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kokmanos
kokmanos
Inspiring
April 26, 2018
解決済み

List of serious bugs that need a fix ASAP

  • April 26, 2018
  • 返信数 6.
  • 1980 ビュー

WARNING: DO NOT UPDATE TO CC 2018.

Bellow is just a small list of bugs that makes Premiere *unstable* and unusable event for simple tasks. I wouldn't even label it a beta version. It's more like alpha to me.

Whoever decided that this version is ready for public should perhaps consider changing a job.

I really don't get it why Adobe is constantly trying to add new features to catch up with competitor NLEs instead of focusing on solving bugs & improve performance.

Here is the list:

I'm always testing with a clean version of Premiere with default layouts, settings, and cleaned cache.

1. Accidentally clicking on clip's edge on project panel cause's premiere to instantly crash. (Unresolved since CC 2015)

2. Changing workspace will randomly cause premiere to crash. (Almost every-time in CC 12.x)

3. Opening Lumetri Scopes while coloring will randomly cause premiere to crash.

4. No audio after opening a project or after working for a while (CC 12.x specific bug)

5. Apparently you cannot perform a search since the search box is disabled (CC 12.x specific bug)

6. Sometimes when you open a complex project premiere instantly crashes!!! (almost 10% chances on CC 12.x)

7. Audio Ducking if you are interested (you really shouldn't) is beta as hell. Sometimes it works, sometimes it crashes premiere.

8. Dynamics effect will cause a time shift by almost a second! (CC 12.x specific)

9. Timecode window and project layout (metadata, order, column widths) gets reset on every project or workspace change. (CC 2018 and CC 12.x)

10. Interface lacks of design and flexibility and begs for a complete remake. A bar on the top to switch workspaces will not make it look like resolve. (OK, not a bug really.)

Plus many many others that I forgot, that will either make you rollback or drive you crazy enough and consider switching to DaVinci Resolve or another NLE.

For the love of God please stop releasing crappy updates that introduce more bugs instead of fixing existing ones.

We prefer to spend less time debugging and more time being productive.

    このトピックへの返信は締め切られました。
    解決に役立った回答 Patrick J. Palmer

    Hi Wolfkain,

    sorry to hear you've been running into such a wide range of issues.

    All of the reports on User Voice that you're mentioning are currently under investigation, one of them (search box issue) has indeed been reproduced on at least one system configuration and we're looking into creating a fix for it. It's marked as "Under consideration", if you're a subscriber to the thread you'll be notified as soon as its status is changing. Same thing goes for all the other reports on the issues you mentioned here.

    If you wanna talk over the phone about some of the more general statements you made, I'd be happy to give you a call. Just send me a private message and let me know how to reach you.

    Thanks

    Patrick

    返信数 6

    Patrick J. Palmer
    Adobe Employee
    Patrick J. Palmer解決！
    Adobe Employee
    April 27, 2018

    Hi Wolfkain,

    sorry to hear you've been running into such a wide range of issues.

    All of the reports on User Voice that you're mentioning are currently under investigation, one of them (search box issue) has indeed been reproduced on at least one system configuration and we're looking into creating a fix for it. It's marked as "Under consideration", if you're a subscriber to the thread you'll be notified as soon as its status is changing. Same thing goes for all the other reports on the issues you mentioned here.

    If you wanna talk over the phone about some of the more general statements you made, I'd be happy to give you a call. Just send me a private message and let me know how to reach you.

    Thanks

    Patrick

      LokiTM
      LokiTM
      Participating Frequently
      April 27, 2018

      I am seeing the 1 second delay in audio after applying dynamic effects. Interestingly the visual representation of the sound is in the right place, but it actually plays later. This makes audio sync very difficult. I also worry that it will revert once I export.

