Questions

Porque o app Adobe premiere rush não é compativel com motorola hyper 2020?

Hey so I recently started using premiere rush, so far it's awesome. Only one problem, I was only able to add music I bought to the first video I made and now I can't add music to my other videos for some reason

Hi there, I'm having a major problem here: While working on my Video project in AdRush everything stopped suddenly and my Mac did a force restart. Now, I cannot enter my project anymore 😞 It just doesn’t open up at all. Seems like the file is broken. Any ideas of how to fix this without losing all these days of work?Thanks already!

Our Federated ID Users are getting a connection error on iPhones with Error 400. (Also Error 21 on an iPhone 7)

Why isn't there support for certain devices? In my case I'm using Xiaomi's Redmi note 8 pro and it's not in the compatible list while the lower version "Redmi note 7 and 7pro" are compatible 🤷🏻‍♂. Is this because of any system structure? Because it's well know that the new devices perform better than the older ones, still there's no compatibility or is it the developers who doesn't care ?  

Hi I filmed on my Iphone 8 plus using the Adobe Rush app. I've uploaded the files to my desktop and imported into Rush. When I play the files, without any editing, the video is stuttering. I'm assuming it's something to do with frame rate but I don't understand what that means, or how to make it play smoothly. When I export, it plays the same stuttering effect.Playback on my phone and from desktop in Quicktime Player is fine.Any ideas?  

I was wondering, is there any way for Adobe Rush to automatically publish to YouTube once the render is complete? I understand that once the render is done you can then click "Publish" but is there any way to bypass? It would be a convenient feature that could save some time.

Hi Adobe Community.  I'm creating a video in Adobe Premier Rush in which 24 people recite parts of a message, which we'll edit so each person says a part of teh full message.  I would like to have a unified message at the end.  Ideally, one group would say "Happy New Year," and the other would say, "From ABC Company."  Can I record everyone individually, and use 12 people on one clip and 12 people on the other?  I've figured out how to include 4 videos on a screen and can edit the timing so they're all saying the message at the same time, but I can't seem to add more than 4 videos.  Is this possible?  The goal is to make it look almost like a virtual meeting.  Thanks for any help or suggestions!

Hi I've had two awful days with this programme. I edited a video yesterday, got told it didnt save for a while and to close/reopen. Then I find that the project is corrupted, after 4 hours with my IT team.  This then stopped the project select screen from showing the project tile images. So I bit the bullet, deleted my project and restarted its assembly, after Rush decided to try to delete my assets file multiple times... Then exactly the same thing happened when I was 75% of the way through the project. The project still shows and it opens on my mobile without the fonts loading but I just get a grey screen and the only way to get out of this, is to start the tutorial.  I never once lost a project before this last update. Now its' happened twice in two days!!! I am very very annoyed! 

Bonjour, Je monte un film sans problème. en cours de montage, quasiment à la fin, certaines vidéos (et sons) sont devenues illisibles. A la place, un écran rouge avec un point d'interrogation. Comment résoudre ce problème et récupérer images et sons ? C'est urgent je dois envoyer une première version de ce montage aujourd'hui.Merci 

I'm a new user and I can't synchronise video clips precisely using pip. When I drag the smaller video it jumps and I cant get it to stop in the precise place.  It looks wierd when one thing is happening on one video, but happens again very shortly afterwards on the other.  Is there a way of moving the video in smaller increments?

Hey Everyone, I'm using Premiere Rush on my iPad Pro. I'm trying to get custom mogrts imported into Premiere Rush, but can't seem to find a way with my current setup. Is there an actual way of getting mogrts imported into Adobe Rush using an iPad Pro and Creative Cloud? I have them added is "Files" in Creative Cloud but not in the Library. The mogrts I believe were created by Premiere Pro, but not by my personally. Any help or suggestions on this will be GREATLY appreciated! Best,Ron

Can someone please help me? I am not very technical, but here is the issue.  I have created a video in Premiere Rush and it is 28 minutes long. When I export to my computer drive it is 56 minutes (i.e. double) and the audio and video are out of synch.  They are in synch within the app before export.  Does anyone know what the issue is on this one?

HI There,I have some clips from BlackVue dashcam and when I export my video through Premier Rush, it export doubled the length vedio. Actual dashcam video is 30 seconds and exported vedio is 60 seconds long. Do you now why this happens ?Note : Speed control is 100%, clip is running in normal speedThanks

I recently updated the app "Adobe premiere rush" and now when I go to start a new project (no matter what video footage I choose) it says ERROR could not create project. I love this app & never had any issues before this, it's frustrating when you pay for an app and it doesn't work!! Any help would be greatly appreciated 

Hi,I'm editing a vertical video, original footage is 1080x1920. When I export it the only vertical option is 720x1280. Any suggestions?

I have subscribed to rush premium feature, which is valid upto 15th October 2020. For last few days I am unable to share edited files from rush. As I have to edit videos in rush, share them and use in my job - is always on urgent basis, it has become pathetic and sickening, being unable to share videos in rush.

Hi Guys,    New to Adobe Rush sorry if this sounds simple...   BUT how do you change the background colour from Black to White in Adobe Rush ???   Title edited by mod

Hello, I have experienced frequent black-outs (forced quit or frozen) of Premiere Rush on my iPad Pro out of "The remote server connection failed because this account is not entitled to use Team Projects. Please sign in using an entitled account." How to fix this issue? What's team projects? Thanks,Jane  

Is it for real that it is only possible to add 4 video layers? and the last layer will always be added as the 1st? It is so limited for the price we pay! Can someone help?

Hi I'd asked a similar question previously but didn't get an answer to this specific need- is there an equivalent of Premiere Pro's project/ media management function for Rush? (desktop specifically) Thanks

I am unable to export projects as well as edit projects. Please help

I'm trying to delete a video clip in Rush but everything seems to get selected all at onece and it deletes everything.  Please HELP!

HELP!!!  Trying to export a 12 minute minute video filmed using iPhone 11 and edited in Premier Rush (premium paid account).  The app crashing on both my iPad Pro and my iPhone 11 and have a time sensitive deadline.  Tried turning off and fully charging both devices and still have not been successful.  Growing increasingly frustrated and concerned about meeting a deadline for debuting the film during an online event happening in a couple of days.  About a week ago I was able to render and export without this issue.  What's happening?!  Any tips?!?!  Is this a factor of the product update that was released Sept 16?  Do I need to download the update... I'm scared I'm going to lose my project if I do.  

i have been having trouble with my adobe premier pro it installs but when it gives me the option to open it does not load when clicking it does anyone know a fix for this?