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Participant
October 27, 2022
質問

Why is Adobe support telling us to use the Intel version of Premiere Pro for M1 Macbooks?

  • October 27, 2022
  • 返信数 1.
  • 337 ビュー

There is a version of Premiere Pro specifically made for Apple Silicon M1 Macbooks, which Adobe publicly states gives much better performance.

 

So why is it that my latest M1 Macbook Pro has faced so many problems using it for a whole year now? And why, when I contact support, do they tell me to download the Intel version as it works better with M1 Macbooks?

 

What is the point of the version made specfically for Apple silicion, if it performs worse than the Intel version?

 

Using the Apple Silicon version of Premiere Pro, I can't even work on very simple 1080p projects without it crashing every 10-20 minutes due to low system memory, saying it's using 70-80GB RAM. The whole reason I bought this expensive machine is because Adobe said Premiere Pro works so well on it. But it obviously doesn't, and they've had over a year to sort it out now. 

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Ishan Y
Inspiring
October 27, 2022

Hey samuelcrawford,

 

Sorry about the poor experience. Could you share your case ID here so I can look at your case notes? Which version of Premiere Pro are you currently using? What issue were you experiencing with the app? Let us know. We're here to help.

 

Thanks,

Ishan