Questions

The first clip (sometimes all of them) on every project I make has a video-audio timing problem where the video starts a little "laggy", and then it goes good but the audio sounds a bit before it should. Maybe is a problem with the screen records only (that"s the kid of videos I mostly edit on the app). It's a great tool to fast edit some short videos but it's so disturbing to always have to separate video and audio to coordinate them manually.[iOS app on a iPad Pro 11]

I render videos fairly often. Only on my iPad. Since yesterday I've been getting an alert that there's not enough memory on my iPhone. And twice the app has just closed on its own during rendering.  I'm not using my iPhone. I'm using the iPad which has PLENTY of memory. I've tried duplicating. Changing the file size. Title of video. Even deleted things off my phone and iPad just in case.  Won't even let me share direct to social media. what do I do?? 🤷🏻‍♀️😩😱

Bonjour j'ai un problème au moment d'exporter ma vidéo. Certaines séquences se retrouvent pixélisées et je ne parviens pas à trouver la raison. Se sont des vidéos filmées sur un IPhone en 4K et qui n'ont aucun problème de qualité à l'origine. 

I would like to be able to export animated gifs from premie rush, but I can't see a way to do it. If it's not possible, I would like to suggest it as a feature!

Hi there,In recent weeks, I found the video exported from Rush are not accepted by IG when I tried to upload them.I tried different resolution and frame rate settings, still the same.IG loaded my video for preview, tagging and even let me compose the caption, but at the very last step - the video won't publish. It just stated 'the video can't be shared' and does not explain why.Does anyone has the same issue? The same video is fine for upload on YouTube, Twitter etc. so it is clearly issues with IG??

The video is working fine, it just shows a black video when posting or sending to someone. How do I make the first screen the "saved" screen. It's the one in the upper left corner

On my final 48 hours of the free trial and it has taken me 30 mins just to open the community support window. Not sure if it's my system or a download issues with Premier Rush but I have not been able to use the thing the whole time. The Cloud page takes the longest to upload. Once it's finally up and running I open an application then things get even crazier. For example, the automatic downloads don't stop it hangs on to my cloud for hours if I let it. Never completing a download never allowing me to even test the system. Frustrating and now liking that I cannot reach support for immediate assistance.

Hi,I'm trying to install Premiere Rush on my Pixel phone. Looking at the supported android phones supportedmine should be supported, but unfortunately I cannot install Rush. It's a Pixel 3XL, which as mentioned previously, is supported according to the web link. I can install Creative Cloud with a issue, but any adobe apps give me the "Your device isn't compatible with this version" - Is this an Android 13 issue, or a Adobe issuse?  Hopfully someone can shed some light as I'm paying for somthing that clearly doesn't work when it should.

I'm trying to add graphics to a video in Adobe Rush on my PC. No graphics appear? Im using Windows 11. I've tried "Titles" and "Transition Graphics" and "Overlays" and nothing appears as choices. Any advice? I checked and Im using the most recent version of Adobe Rush. V2.7

한글 자막을 입력한 후에 영상이 깨지며 검은 화면만 표시됩니다.자막 입력 뿐만 아니라 자막 길이 조정, 자막 위치 조정시에도 같은 현상이 일어납니다.폰트 문제인가 싶어서 폰트를 지웠다 다시 깔고, 어도비 클라우드에도 추가하고, 컴퓨터 전원을 껐다가 다시 켰는데도 위의 문제가 반복됩니다. 도와주세

hello! Is there a way to clear cashe files in premiere rush? I've deleted all the projects from my phone memory, but the app is still more than 20gbs, it's enormous 

hi,- imported videos are being imported shorter than orginal. For example 6sec clip ends at 3sec.- sound of the original clip is off by a few seconds as well- when I split the audio from clip and manually sync it back to the video, then I can extend the audio clip to full lenght of the original video. However the video file cannot be extend to its original length. (See point 1) very annoying for a paying app. How can I fix this pls? I trief the usual solutions of uninstalling etc. im on iPhon 13iOs 16.3.1 thanks

Hi, I get an error when loading graphics in Adobe premier Rush, both on the computer and on the mobile.

I don't understand why the app keeps crasbing. I've had no problems exporting my videos until today. I've restarted my phone dozens of times. I know it is not the phone. Is there something going on with this app? I am about to cancel my subscription asap.

Just says cant export. The original video on 1.7 gb i can export with no trouble. But my projekt i been woorking on for days, i cant!! WTF!? And the only customersupport is asking strangeres on the internet??  How do I get a refund??? 

I created a shot with the app’s camera but my shot looks to shaky. Is there a stabilizer feature on this app?

Allow to copy and paste a text without any isssues 

Hi, when is Rush going to be available for Xperia phones? Thanks.

In the titles workspace, under My Templates I see the ability to install my own templates however upon selecting the MoGrt files I want to add, the app does nothing.   This is on the Mac OS app.   Any ideas? Any known fixes?   Also - Does anyone know if installed templates will sync across to the iPhone / iPad apps?   Thanks

Horrible. I figured it out and then froze. Uninstalled and reinstalled still crap. Complete waste of time!

3x4 and 4x3 video seem to be accepted standards on most apps. When will they be added to Rush?

It keeps crashing when I try to export. Will cancel my subscription very soon if this keeps happening. I have IPhone 14 pro running iOS 16, if that even helps...

Since the decision handed down by the D.C. Circuit Court of Appeals (Price v. Garland), people who record video, be it with a GoPro, a Smartphone, a DSLR, Mirrorless Camera or whatever on "any" federal lands, i.e., national parks, monuments, wilderness areas, national forests, etc. must have a permit.  Even though many would be exporting to their own private account without any personal monetization, the fact that the publisher makes money off of any and all videos posted means that the creator's work is "commercial" in nature.  Rather than "export" an edited video to a "publisher", I would like to be able to save my completed video on my laptop, external hard drive, flash drive or whatever.  Since I am going to make an attempt at learning this process, I am hoping there are thorough tutorials / instructions about how to "save" a video to a PC, Laptop, external hard drive or whatever rather than, say, "You Tube".  I would appreciate some feedback on this matter.&nbs

I am on iPad Pro 6Th Gen and have Rush 2.6  I am trying to drag titles to my video clips and when I do nothing happens at all. Any help would be amazing. 

Quelque soit mon projet, la vitesse de l'image est exportée en accéléré alors que le son passe normalement (la bande son se termine sur un écran figé...).Si quelqu'un saitn, merci de m'indiquer l'orgine de mon problème.Laurent