      Running 12.1.1 (build 10) on a Mac with MacOS 10.13.4

      L
      loyal_creator5C17
      Inspiring
      April 26, 2018

      I'm with you and can vouch for a number of those. That annoying number 5 drives me mad - comes and goes - for no particular reason 'I shall not let you search your bins unless you reboot'. I'm like a software user from 1996 in that I spend all my time nervously manually saving after every edit and rebooting as soon as things get weird. And yes, I spend much of my un-billable freelance time sending official bug reports to Adobe but sometimes you just gotta share this madness on a forum. *sigh*

      A
      aLayFliP
      Participant
      April 26, 2018

      I'm having some of these occur as well. The most frustrating is Premiere crashing when switching between work spaces - causing a huge slow-down in work flow.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      April 26, 2018

      Please tell Adobe directly here:

      Premiere Pro: Hot (578 ideas) – Adobe video & audio apps

      and here:

      Feature Request/Bug Report Form

      kokmanos
      kokmanos作成者
      Inspiring
      April 27, 2018

      Each one of them plus more have already been submitted to Adobe's wishform and Uservoice by me and other members.

      E
      excited_Genie16B8
      Legend
      April 26, 2018

      I can't reproduce 1 - 6 on either or my Windows 10 Pro (1709) machines.

      I haven't tested 7 - 9.

      R Neil Haugen
      R Neil Haugen
      Legend
      April 26, 2018

      I can't repro any of them.

      For some users, there are issues. For many, not. So for one person to make the wild assumption that every computer out there will have every issue they've found is a bit to the grand side.

      Which isn't to say, if one is having major issues, one doesn't get ticked. Of course! Been there myself. But this version is running sweet for me. And total forum posts didn't spike near as much as a few recent releases, so I'd say that's not an unusual experience.

      Neil

      Everyone's mileage always varies ...
      megacinn
      megacinn
      Inspiring
      April 26, 2018

      well, lets see it objective.

      I myself haven't had these issues as well, BUT , I haven't even come so far to to check these issues , because the update was so horrible buggy that I was'nt even able to complete the most simple workflows (no ME working, no hrdwaresupport, many codecs not readable anymore, offline videos..a.s.o.

      After a horrible weekend , I had to switch back to the really stable 12.0.1 , to finish my project, avoiding loosing my contract and customer.

      As I noticed , there where so many people around here who had exactly the same issues like me, and all of them had no chance else downgrading.

      Talking now of them a s usual minority , and stating that this is as usual , and on top of it ...a adobe representative telling me in person that this is the best update ever......is a bit ...let's say..snobbish.

      Yes, as an adobe employee I have to minimize the disaster, but is it wise to ignore the facts and telling the customer that its their fault...and the most common statement in my 30year carreer in this business....

      "never heard of that problem before...you are the first to complain about it"........ !?!?

      Wouldn't it increase the customers trust in this product, if adobe honestly admits, that there are some bugs (problems occure everywhere) and that they are aware of it and willing to fix it in a dedicated timeframe !?

      THAT would be a trustfully and cooperative statement...everyone would calm down and considering maybe to upgrade to a future release.

      THIS current behaviour gives us only 2 choices:

      1.     If this is the best and smoothest update and only a negligible bunch of customers (as always) complaining.....then I really do not want to know how a worse update behaves...and I never will have it on my productive system / and paying for it.

      2.     If it is , and stays as it is, I (as many others) can only stay on the older very good working version 12.0.1 and planing our migration to another software (either back to the MediaComposer (easiest way) , or for a more advanced one like resolve (the most interesting option) , because one thing every adobe representative should always keep in mind :

      Most of us hate the pricy subscription .... and if we get DOWNGRADES for 700 bucks/year ...we are not willing to pay for it at the end of or subscription anymore.

      Whatever happens..I for myself will defenitely not upgrade anymore until I have significant proove and other customers experiences that I can work with it again as before (and better). If there is no improvement within the next 1-2 month ....see above.

      Finally , I'm working with premiere since more then 20 years now (do not laugh...yes I have been working with the first version under win3.11 and those buggy I/O-boards since then.

      As well I'm working and supporting in this industry since 25years really huge avid-systems

      I , honestly never was so shocked an disappointed about an update like this one....and you can tell how many I ever have made for my and other companies.

      I really never had expected that kind of ALPHA-Software....... so I agree with you "wolfkain"

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