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Ian Edits
Participant
January 10, 2019
Answered

Premiere lags HEAVILY when I navigate to new points in the timeline, scrubbing is completely useless.

  • January 10, 2019
  • 2 replies
  • 784 views

This problem is so bizarre that I struggle to put into words how it even manifests. I open my project and premiere initially renders whatever frame was there when I closed the project, if I try to move the playhead to another place on the timeline, it will lag anywhere from six to twenty seconds before rendering the frame. It plays everything back no problem, but takes absolutely forever to start playback. The other issue that is even weirder is that when I hit play, it often takes forever to actually start playback. I find that if I hit the spacebar four times it seems to snap the program out of whatever bug it's in, but that fix isn't very consistent or reassuring. In general, everything is slower and usually simple tasks like sliding a clip over and extending it will often times cause the rainbow wheel of death to appear if that aforementioned task is done too quickly, BUT the program never crashes when this happens, it just spins the wheel for five minutes (sometimes more) then will show the changes I tried to make in the blink of an eye and be ready to go again. The strangest thing is that if I open another project, I don't have this problem, it's just on two of my active projects.

I've updated everything and am running Mojave OS on an iMac Pro 3Ghz intel Xeon W, 64GB DDR4 RAM, and Radeon Pro Vega 64 16368 graphics card. Editing off of a Pegasus R4 with USB-C.

This topic has been closed for replies.
Correct answer R Neil Haugen

The strangest thing is that if I open another project, I don't have this problem, it's just on two of my active projects.

That's your answer right there ... your projects are corrupted.

First, find where your cache, cache database, and preview files are located on disc ... close Pr ... delete everything in those folders. Relaunch Pr, see if after rebuilding it works better.

If that doesn't work, create a new project, and in Media Browser in Pr, navigate to the old project file, import it.

See if that works.

Neil

2 replies

Legend
January 10, 2019

What kind of media are you using?  From what camera?

Ian Edits
Ian EditsAuthor
Participant
January 16, 2019

A7sii raw 4k 24 video and GoPro Hero6 HEVC video files (4K60, 2.7k4:3 60, 2.7k 120, etc.)

R Neil Haugen
R Neil HaugenCorrect answer
Legend
January 10, 2019

The strangest thing is that if I open another project, I don't have this problem, it's just on two of my active projects.

That's your answer right there ... your projects are corrupted.

First, find where your cache, cache database, and preview files are located on disc ... close Pr ... delete everything in those folders. Relaunch Pr, see if after rebuilding it works better.

If that doesn't work, create a new project, and in Media Browser in Pr, navigate to the old project file, import it.

See if that works.

Neil

Everyone's mileage always varies ...
Ian Edits
Ian EditsAuthor
Participant
January 16, 2019

Thanks Neil, called Adobe and it turned out my workspace was corrupted, but did the deletions you recommended and that helped a bit as well. Thanks!