Questions

Hi  I don't understand why deleting audio from the clip on track 2 removes the gap below on the track 1. This is not what I want. I know how to workaround this but many times I'm not aware that gap on the track below is removed when I work with a few tracks.  I just want to remove audio as name of the fucntion says. Nothing more.  https://youtu.be/sIdfhZx-6Ec

I have Premier Elements 2020 which will load and run when Device Manager  has Intel HD Graphics 530  using and Apr 20 version 26.20.100.8141 installed. Premier Elements will not run with newer driver versions, it appears to hang.My laptop also has NVidia GeForce GTX 960M with the most current drivers installed.Yes, I can use the earlier Intel drivers but that may prevent to newest Windows 10 update from installing.Are there any workarounds for getting Premier Elements to run with the newer Inte; 530 drivers?

I have the latest version of premiere elements which is Premiere Elements 2020 and its not letting me paste the effects and ajustments of a caption/title that I made on another title in the video. What I noticed is that when I pasted the ajustments is only changed the font size of that caption and not the style, color, or anything else that I have set. Now I'm going to have to manually go through and change the color and style rather than just pasting on all the captions.  Edit: For some reason the screen recording file didn't record what I was clicking on. I hit copy on the captions with the effects, color, and style. Then I hit paste effects and ajustments on the other caption that did not have any style or color. It didn't do anything.

I have some long saved videos I want to cut into shorter clips but when I export them, even using "match source" under Advanced Settings, the Data Rate and the Frame Rate of the shorter video are totally different and the file size becomes massive. The input data and frame rates are 2000 kpbs and the output data and frame rates are 30000 kpbs. The 50% shorter version of a 1GB video becomes 5GB when exported using match source setting!What am I doing wrong? How can I make the edited clips reflect the original sequences in file size and frame rate?

Hello,I have Adobe Photoshop Elements 14 & Adobe Premiere Elements 14 for Windows.I would like to upgrade to the 2020 version and install them on my MacBook Pro.  Is that possible to do?Can anyone help? Thank you.BW

i have a video from my go pro hero 7 in mp4 format 60 fps 4k. When i upload video and play, the sound is ok, but in video are green stripes. If i open file in another player all is ok. I have two graphic cards Intel UHD 620 and NVIDIA MX130. Software is up to date. I have windows 10. Can you help me pls?

I read some of the threads on this, but could not figure out how to fix my problem. I have about 6 video segments that were on my timeline, at different places. Suddenly, I am getting what is saying something like "video offline" (im mult languages) on the central area where my videos are usually displayed. I figured they must have been lost, so I tried to just load them again. I first just deleted one video segment. Then, at the same location, I reloaded that same video segment which was still in my what I think is called a resorce folder. However, when I did this, I still was not able to see any video. Perhaps that is a clue to someone out there as to what is going on.Thanks for your assistance.LNovik

HII have looked at other posts and it is all crazy tech language. Here is what should be a simple question! (and it used to work, but now it seems quirky).I upload videos to render/process (not ususally long ones, but might be 5-8 minute videos to total neverm more than 20 min). It goes through it and when it is done it won't complete the process. I use premier elements 2018. I am not doing ANYTHING fancy-just want to stitch pieces together to save on my computer to be able to share and upload to youtube (real estate business). I haven't liked 2018 version-my prior version was simple and fine, but the problem has gotten worse recently and I can't even get a video completed.Is there any help-I am sure I am not describing problem well, but I am not techy. shouldn't it be upload, process and done?Thanks

I'm reinstalling Premier Elements 2018 to a new computer. I get the message that my activation code needs to be deactivated on another computer before it can be used again. There is no "deactivate" choice under the help menu on the other computer. I tried clicking on "Sign out..." (assuming that's the same as deactivate), and I get an error message that my copy of Premier Elements is corrupted and to reinstall. I can't reinstall because the other computer is running macOS Catalina and the installer for Premier Elements 2018 is 32-bit. How can I get it deactivated without reinstalling it?

Attempting to create new project video using 2.7k 60fps footage. What should I set project setting to in order to be able to edit this footage? Currently set to NTSC - AVCHD 1080p60, however, when I drop in my first clip the video plays in slow motion and the audio plays normal speed not lined up. I have tried the 60 5.1 channel and 1080i 30fps but neither seem to work. I have also tried "interpret footage" and setting it to 60fps but that doesn't seem to work either. Is Adobe premiere elements 2019 only compatable with footage taken in 1080p not any higher resolutions. Also, if i am ever able to edit and complete this video, what should i export it in? Thanks

When I creating a movie, I don't have a preview sound. I can't hear sound from added movies or music even the sound suggested by the program. Only after export, the music / voice is played normally. It is hard problem for me. What is the reason? Has anyone encountered such a problem?

