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GOGOJO
Known Participant
June 30, 2010
Question

Error msg -

  • June 30, 2010
  • 1 reply
  • 548 views

We have received a new hard drive and are trying to open a project on it.  Previous pc has version 8 and new pc has version 8.

Message says:

This project is from a newer version of the program.  This project is no longer compatible with this version.  Please make sure you have the newest version installed.    <OK>

Has anyone experienced this??  You would think it is all the same and would open up fine.

Thanks for any ideas!!

Jo Ann

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 30, 2010

On your old machine you had the patches, on your new machine you don't have the patches.

True or false?

Assuming you don't have the patches, apply them and it will fix that problem.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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G
GOGOJOAuthor
Known Participant
June 30, 2010

Thanks - that may be it.  Can you tell me what final version number it should be after patches are installed??

8.0.0.203  ??

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 30, 2010

8.0.2.208

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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