desired catalog where you see this issue. Go to Find menu> All missing files.

            This will list all the files which don't exist on their location, either because they have been deleted or their location have been                  changed from outside of EO. You can select them and delete them.

    Note: As a precautionary step for future, you should delete the files from within EO by checking the following option:

    This would delete the files from hard disk as well as EO.

    Please get back with your responses and I would be glad to assist you further.

    Thanks,

    Arshla

    myslides
    myslidesAuthor
    Participant
    January 5, 2017

    Oh how dumb of me. The folder I was seeing in PS9 was an un-updated backup folder. Files in my working folders are correct. Your suggestion to look under "location" revealed the problem. Thanks.

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