My clip looks good (right side) when viewed in the monitor window or double clicked from media assets  but once it is on the timeline the colors go negative (left side).  How do I fix this? 

Does Premiere elements 15 Support a .cpi extension file? I have a recorded concert and I would like to put it together but each of the .mts files literally loses a second of sound before the end. Apparently, this may resolve importing other files into the assembly program, except .mts but I don't know how to do it.  

I have been trying to edit a clip in PE15 and all has been good, for the first minute, after a while of trying to find out what the problem is I Noticed that the problem I was facing was that whenever the video was conformed (progress bar in bottom right of screen) the audio would stop working. The audio clip still says that audio should be playing but I'm not hearing anything, I have checked to see if its my sound being off and simple things like that etc. but I cant seem to find a solution, anyone have any ideas?

Migrated Premiere Elements and files to new Macbook Pro 13 running Catalina. Set audio output to Macbook Pro Speakers. Set input to No input (or Macbook microphone). .prel file plays back fine on my old Macbook, but on the new one, no sound is heard. Master audio display show audio levels happening. Other programs will play audio fine. Any ideas? Thank you!

I have a video file that uses codec Prores 422 HQ (apch). Media import only brings in the audio, not the video. There is a published solution for Elements 2018, https://helpx.adobe.com/premiere-elements/kb/import-mov-prores-issues.html but it doesn't work for 2020. The "Find QT.EnableDirectProResDecode" parameter does not even exist in the "Open Debug Database.txt" file found in the analagous "%appdata%/Adobe/Premiere Elements/18.0" folder. I'm on Windows 10 and the video can be displayed and edited in Corel Video Studio, and displayed in VLC, Windows Media Player, and Quicktime 7, so there is presumably a codec available somewhere. There are $$$ alternatives aplenty, but I must use THIS product. Can anyone help? 

Bonjour à tous, Tout est dit dans l'objet.Merci de votre aide!

I have created a web DVD with premiere elements 10 of a video approx 36 mins long. I have sent this over the Internet using Google Drive .While the content of the file was received I cannot get the video to play.Each individual section of the video can be opened and played but using the "Play Video" command only text is displayed.Have i made a mistake in creating the web DVD or not using the correct procedure to play the video.Is elements 10 out of date for this purpose?Any help would be appreciated. 

Hi, This is my first post/inquiry on Photoshop elements Organizer:I wanted to create a slideshow of my parents' anniversary, how do i select pictures where both  of their faces are together in it. Thank you guysDee

Hello,I can't seem to figure out what the problem is when I am exporting a video. I'm attempting to export what seemed like a simple video but I can't seem to export it at all. I'll list my laptop specs and post a few pictures below. Any help would be appreciated. Thank you so much!Specs:CPU - Intel Core i7-7500U @ 2.70GHzRAM - 16GB SDRAMGPU - Integrated Intel HD Graphics 620OS - Windows 10

I have installed the hindi/devnagari fonts in my operating system. But when I try to add subtitles in hindi it's not properly rendered (it's showing in the hindi language but not rendered properly)..... I faced the same issue in photoshop as well but it was solved by selecting "Preferences>Type>Middle Eastern and South Asian".Is there any setting like that or any other solution for this issue? 

Hi, I'd like to use this motion graphics template with Premiere Elements instead of Pro. Is that possible?https://stock.adobe.com/templates/ultimate-news-virus-titles/359975946 Thanks,James

I have been having trouble posting Videos to YouTube - they will not complete posting via the "online" option in my Adobe Premiere Elements 2020 - have not had this problem in the past but sporatic in Adobe Premiere Elements 2020

I have a Uncle that wants Photoshop and Premeire Elemets 2020 bundle but he has no internet access at his house.  We would setup and install it on his laptop while online. The program must work offline for months at a time after that.  Is this possible?  How would we download all the music, transitions etc at once while online instead of when we use them and he is offline?

I have a weird problem. The program starts but when I press the play button nothing happensand the video material does not play.I use windows10, soundcard NVIDIA GeForce RTX 2060 SUPER