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J
Julia.Garcia
Participant
February 22, 2022
質問

error while editing

  • February 22, 2022
  • 返信数 4.
  • 1167 ビュー

When i'm editing my videos this error is occuring, i can't find any solution for this and i am not able to keep working! I was dragging the video on my timeline and then the error happenned and closed the program

 

PREMIER PRO HAS ENCOUNTERED AN ERROR

[/Users/dvaeng/releases/dva/shared/adobe/MediaCore/MediaLayer/VideoFilterHost/Src/AEVideoFilter.cpp-2429]

 

Does anyone know i can fix this?

    このトピックへの返信は締め切られました。

    返信数 4

    Christian.Z
    Community Expert
    Christian.ZCommunity Expert
    Community Expert
    March 30, 2022

    Is this happening with a specific video file that you dragging or a specific project? or does it happen at random?
    If it happens with a specific file, try re-encoding it using handbrake

    P
    PaulBrown2
    Participant
    March 4, 2022

    I just started having this error today.  No problems the last 3 days working on the same project. All I'm doing is dragging a timeline text box to be longer on the timeline.  It's crashed 6 times so far.  I have to reboot to even get my project to open again.  Then I save after EVERY SINGLE change, because it's completely random when it crashes next.  Sometimes it's 20 timeline moves... sometimes it's ONE.  

     

    OS 12.2.1 iMac Pro 2017 3GHz 10-core intel xeon W 64 GB DDR4 Radeon Pro Vega 64 16GB

    Premiere Pro 22.2.0 (Build 128)

     

     

      M
      Community Expert
      mark@headTrixCommunity Expert
      Community Expert
      March 5, 2022

      try clearing your preferences and plug-in cache - sometimes these files get corrupt and cause crashing issues. Its worth a try.

      Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears. To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting

       

      cheers,

      mark

      headTrix, Inc. | Adobe Certified Training & Consulting
      D
      dearthshouse
      Participating Frequently
      March 14, 2022

      Same issue. 

      I've uninstalled Premiere. Reset preferences and cache. deleted cache folders. reset vram.  Nothing works. 

      Client is losing patience!

      V
      vanessab61011313
      Participant
      February 26, 2022

      SAME ERROR HERE! I don't knpw how to fix it and I need a solution NOW!!!

      V
      vanessab61011313
      Participant
      February 26, 2022

      Im using a iMac (Retina 5K, 27-inch, 2019) 

      3.7 GHz 6-Core Intel Core i5

      64 GB 2667 MHz DDR4

      Radeon Pro 580X 8 GB

       

      Video was Recorded on a SONYα FX3 CINEMA LINE

       

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      February 22, 2022

      Hi there!

      Sorry about the error. Can you let us know your system details (OS, CPU, RAM, GPU)? What type of video are you editing? Can you let us know the device that is used to record footage?

       

      Let us know.

      Thanks,

      Kartika

      J
      Julia.Garcia作成者
      Participant
      February 22, 2022

      First of all, sorry if my english is bad, it's not my first langague..

       

      I'm using an iMac 2021 24 M1', macOS Big Sur, RAM 8gb, 512gb ssd, 8core CPU - 8core GPU

      It's actually a simple video for youtube, have done that for months and it never ocurred before. It was recorded on a Canon M200

       

      Thanks

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